UPDATED REVIEW: A refund has been issued (at the current moment it's still being processed by the bank). However, it took over 2 months since the order date, and over 1 month of being ghosted to get... See more
Company replied
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See what reviewers are saying
They do what they say - pack and deliver your stuff and you get it. I have been using stelling for the best part of 15 years in one capacity or another - always been satisfied. And was very satisfie... See more
Highly recommended! I’ve done a few orders and the delivery is always fast, and items are well packed and secured. Their customer support is ten star! Quickly and friendly they resolved my inquier... See more
Company replied
I can find the items i need, and I also find items that help me improve, e.g. the possibility to mark items of interest which are not available at present, but I will receive a notifikation when avail... See more
Company replied
Company details
Written by the company
Stelling er hovednavnet på en levende forretningskæde, der er førende inden for salg af: Kunstnerartikler, papirvarer, tegne- og skriveartikler, fyldepenne, indramning m.m. Stelling har 3 butikker fordelt i Københavnsområdet, samt hjemmesiden stellings.com
Contact info
Amagertorv 9, 1. sal, 1160, København K, Denmark
- 33330520
- info@stelling.dk
- stellings.com
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super Quick delivery 👍
December 25, 2022
Great quick service
September 5, 2022
Great stuff peoples
August 29, 2022
Quick service
August 29, 2022
Super service 👍
August 25, 2022
Exceptional good service
Exceptional good service. Was to late to pick up the package, Stelling called to inform me and resent it :-)
August 23, 2022
Good service
August 23, 2022
Very good service
Very good service. My oil paints arrived very fast in an perfect condition. Thank you!
August 22, 2022
Super nice store
I was sent an extra gamblin oil colour for free with my latest shipment, I really appreciated it since I only placed that order because the paints I recently had ordered from this store were stolen. It made me super happy to receive an extra gift from them!
July 19, 2022
Everything was as expected :)
July 19, 2022
Best service I’ve got
July 18, 2022
Very Quick expedition 😊
July 7, 2022
Fine and fast
July 6, 2022
I still haven’t gotten my package (I…
I still haven’t gotten my package (I placed my order nearly two weeks ago), I can not get them to answer the phone, only short answers via email. They say it is sent but won’t give me a tracking number.
June 29, 2022
Reply from Stelling
Hei Berit,
Tak for din anmeldelse, som vi dog ikke helt kan nikke genkendende til.
Din bestilling blev ret hurtigt ekspederet af os og din lærredsrulle booket med UPS.
Desværre har UPS været længe om at hente pakken, og vi har 3 gange måtte rykke UPS for afhentningen.
Vi har løbende informeret dig om dette. Når det er UPS der er forsinket i afhentningen af pakken, er der desværre ikke noget vi kan gøre for at fremskynde leveringsprocessen.
Når du har skrevet til os, har vi hurtigt svaret dig, men du har ikke på noget tidspunkt bedt om et trackingnummer, som vi selvfølgelig så ville give dig.
Vi talte sammen tidligere i dag, hvor jeg informerede dig om, at pakken var afhentet af os og på vej i leveringen.
Vi sidder altid klar på telefonen, men du kan selvfølgelig have ringet lidt under en travl periode på dagen. Derfor oplyses alle ventende opkald også om, at man kan trykke for at blive ringet op - så ringer næste ledige medarbejder dig op.
Du bør modtage din lærredsrulle inden for et par få hverdage. Er det det mindste problem i dette må du endelig give besked.
God aften.
Venlig hilsen
Casper
Unfortunately there are only 5 stars…
Unfortunately there are only 5 stars available.
I wish they were more to give .
Your provided services were amazing
Thanks again
June 17, 2022
Professionel betjening - top service👍
Professionel, god service og top produkter.
Foruden det er der gode parkeringsforhold.
Kan anbefales.
May 9, 2022
Good friendly service without delays.
April 29, 2022
Reply from Stelling
Hej Lisbeth,
Tusind tak for din anmeldelse og de 5 stjerner! :-)
Fortsat god dag.
Med venlig hilsen
Casper
It was easy and fast
It was easy and fast. The pencils were well packaged and intact. No complaints. Thank you
April 7, 2022
Excellent service
Excellent service, fast delivery and very friendly staff! I will definitely continue ordering products from Stelling!
March 25, 2022
Reply from Stelling
Dear Vanessa,
Thank you so much for your review!
Have a great day.
Best regards,
Casper
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