We are new to Stepsweb but so far my son is engaging very well with it. It is easy to use for both student and parent can track progress. My son has a much more vocabulary library since he started us... See more
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Review summary
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CEO Ros is an Ed Psych, expert in SLDs, she offers patient, extensive guidance and support for all questions. Staff provide in-depth support for all aspects too. Students learning and well-being is... See more
Such an amazing program. My two daughters have been using it for a few years now. Their progression in their ability to spell and work out words has been amazing. It isn't a quick fix and expect resul... See more
We can easily purchase more licences as needed - basically immediate. I can monitor student progress on a daily/weekly basis. Students get rewarded with medals and this is a great incentive f... See more
Company details
Written by the company
StepsWeb is a unique, student-centred solution that adapts to each learner and follows a structured, cumulative literacy progression. StepsWeb is particularly effective as a whole-class resource, particularly for individuals with dyslexia and other learning challenges. StepsWeb enables every teacher to effectively monitor students, generate comprehensive reports, and tailor the program to each individual’s literacy needs quickly and efficiently. Often referred to as the specialist tool built for non-specialists, StepsWeb equips teachers with the tools required to enable every student to succeed without overwhelming amounts of paperwork.
Contact info
576 Oxford Road, 7471, Rangiora, New Zealand
- info@stepsweb.com
- stepsweb.com
4.6
Excellent
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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We always find the customer care part…
We always find the customer care part of StepsWeb, easy, fast and personalised.
October 2, 2024
Very useful resource
The content of the website is great. We find the way it is set up with forced progression really helpful (all our students are at different learning levels and yeas). The login and set up is quick and smooth. Would maybe be nice to have a slightly more modern look to the platform? But that's minor.
Students at our high school just find it a bit 'kiddy'.
However, they are still needing that low level literacy support, so they need the junior levels...
September 12, 2024
Our students are well engaged in Steps Web and the progress is clear to them and to teachers. Our school will be continuing to use Steps Web.
We are thankful to RTLB for delivering and supporting us with this.
September 27, 2024
Good customer service
Responded very quickly to any queries I had regarding the product prior to purchasing. Very helpful.
September 16, 2024
Feedback and automatic adjustment of the programme
The feedback I receive helps me monitor students weekly without being in their classes as I am SENCO. The programme adjusts according to the student's needs.
September 4, 2024
Great all-round experience!
The order was placed and the relevant emails of confirmation were received promptly. Delivery was prompt and the items were well-packaged. No issues. It's a simple straight forward process.
August 26, 2024
Great Kiwi Company
The website is easily navigated by students
Any queries I have as administrator are immediately dealt with by a real person
It is a kiwi company
PLUS students learn and get a feeling of success from it
August 8, 2024
Great for young boys
StepsWeb has definitely helped my 3 boys (aged 8yr-12yrs) improve their relationship with spelling.
August 12, 2024
I appreciated the breakdown so I could…
I appreciated the breakdown so I could purchase workbooks that were relevant for our studetns
August 5, 2024
I find the variety of word lists very…useful.
I find the variety of word lists very practical, I like the make my own lists as well, I like the pintables function
August 6, 2024
Reply from StepsWeb
Thanks for your review. We strive to make StepsWeb easy to use so it saves time for teachers and administrators.
We are happy to help with anything else.
Quality support.
Wonderful help desk. Smooths out any issues with clear guidelines and pleasant manner. Top marks. Programme excellent too!!
August 5, 2024
A fantastic programme for young…
A fantastic programme for young learners, very engaging.
The students love the step man colouring comp. This beings out their creative side.
The team at steps web are super helpful and a pleasure to chat with.
July 25, 2024
Support
The support received for an issue I had wasn't enough. I am time poor and need a reader friendly quick fix to issues. Providing a variety of ways to solve a problem perhaps using visuals, Zoom meets or video links would be helpful. My issue hasn't been resolved.
July 19, 2024
Reply from StepsWeb
Hi Davene
We are surprised to learn that you don't think you have received enough customer support. I can see we have sent you several emails, offered email and phone support, and updated your StepsWeb account after it was renewed.
The onboarding emails sent to you contain links to our Support Site and YouTube channel where you can find all the information you need to use StepsWeb including bite-sized how-to videos.
You are welcome to get in touch with us at any time so we can resolve any outstanding issues with your StepsWeb licence.
Harms Hands
Some of the words sound similar and it just isn't well executed. The way you input in some activities is brutal for trackpad users and not fun for anyone. Some people (me included) think the pronounciations are awful too.
August 2, 2024
Unprompted review
Reply from StepsWeb
Thank you for your feedback. We're sorry to hear about the difficulties you've encountered.
To help with similar sounds, we recommend using headphones, as they can make distinguishing words easier. Additionally, clicking to hear the sentence can be helpful if you're unsure about a word.
We understand that using a trackpad can be challenging and slower. If possible, we suggest using a mouse or a touch device for a better experience.
If you could let us know which words you think are pronounced incorrectly, we'll definitely review them. Your input is valuable to us, and we're committed to making improvements.
Thank you for helping us enhance our service.
Independence and Creativity with StepsWeb
The StepsWeb program has been so successful with our students. It encourages them, rewards them and creates independence in their learning.
July 15, 2024
The programme is next level brilliant
The programme is next level brilliant - however the most impressive thing has been the support we have received during the whole implementation process.
July 20, 2024
Claire who I deal with always responds…
Claire who I deal with always responds quickly when I ask questions.
The tamariki love their Steps Web time and often work at home on it too.
July 2, 2024
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