Great service probably leading company when it comes to durability and quality. Fast shipping, shipping wasnt that bad either. Tried the alinibium tips for the 90 lbs limb. Easy and sinple, wont break... See more
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Steambow. Always great service, will top quality equipment, bows and arrows. I hope I can keep buying from you, as the British Government seems intent on stopping your products being imported.
Steambow dispatched same day however UPS have been dragging their feet on delivery and also for U.K. orders beware UPS will collect customs fees in fact on this order £37 I was charged £20 customs cha... See more
Parfait ! Le site est très clair, super communication et commande facile. De bonnes promos sur certains articles :) L'AR-6 tactical respire la bonne qualité, et totalement personnalisable et mod... See more
Company details
Written by the company
Steambow ist ein österreichischer Hersteller von high-end Bogensportartikeln. Unser Team sucht ständig nach Wegen, um Armbrüste und Bögen für zeitgemäße Einsatzzwecke wie Jagd, Selbstverteidigung oder Freizeit anzupassen und relevant zu halten. Dazu verwenden wir innovative Ideen, moderne Materialien und die neuesten Fertigungstechnologien.
Contact info
Bäckerstraße 1, 2433, Margarethen am Moos, Austria
- 004322302997420
- support@steambow.com
- steambow.at
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 2 weeks
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Hervorragender Service
Hervorragender Service, ich werde zukünftig direkt bei Ihnen kaufen.
February 4, 2026
First class customer service.
A real pleasure to do business with kept updated on shipping and tracking. Quick to deliver and receive items. Would recommend and definitely use again.
Thanks for a pleasant sale.
January 8, 2026
Phenomenal products
April 30, 2025
I bought the new pump action system…
I bought the new pump action system which arrived yesterday.. I put it together and the side parts that connect to the handle don't fit properly. due to this the pumpaction just slides off the rails utter trash and a joke this is my 4th and last purchase from steambow.. from the fake lb bows now this ...
January 9, 2026
Unprompted review
Reply from Steambow GmbH
Hello,
Based on the video you sent us, it appears to be an assembly error. However, we have agreed by email that you can return the system to us and we will take a look at it, as we cannot see enough in the video to provide accurate technical information about what the problem might be.
Best regards,
Your Steambow Team
Steambow: Not the Best. Will Buy from UK Stockists in Future
Although Steambow are highly rated in the majority, I had a poor experience ordering from them. The item I ordered was small enough to have been posted (as opposed to being sent via courier) and delivery would have been a lot quicker in comparison to the time it actually took! Supplied from Austria, no tracking information was provided until received by the UK courier over a month later. No progress updates were provided unless I asked periodically. Will buy locally in the UK in future. Not recommended. Order: #STB17300
December 3, 2025
Unprompted review
Reply from Steambow GmbH
Hello,
Unfortunately, we are unable to locate your case.
Did you contact our customer service during the waiting period? Our colleagues always do their best to help you in any way they can.
Best regards,
Your Steambow Team
No notifications and no communication
No notifications and no communication
They aren’t even polite enough to answer emails
I will not recommend dealing with e
December 15, 2025
Reply from Steambow GmbH
Hello Simon,
We are very sorry, but we were unable to find an email from you regarding your order. We received the order on December 11, 2025, the age rating was issued on December 15, 2025, and the shipment was handed over to the shipping partner. An email with the tracking number was sent out, and according to the tracking information, the shipment was delivered to you on December 22, 2025.
Best regards
Your Steambow Team
No response to query regarding customs…
No response to query regarding customs fees in the US.
September 29, 2025
Reply from Steambow GmbH
Hello,
We always strive to help our customers as best we can. Due to the current situation with varying customs duties on various materials in the USA, it is difficult for us to provide estimates. Unfortunately, it often happens that, for reasons unknown to us, customs duties are charged at three times the value of the goods. Unfortunately, we only find out about this from our customers once the shipment has already arrived, rather than in advance.
Best regards,
Your Steambow Team
Absolutely amazing customer service
Absolutely amazing customer service. I have contacted them twice now, and each time they have gone above and beyond what was required. A company that genuinely looks after their customers. I have recommended Steambow to others and will continue to do so. Also, the M10 is brilliant!
August 30, 2025
Unprompted review
The products on this site are not…
The products on this site are not accurately represented. Don't buy those black charger rods, they are NOT black.
September 4, 2025
Very good quality products and customer service
Very good quality products. Convenient modular packaging system. Very time-efficient delivery and customer support. Thumbs up, good job!
August 26, 2025
Great products
Great products. Order processing works super and fast international delivery. Ordered several times already and very satisfied with the overall experience.
August 25, 2025
Perfect from start to finish .
July 9, 2025
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