Stay With Us Reviews 

58
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

When we arrived at the accommodation, everything was dirty and not properly cleaned. The overall service was terrible, and the staff were not helpful. The room did not match our expectations at all. F... See more

Rated 1 out of 5 stars

Awful company. They lie about how much they will make you. Hidden fees for cleaning. Charged for work that wasnt even needed. Let rubbish build up and charged cleaning fees then extra for the rubbish... See more

Company replied

Rated 5 out of 5 stars

Communication was quick and any questions quickly answered. The apartment was clean throughout with loads of carparking available close to the door, I had been before but I recall it was slightly tr... See more

Rated 5 out of 5 stars

We spent a long weekend in a house on Beach Road, South Shields for a family get together and birthday celebration. The location was excellent. Plenty of parking. An easy walk to the Metro and to t... See more

Company details

  1. Short Term Apartment Rental Agency

Written by the company

Stay with Us MPB is a premier serviced accommodation management business located in the North East of the UK. As a sister company to the well-established lettings agency, My Property Box, we have extensive experience and knowledge of the local property market. Our team is dedicated to providing high-quality accommodation solutions to our guests, ensuring that they enjoy a comfortable and hassle-free stay.


Contact info

3.5

Average

TrustScore 3.5 out of 5

58 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

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3.5

All reviews

(58)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

We really enjoyed our stay

We really enjoyed our stay. Everything we needed great area good access to all the shops cafes . This is my personal preference no come back on the house, at all but it could do with a little TLC new mattress on double bed a lick of Paint then it would be perfect we enjoyed it

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

I stayed at a property in St John’s…

I stayed at a property in St John’s Chapel, (25 Hood Street), which was booked at the last minute as I wanted something more private and personal than a Premier inn etc.

I have to say that I was more than impressed with the interior and what it had to offer. Kitchen, bathroom and bedrooms were very well furnished, and I enjoyed the ability to be able to cook for myself with all the required utensils that i needed.

It was perfect for my two night stay, and as an added bonus, it had a lovely little pub close-by which I used on my second night, and which seemed extremely popular with the locals.

I have already intimated to the company that I will book this again for next year, and found it excellent value for money, and very peaceful.

10/10 from me.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great well equipped house

Great house and great location which served all our needs whilst visiting family. We stayed here with our children and grandchildren so it was lovely to have a well equipped kitchen for cooking and space to relax.

August 23, 2024
Unprompted review
Rated 2 out of 5 stars

Poor standard

Village location very close to barnard castle which was good. Looks very run down from outside but quite modern inside.
Unfortunately every room has cobwebs in and spiders all over both bathrooms. Not just small ones either. Probably due to exposed brickworks and gaps in fixtures.
Hot tub didn’t work. No information on description that it’s a log burner fuelled hot tub. 4 separate attempts to start it up with no luck. Kids went in first night anyway and it was very overly chlorinated.
Sofa bed downstairs in front room when collapsed to be used, had crumbs and muck inside the fold. Chest of drawers in second bedroom had hairs in it, long and short hairs.
Unfortunately I don’t think the standard of this cottage was very good.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Good communication, clean, spacious

Communication was quick and any questions quickly answered. The apartment was clean throughout with loads of carparking available close to the door, I had been before but I recall it was slightly tricky to find the first time around. It is upstairs so may not be suitable for those with mobility issues. Good facilities as listed, washing machine, fridge freezer etc. decent WiFi tea, coffee and milk were provdied. Several supermarkets close bh inclidomg kne a short walk away. Overall a pleasant stay and would happily stay again.

August 19, 2024
Unprompted review
Rated 2 out of 5 stars

Smelled of cannabis

Unfortunately on arrival to the property there was an overwhelming smell of cannabis. We were told to air the property and they would send cleaners in the following day to freshen it up for us. This did not happen and the problem continued for our stay. Far from ideal especially with a toddler.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great property all round

Great property, easy access and lovely room. The whole building was tidy and welcoming. Private parking was perfect as it meant I had no worried

August 12, 2024
Unprompted review

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