I order my liquids via telephone call.ive never had any problems with the delivery it always comes the next day and the gentleman who places my order is so patent and understanding and deals with my o... See more
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Review summary
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To be fair this was the first time in 4years my delivery didn't arrive on time. But steam Vape advised there was a problem and in fairness so did DPD Not due to steam vape new system but irreparable d... See more
Company replied
As ever, Steam jump into action straight away and do everything a customer could possibly expect them to do. Never had any problems except one time I ordered something online and they didn’t have the... See more
Company replied
Excellent Customer Service...been ordering by telephone for several years now. The advisers are very friendly and always there if any issues ( not thst ive had any ). .. they answer straight away wit... See more
Company replied
Company details
Written by the company
Purveyors of premium vaping products! Incorporated in late 2011 we originally started trading from a small kiosk in the Westfield centre in Derby predominately representing the very successful VIP brand. Over that time period the industry has gone through huge changes and there is now a massive choice of products available. As a company we have seen the choice of products go from the very popular “ciggy like” to drippers, mech mods and everything in-between.
Contact info
Steam 3 Bradley Street, ST14 7QA, Uttoxeter, United Kingdom
- 01889 226182
- websales@klswt.co.uk
- steameliquid.co.uk
Outstanding customer service
Outstanding customer service, best selection of vape products. Highly recommended.
March 16, 2026
Reply from Steam Vape
Thank you for kind review Jacob.
Reply from Steam Vape
Thank you for taking the time to leave us a review Elizabeth, it's greatly appreciated.
Reply from Steam Vape
Thank you for your recent kind review Kelly, it's greatly appreciated.
Reply from Steam Vape
Thank you for your recent kind review Deborah, it's greatly appreciated.
Easy quick to order
Easy quick to order. Really enjoying Steam Lemon and Lime, improved flavour.
February 25, 2026
Reply from Steam Vape
Thank you for your recent kind review Stu.
Reply from Steam Vape
Thank you for your kind review Rebecca, it's greatly appreciated.
Consistently high standard of product…
Consistently high standard of product and delivery
February 20, 2026
Reply from Steam Vape
Thank you for your recent kind review Trevor, it's greatly appreciated.
always an good experience
always an good experience, I've been buying for a very long time and it's always been fast, it's never disappointed me
February 27, 2026
Reply from Steam Vape
Thank you for taking the time to write us a review recently, it's greatly appreciated.
Dependable
Have stuck with them a long time and will stay with them
A shame the shop in Derby closed...!
Shane
February 27, 2026
Reply from Steam Vape
Thank you for your recent review Shane, it's greatly appreciated.
Reply from Steam Vape
Thank you for your recent review Sarah, it's greatly appreciated.
Ordered 6 spearmint and 6 mango but…
Ordered 6 spearmint and 6 mango but only 5 mango was in the package
February 5, 2026
Reply from Steam Vape
We're sorry that there was a packing error on your order, please contact the sales office and we'll rectify that.
FAST DELIVERY & GREAT LIQUID
February 5, 2026
Reply from Steam Vape
Thank you for your kind review recently, it's greatly appreciated.
Items arrived really quickly
Items arrived really quickly, and were well packaged. Thank you!!
February 2, 2026
Reply from Steam Vape
Thank you for your kind review Karen.
Reply from Steam Vape
Thank you for taking the time to leave us a review Debra, it's greatly appreciated.
Reply from Steam Vape
Thank you for your kind review Jeanie.
I have been getting my cartomisers from…
I have been getting my cartomisers from this company for years and I like the way they treat their customers they deliver your order fast
January 28, 2026
Reply from Steam Vape
Thank you for taking the time to leave us a review Norma, it's greatly appreciated.
Reply from Steam Vape
Thank you for your recent review Jade, it's greatly appreciated.
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