Stephanie Macnab Estate Agents Reviews 255

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

The process of buying and selling a property, made easy by dedicated staff ,who put you at ease through the entire experience, Excellent experience, from start to finish . With all the informatio... See more

Rated 5 out of 5 stars

We’ve worked with Stephanie McNabb twice in the past five years and couldn’t recommend her highly enough. Both sales went smoothly, and she supported us throughout with professionalism, clear communic... See more

Company replied

Rated 5 out of 5 stars

We couldn't have asked for a better experience with Steph and her incredible team. We used them to buy and sell. From the initial valuation, we were impressed by her professional approach and deep kn... See more

Company replied

Rated 5 out of 5 stars

Great experience for a first time buyer. Jessica in particular made me feel very comfortable and talked me through everything no matter how many times I asked questions. I felt very comfortable speaki... See more

Company details

  1. Real Estate Agency
  2. Chartered Surveyor

Written by the company

We started planning our business on the premise that we will be dealing with a wide range of clients, each with different aspirations, experience and needs. We needed to create a flexible agency capable of meeting those requirements, an agency that offered a professional yet friendly service, one that offered value for money in a transparent way, to help our clients to sell or let their properties. Having worked within local and regional estate agencies for many years, we have seen how estate agency can be done well and sadly, how it can be done poorly. Starting with a blank sheet of paper, we were able to take all that was good about traditional estate agency, leaving behind the bad stuff, and combine it with all that the latest technology has to offer, the speed, connectivity and efficiency. We have become the No.1 Estate Agent in our local area, regularly topping the charts across all of Rightmove's metrics. There is no doubt that some aspects estate agency are changing. You may have heard a lot of terms such as bespoke, boutique, hybrid or online agents. The fundamentals remain. An estate agent needs to match sellers with buyers, landlords with tenants, marketing the property in the most effective way possible. The way that happens is where the shake up has occurred. The rise of the online agents, according to some, rang the death knell for the traditional High Street agent. In truth that has not happened, and that is why, we took the decision to buck the trend and open up on the High Street. To offer our clients a private, professional and calm space to discuss matters affecting their largest asset or certainly one of their largest financial commitments. And while our plans move forward, we will be busy laying the foundations of our agency, with our online offering. We have created a clear fee structure, uncommon in this industry, so our clients know exactly what they are paying for and to cater for the differing needs of all of the clients out there. From our Essentials plus, which provides full support and services, all the way through to our Tailored package, which offers a bespoke option, catering for those properties or clients that demand more. One thing we haven’t forgotten, the most important part of any agency, it’s the personal attention and the people.


Contact info

5.0

Excellent

TrustScore 5 out of 5

255 reviews

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Rated 5 out of 5 stars

Excellent service

The service that we received from Debbie was excellent. She was always kind and clear and chased until our sale was done.

January 26, 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you so much Emma for your kind words!

Rated 5 out of 5 stars

I would highly recommend the staff at…

I would highly recommend the staff at Stephanie Macnab Estate Agents. Everyone was so helpful and friendly, with knowledge about the area that was invaluable. They were all very patient and approachable.

January 4, 2024
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for a wonderful review Kay!

Rated 5 out of 5 stars

Best estate agents in Formby

Yet again , this estate agents have gone all out to sell our property and also purchase another, they are constantly in communication and always do their upmost to sell your house for you , I wouldn’t use anybody else , they are a fantastic team of girls, highly recommended them thank you to all at Stephanie Macnab’s xx

December 12, 2023
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Reply from Stephanie Macnab Estate Agents

Thank you Jane for your kind words!

Rated 5 out of 5 stars

First Class Agency

Friendly and very efficient to say the least. So easy to deal with and they really do care ! Purchasing through this agency was a total pleasure. I would highly recommend using them for any property matter.

December 8, 2023
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Reply from Stephanie Macnab Estate Agents

Thank you so much David! You were a pleasure to deal with😊

Rated 5 out of 5 stars

Modest House Sale

Effective and full communication from the very start of the process and throughout.
Customer service excellent even for a modest house sale.
Extremely knowledgeable of the marketplace.

November 27, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Hi Phil, thank you so much for your great review!

Rated 5 out of 5 stars

Very professional team

Very professional team, always on hand to offer support and guidance. Wouldn’t want to sell through any other estate agent!

November 9, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thanks so much Lucy!

Rated 5 out of 5 stars

A great experience

A great experience from start to finish nothing to much trouble from the valuation right trough to completion total professionalism and honesty office staff always available very knowledgeable and pleasant to deal with definitely a five star review from us would highly recommend Stephanie Macnab

October 16, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Derek for your kind words 😊

Rated 5 out of 5 stars

Our experience with Stephanie McNab…

Our experience with Stephanie McNab (Debbie especially) has been excellent. The service has been excellent from viewing the property to having our offer accepted and we can’t thank Debbie enough for how easy she’s made the whole process. We would recommend to anyone

October 5, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your wonderful review! It's been such a pleasure. All the best for your new chapter.

Rated 5 out of 5 stars

Professional and Proficient

Beyond their expertise and professionalism, Stephanie and her team are efficient and thorough. There is no wonder why there are so many Stephanie Macnab “SOLD” signs around Formby. Highly recommend!

September 18, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you so much Steph! You were an absolute pleasure.

Rated 5 out of 5 stars

Great service from the office employees

The employees at Stephanie McNabb have been extremely supportive and have pushed our memorandum of sale through in a timely fashion. Debbie was very helpful in helping us to understand the area of Formby, Nigel in showing us around the property and Sam in preparing the documentation. Very pleased with the service to date.

September 11, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for such a wonderful review Julia!

Rated 5 out of 5 stars

Quality of service

Every member of the team are efficient and very helpful. I have sold and purchased a property through the estate agent. Very high standards of service. I feel well informed and supported through the process.

July 26, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your kind words.

Rated 5 out of 5 stars

Our first experience with the company…

Our first experience with the company was with Nigel who showed us around the property and he was such a lovely easy to talk to person. Knowledgeable and approachable.
Each other member of staff I have spoken to since have been equally friendly, professional and kind.

September 2, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Hi Natalie, thank you for a lovely review. Wishing you all the best in your next chapter!

Rated 5 out of 5 stars

Exceptional service

We were able to make an early viewing appointment that fit in with our travel arrangements that week which we really appreciated. The lady who showed us around had good knowledge of the property.
Our offer was promptly delivered to the vendor and the negotiation was dealt with exceptionally quickly, with a great outcome for us.
The staff members (Laura & Debbie) we dealt with were professional, friendly & efficient.
Thank you very much.

August 10, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Trish for your wonderful review!

Rated 5 out of 5 stars

Lovely estate agent

A really lovely estate agent to deal with - helpful, friendly and knowledgeable. They kept me informed every step of the way and really do care about their customers. Would absolutely recommend.

August 9, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your such kind words😊

Rated 5 out of 5 stars

Professional, efficient & thorough…

The team at Stephanie Mcnab are second to none. They sold my property in a couple of weeks, over the asking price, and kept me updated from start to finish. I am now going to be using them for any property sales I have in the future, highly recommended.

July 28, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you so much John😊 it was our absolute pleasure.

Rated 5 out of 5 stars

Excellent service

Excellent service, professional staff and communication at every step of the process

July 26, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for a great review :)

Rated 5 out of 5 stars

Totally professional Staff

Totally professional Staff. Well informed and kept us completely up to date and informed at every Stage. At no time did we have to chase them up for information as to progress

June 29, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your great review! 😊

Rated 5 out of 5 stars

SERVICE: Second to none

I found the agency to be informative, professional, punctual with viewings and generally excellent service.

June 28, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you for your kind words!

Rated 5 out of 5 stars

Stephanie Macnab - Professional , reassuring & personable.

We had the pleasure of selling our childhood family home through Stephanie Macnab (Formby).
From our very first encounter with Stephanie we knew we would be in great hands.
Our property sold the very first open weekend, with multiple viewings and offers which is amazing considering the current market.
We couldn’t be happier with the service that was provided by the team. Everyone went above and beyond for us, nothing was ever too much trouble. Both Debbie and Lucy made our whole experience stress free with their attentive service.
We highly recommend the Stephanie Macnab team.

May 16, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Wow, thank you Christopher for such a wonderful review! It was our absolute pleasure. All the best.

Rated 5 out of 5 stars

Stephanie Macnab - Setting the benchmark

In my opinion the strategy of the SM representative sharing his / her knowledge and experience as relative the task at hand assists in developing a strong and honest relationship with the Client. The timeous and regular distribution of events in the process of buying and / or selling a property is very efficient. The staff and management are well versed in their disciplines, helpful and informative.

March 22, 2023
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Thank you Nick for such a wonderful review!

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