Stephanie Macnab Estate Agents Reviews 255

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

The process of buying and selling a property, made easy by dedicated staff ,who put you at ease through the entire experience, Excellent experience, from start to finish . With all the informatio... See more

Rated 5 out of 5 stars

We’ve worked with Stephanie McNabb twice in the past five years and couldn’t recommend her highly enough. Both sales went smoothly, and she supported us throughout with professionalism, clear communic... See more

Company replied

Rated 5 out of 5 stars

We couldn't have asked for a better experience with Steph and her incredible team. We used them to buy and sell. From the initial valuation, we were impressed by her professional approach and deep kn... See more

Company replied

Rated 5 out of 5 stars

Great experience for a first time buyer. Jessica in particular made me feel very comfortable and talked me through everything no matter how many times I asked questions. I felt very comfortable speaki... See more

Company details

  1. Real Estate Agency
  2. Chartered Surveyor

Written by the company

We started planning our business on the premise that we will be dealing with a wide range of clients, each with different aspirations, experience and needs. We needed to create a flexible agency capable of meeting those requirements, an agency that offered a professional yet friendly service, one that offered value for money in a transparent way, to help our clients to sell or let their properties. Having worked within local and regional estate agencies for many years, we have seen how estate agency can be done well and sadly, how it can be done poorly. Starting with a blank sheet of paper, we were able to take all that was good about traditional estate agency, leaving behind the bad stuff, and combine it with all that the latest technology has to offer, the speed, connectivity and efficiency. We have become the No.1 Estate Agent in our local area, regularly topping the charts across all of Rightmove's metrics. There is no doubt that some aspects estate agency are changing. You may have heard a lot of terms such as bespoke, boutique, hybrid or online agents. The fundamentals remain. An estate agent needs to match sellers with buyers, landlords with tenants, marketing the property in the most effective way possible. The way that happens is where the shake up has occurred. The rise of the online agents, according to some, rang the death knell for the traditional High Street agent. In truth that has not happened, and that is why, we took the decision to buck the trend and open up on the High Street. To offer our clients a private, professional and calm space to discuss matters affecting their largest asset or certainly one of their largest financial commitments. And while our plans move forward, we will be busy laying the foundations of our agency, with our online offering. We have created a clear fee structure, uncommon in this industry, so our clients know exactly what they are paying for and to cater for the differing needs of all of the clients out there. From our Essentials plus, which provides full support and services, all the way through to our Tailored package, which offers a bespoke option, catering for those properties or clients that demand more. One thing we haven’t forgotten, the most important part of any agency, it’s the personal attention and the people.


Contact info

5.0

Excellent

TrustScore 5 out of 5

255 reviews

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Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. The team were professional, responsive, and genuinely helpful throughout the entire process. They kept me updated regularly and made everything feel smooth and stress-free. Highly recommend to anyone looking for a reliable and efficient estate agent!

April 17, 2025
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you so much Sam!

Rated 5 out of 5 stars

Excellent support and service

Superb service from Stephanie McNab estate agent when I recently bought a bungalow they were selling and then selling another bungalowthrough them.
At every stage of the buying and selling process they were professional, efficient and friendly with expert market knowledge provided by Stephanie for market evaluation and helpful, pro-active support from the whole team, especially Debbie Pendleton, to get my purchase and sale completed on time.
Highly recommended!

April 17, 2025
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you so much Paul, for your wonderful review. You were such a pleasure to deal with😊

Rated 5 out of 5 stars

Property Purchase

We have made an offer on one of their properties.
Excellent communication throughout the dealings.
Debbie has been very helpful and friendly.
Would recommend

April 16, 2025
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your wonderful review David!

Rated 5 out of 5 stars

From start to finish ..Excellent!

From start to finish Stephanie Mc Nabb have been amazing. From the quality of the property photos to the level of communication to the speed of the sale. I had the upmost confidence that we had made the right choice right from the outset. Friendly yet efficient.

April 9, 2025
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your kind words, you were an absolute pleasure to deal with😊

Rated 5 out of 5 stars

Excellent agents

Excellent communication, efficient and professional.
The team were proactive and provided excellent support, securing viewers and offers and helping the sale to progress. I’d not hesitate to use Stephanie Macnab estate agents again.

April 8, 2025
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Reply from Stephanie Macnab Estate Agents

Thank you for your wonderful review!

Rated 5 out of 5 stars

Stress reducers!

Every single member of staff at Stephanie MacNab’s bent over backwards to alleviate as much stress as possible from the harrowing process that is selling your home!
Big thanks to Debbie, who predominantly managed our case and to the whole team who were professional and driven, yet warm and sympathetic. I would not hesitate to recommend Stephanie MacNab’s.

March 28, 2025
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Joe for such a wonderful review!

Rated 5 out of 5 stars

A most professional service

A most professional service. Kept fully informed throughout the sale . Property left safe and secure after viewings. - no signs of attendance at all. All staff most courteous throughout. I doubt there is a more effective and efficient Estate Agent.

March 7, 2025
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Michael! 😊

Rated 5 out of 5 stars

Would recommend 100%

There is always some apprehension when it comes to the complicated and challenging process of selling a house. From valuation to the final sale Stephaine McNab and her team took over this concern in a thoroughly efficient and professional way and proved to be an excellent choice of Estate Agent. Fees were clear and good value for the level of service provided and communication throughout was good.

January 25, 2025
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Reply from Stephanie Macnab Estate Agents

Thank you for your kind words Ken! It was an absolute pleasure.

Rated 5 out of 5 stars

Steph and her team were amazing

Steph and her team were amazing , making selling our house very smooth, and keeping us updated at all times , Thank you , Shirley x

January 6, 2025
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Reply from Stephanie Macnab Estate Agents

Thank you so much for your wonderful review Shirley😊

Rated 5 out of 5 stars

Great service

I received professional and helpful service from Samantha at Stephanie MacNab I would have no hesitation in highly recommending.

January 29, 2025
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you so much for your kind words😊

Rated 5 out of 5 stars

Not All Estate Agents Are Equal…

I mistakenly thought that all estate agents were equal. I thought that Rightmove did the work. I was wrong! Stephanie MacNab are outstanding. The staff worked proactively to sell my property, they kept me informed throughout the whole process. They came up with ideas and were supportive and kind. If you want to sell your property quickly and at the correct price, I cannot recommend them enough.

January 27, 2025
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Colette for such a wonderful review!

Rated 5 out of 5 stars

Having just gone through the process of selling a house

Having just gone through the process of selling my mother-in-law's house and my dad's house using different estate agents, the value of a knowledgable, enthusiastic and skilled estate agent is clear. Sam and the Stephanie MacNab team were agents for my dad's house sale and were great, always communicating, providing sales updates, and being proactive rather than waiting for market activity. When our prospective buyers fell through, they already had a plan of action in play to bring other interested parties into the process, resulting in quickly finding a strong new buyer and a price we were more than happy with. All through the sales process they have been on the case, moving the deal to completion. They are also a lovely team to work with, which makes a stressful process a lot easier. If only my mother-in-law's estate agents had been half as good!

January 10, 2025
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you, Stephen, for your wonderful review. We are so pleased to hear that we made the selling process easier! From Sam and the team, it was an absolute pleasure.

Rated 5 out of 5 stars

Fantastic overall experience

I recently had the pleasure of working with Stephanie Macnab Estate Agents, and I couldn’t be happier with the experience. From start to finish, the team was professional, efficient, and incredibly supportive.

A special mention must go to Debbie, whose assistance was invaluable throughout the process. She was always approachable, knowledgeable, and willing to go the extra mile to ensure everything ran smoothly. Whether it was answering my questions promptly or providing guidance at key moments, Debbie truly made the experience stress-free.

I wouldn’t hesitate to recommend them to anyone looking for a reliable and friendly estate agent. Thank you for making what can often be a daunting process feel seamless!

December 20, 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Sean for your lovely review!

Rated 5 out of 5 stars

Professional

Valuation, photos and viewings all conducted on time and in a very professional manner. Debbie has been great communicating feedback etc. Would definitely use again.

December 9, 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for a great review!

Rated 5 out of 5 stars

Fabulous estate agent

What a brilliant company to sell your home with. From the initial valuation through to completion, they held our hand through every step of the process and were always quick to update us. Could not recommend highly enough. A special thanks to Debbie who managed the process so well with the buyer. And Nigel, Claire and Steph. Thank you.

November 7, 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Kay for your wonderful review. You were an absolute pleasure to deal with!

Rated 5 out of 5 stars

Highly recommended!

Extremely professional and business-like, yet maintaining a personal touch, understanding and support when necessary. Communication and attention to detail was excellent. I dealt with Sam and Debbie, both of whom were a pleasure with work with. Thank you very much!

November 15, 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for such a wonderful review!

Rated 5 out of 5 stars

All round fantastic service

Fantastic communication, friendly service and very professional throughout the journey from start to finish. Could not ask for more.

Would happily recommend Steph and her team to family, friends and clients.

October 31, 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your review Elliot! You were an absolute pleasure.

Rated 5 out of 5 stars

Highly recommend

From start to finish the professionalism and communication from Sam at Stephanie Macnab has been excellent. Sam kept us informed throughout the whole process taking the stress out of the purchase and providing valuable support.
I highly recommend and thank you for making our home buying experience such a positive one.

November 6, 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Louise for your kind words! We wish you all the best in your next chapter 😊

Rated 5 out of 5 stars

We cannot recommend Stephanie McNabb…

We cannot recommend Stephanie McNabb Estate agents enough. From valuation to sale agreed within just 24 hours - which made the whole process of selling our home seamless, efficient and EASY. Steph’s knowledge of the local property market and list of potential buyers were priceless. The whole of the Stephanie MacNabb Estates Agents team were extremely professional in guiding us through the process and always on hand to quickly answer and sort any queries.

October 31, 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Hi Carole, thank you for your wonderful review. You were an absolute pleasure to deal with and we're so pleased to hear you had a positive experience with us. We wish you all the best😊

Rated 5 out of 5 stars

Smooth and professional service

From start to finish we've had a great experience with Stephanie Macnab Estate Agents who ensured selling our property was a smooth and quick process.
From Steph valuing the house to Sam and Team keeping us informed thorough the sales process. Very professional and great communication throughout.

September 20, 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your wonderful review Joe! It was an absolute pleasure and we wish you all the best.

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