Stein Travel Reviews 

174
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendly demeanor, and exceptional personal service. Many found their holidays to be magical and unforgettable, with everything meticulously organized for a seamless experience. The booking process is frequently noted as efficient and hassle-free, supported by excellent communication. People often commend the well-chosen hotel locations and comfortable accommodations, contributing to a pleasant stay. The overall service, from airport transfers to local arrangements, is consistently described as professional and smooth, ensuring a worry-free trip, prompting many consumers to express a strong desire for future bookings.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Holidays

Reviewers mention positive feedback about holidays, with many describing their trips as fantastic, enjoyable,... See more

Service

People report positive experiences with service, highlighting the seamless organization and personal touches... See more

Location

Clients share positive opinions on location, frequently highlighting the excellent placement of hotels and... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as seamless from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We travelled to Chicago for the Ireland / NZ rugby game on a Stein Travel package. Stein (Derenea and Suzanne) were easy and responsive to deal with. The package was well put together with a g... See more

Rated 5 out of 5 stars

Went to Ireland v Czechia World Cup Qualifier Game in Prague with Stein Travel. Everything was absolutely superbly organised by Elizabeth and Suzanne. From the Airport Check-In, Charter Flight to sl... See more

Rated 5 out of 5 stars

The level of service and communication from the Team (especially Michelle!) at Stein Travel was exceptional. From collection at the Airport, to our hotel in River North, Chicago, things could not have... See more

Rated 5 out of 5 stars

We travelled to Lapland with Stein just before Christmas and it was the most magical family trip we’ve ever had. Everything was so well organised and stress-free. As a coeliac family (myself and my tw... See more


Company details

  1. Travel Agency

Written by the company

Stein Travel is Ireland's favourite travel agency. In 2024 we were awarded the prestigious Travel Agency of the Year by the Irish Travel Agents Association. We offer a range of top quality holidays at great prices to your favourite sun-holiday, Lapland, long-haul and cruise destinations. We specialise in some of the most sought-after sporting and cultural events around the world, including Andrea Bocelli, Andre Rieu, Rugby World Cup, Six Nations, Wimbledon and many more. All of our packages come with guaranteed and official event tickets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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4.8

All reviews

(174)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks for all the help Sean and the rest of the team

Hi Sean,

I wanted to get in touch to let you know we had a fantastic time in Rovaniemi. While the delay on the first day due to too much snow was unfortunate it really added to the experience in the subsequent days. Thank you for being available and putting in a huge effort to see us looked after when our flight was diverted and trying hard to re-arrange things so we didn’t have to miss out.

Each of the activities were excellent. I could go on and on about the host at the huskies, the husky driver, the host at the reindeers etc, all knowledgeable and great at providing a very enjoyable positive experience and of course the animals themselves! We are blown away at how committed to the cause the elves were 😊 I don’t think there is anyway you could get an Irish person to be a leprechaun with the same intensity! The Santa experience was just fantastic. I think you have the right crew there, there was plenty of mystery and for the kids felt like they were visiting him at his home and those elves, christ almighty, great fun!
We have fantastic photos, videos and most importantly memories.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

we had the most magical time,Stein…

we had the most magical time,Stein travel erre amazing ftom the time we booked to the very end of our holiday. Special thanks to Suzanne in the office for all your help with enquiries to Sean our rep who really looked after us when we were over there. I will definitely be booking with you again.
Carmel and Oisín

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Lapland experience 2025

Had a wonderful experience on our trip to lapland. We had a great time (2 adults 2 kids). Everything went like clockwork with no issues. From meeting us at the airport to our send off for the return flight Sean was brilliant .... thanks Sean.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Lapland

We booked through Sean in Stein Travel for Lapland. Sean was incredible to deal with and met us in Lapland which was great piece of mind having someone on the trip. The Lapland experience with Stein was amazing everything organised so well would definitely book with Stein again.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Trip to China

An amazing experience organised by the lovely Elizabeth who took on board all our requests and made them possible. Cannot recommend Stein Travel for the escorted tours…. Already booking the next trip with them .

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Chicago Rugby Package

We travelled to Chicago for the Ireland / NZ rugby game on a Stein Travel package.

Stein (Derenea and Suzanne) were easy and responsive to deal with. The package was well put together with a great hotel (Westin) in a central location (River North) in the city.

Would have no hesitation about booking with Stein again.

November 1, 2025
Rated 5 out of 5 stars

The trip passed off seemlessly

The trip passed off seemlessly. No surprises. All went to plan. Hotel was lovely and very central. Staff in the hotel were very nice. Transport was excellent, from pick up to departure and around Chicago city.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

The Rematch - Chicago 2025

The level of service and communication from the Team (especially Michelle!) at Stein Travel was exceptional. From collection at the Airport, to our hotel in River North, Chicago, things could not have be en better. It all contributed to an exceptional trip (except for the match result! Obviously). Would highly recommend!

October 30, 2025
Unprompted review
Rated 4 out of 5 stars

Well Done Stein Travel

The Stein element of our trip was top class - flights, hotel & match tickets. It was very well organised, good communication all through. The Hotel was very well located in Chigago & overall we were very happy with Stein.

November 3, 2025
Unprompted review
Rated 4 out of 5 stars

Craic on thd Costa2025

We , my friend & I are just back from week 1 of Craic on the Costa. This was our 3rd year going & we couldn't fault anything. Rooms, staff & entertainment were top class

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Craic in the Costa.

Just back from a mighty week of sun ,dancing and craic on the jimmy Buckley week of craic on the Costa. Everything was organised to the T from booking with Elizabeth in stein travel , to stein travel reps on the ground in Spain and to the mighty jimmy Buckley and he s team . I would highly recommend this trip .

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Book your place now, you won’t regret it…😎

We (my son & I) had a wonderful holiday. It was all organised to the highest quality from start to finish. The hotel was wonderful and we loved our room. The food was good. We never had to queue long for anything and the amount of people was just right. The hotel was very obliging when we had to get up early to go on our day trip. They opened the restaurant early and had some breakfast for us. That was a lovely touch.

The day trip to Gibraltar, was lovely, however, we felt it was a rushed trip, we would have liked more time to see things and we saw there was a lot more we would have liked to do. Next year, we will hire a car and go ourselves.

On the day of sadly going home, it was a very early start, up at 3am for an early flight.
It would be nice if it was a later flight we were shattered for a couple of days after.

We enjoyed the holiday so much, we booked again with Ger for next year with hopefully, the same room.

Ger is a lovely Representative of your company, very approachable and obliging.

All in all, a it was a very well organised, easily affordable and the sunshine made it so beautiful.

Thank you

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

We had an incredible experience with…

We had an incredible experience with stein TRAVLE, three of us booked for the craic on the costa and we had a fantastic time, so much so that we have booked again for next year, I want to give a shout out to Ger who was the stein representative at the hotel while we were there , she went above and beyond to help us locate a missing bag that was accidentally left on the coach , from check in to check out she was there to help answer any questions that we had , so thank you Ger and everyone at stein travel

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

We had fantastic week in craic in the Costa

We had fantastic week in craic in the Costa all booked through STEIN TRAVEL, what a fantastic team to deal with, so professional and helpful and absolutely nothing could go wrong, they made our week fantastic knowing they were there always to help,
Thanks very much to everyone involved, was an absolute pleasure to deal with you, well done

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Trip to USA (Derenea) …

I dealt with Derenea this year for our trip to the USA. She was very helpful. Understood our wants and needs very well. She was very prompt in organising and responding and kept me up to date with any amendments. I’d highly recommend and especially for long distance travel. She made it feel a lot less stressful everything was ready to go.
Thanks Derenea

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

Elizabeth Young was so helpful to us when booking our holiday recently. Her reccomendations for hotel and useful knowledge of the area we chose was excellent. She was so prompt at dealing with any queries we had, we will definitely be booking with her again

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

We recently booked a 3 night stay with…

We recently booked a 3 night stay with Stein Travel to see Andre Rieu concert in Maastricht. We found them very efficient and helpful. Everything was so effortless pick up at airport transfer to hotel. We also got a lot of info before we went on places of interest to see in Maastricht. They also booked tickets for the show. It was a brilliant show unforgettable. I would be happy to recommend Stein Travel to book your holiday hassle free everything sorted efficiently.

July 4, 2025
Unprompted review

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