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Stephen Einhorn Reviews 

131
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and unique designs of the jewelry, often describing pieces as beautiful, timeless, and perfectly crafted. The staff are frequently highlighted for their professionalism, knowledge, and helpfulness, making the customer service experience attentive and genuinely caring. Many people appreciate the excellent service, which includes bespoke creations, efficient repairs, and complimentary cleaning, often exceeding expectations. Reviewers also frequently mention the shop's unique atmosphere and the overall ease of their purchasing journey, making it a pleasure to return for future purchases.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, unique designs, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent and attentive... See more

Quality

Consumers find quality to be consistently exceptional, with many praising the uniqueness and craftsmanship of... See more

Customer service

Customers consistently report excellent experiences with customer service, highlighting it as a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn’t be happier with our engagement and wedding rings – they are absolutely perfect and even more beautiful than we imagined. From start to finish, the whole experience was fantastic: rela... See more

Company replied

Rated 5 out of 5 stars

Stephen Einhorn has been there for everything we have needed in important times . An engagement ring, our wedding rings, a 50th birthday ring through to a beautiful dog pendant. We would never go... See more

Company replied

Rated 5 out of 5 stars

Further to my earlier review, the skull ring arrived on time… a perfect fit and I am very happy. I brought along a previously purchased ring that needed a slight adjustment. This was done instantly an... See more

Company replied

Rated 5 out of 5 stars

I bought a silver bracelet for my son for his birthday two years ago. He loves it and wears it everyday. He was invited to send it back to be polished and examined to see if it needed any repairs, al... See more

Company replied



Company details

  1. Jewelry Designer
  2. Jeweler
  3. Jewelry Store

Written by the company

Stephen Einhorn is a British family business, founded in 1995 by Stephen Einhorn and Jane Best, with an aim to create truly individual, luxurious jewellery designs handmade by skilled craftspeople in their London workshop. They strive to run a business that they love, where everyone is valued, and where they provide the best customer service possible. The business has gone from strength to strength and their bespoke jewellery client list now includes Disney, Warner Bros, Netflix, Paul Smith and A Bathing Ape amongst many others. Co-Founders Stephen Einhorn and Jane Best's business is a labour of love, they are passionate about craft and skill and continue to train the next generation of makers. They care about sustainability, the ethical and environmental provenance of every material they use; and the culture of work and care within their organisation.

Written by the company

We make beautiful things for interesting people.
Co-Founders Stephen Einhorn and Jane Best's business is a labour of love, they are passionate about craft and skill and continue to train the next generation of makers. They care about sustainability, the ethical and environmental provenance of every material they use; and the culture of work and care within their organisation.

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4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Einhorn.

We have used Stephen Einhorn on a number of occasions now and service and products have always been faultless. We first went to them to get my engagement ring what we wanted wasn't listed but they were so accommodating no request is too small or difficult. They also provided our wedding bands and keepsake charms we purchased for our children. Every time they have been fabulous and made sure you know exactly what's happening.

August 15, 2018
Unprompted review
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Reply from Stephen Einhorn

Thank you for your wonderful review Sophie.

Rated 5 out of 5 stars

I ordered a silver skull ring from…

I ordered a silver skull ring from Stephen Einhorn and the service from start to finish was excellent, and when the ring arrived I was very , very happy, beautiful products, superbly packaged , would recommend this company in a heartbeat. Brian Robinson

August 14, 2018
Unprompted review
Stephen Einhorn logo

Reply from Stephen Einhorn

Thanks for sharing your review Brian - we hope to see you again soon.

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