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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, highlighting its effectiveness in improving vocabulary and spelling for students. They find the program engaging, interactive, and easy to use for both students and parents, with many appreciating the ability to track progress and customize word lists. The website is also praised for being user-friendly and easy to navigate. However, some people were dissatisfied with the lack of descriptive writing aspects in the content and wished for a more streamlined process for printing activity sheets. A few other people also felt that the progress gauge for mature students was non-existent and that the "steps test" could be improved beyond just spelling.

What people talk about most

User experience

Users describe positive interactions with user experience. Many reviewers find the program enjoyable,... See more

Product

Customers had positive experiences with the product. Many reviewers find the program age-appropriate and... See more

Website

People report positive experiences with the website. Customers describe it as a wonderful, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are new to Stepsweb but so far my son is engaging very well with it. It is easy to use for both student and parent can track progress. My son has a much more vocabulary library since he started us... See more

Rated 5 out of 5 stars

CEO Ros is an Ed Psych, expert in SLDs, she offers patient, extensive guidance and support for all questions. Staff provide in-depth support for all aspects too. Students learning and well-being is... See more

Rated 5 out of 5 stars

Such an amazing program. My two daughters have been using it for a few years now. Their progression in their ability to spell and work out words has been amazing. It isn't a quick fix and expect resul... See more

Rated 5 out of 5 stars

We can easily purchase more licences as needed - basically immediate. I can monitor student progress on a daily/weekly basis. Students get rewarded with medals and this is a great incentive f... See more


Company details

  1. Literacy Program
  2. Educational Institution
  3. Educational Supply Store

Written by the company

StepsWeb is a unique, student-centred solution that adapts to each learner and follows a structured, cumulative literacy progression. StepsWeb is particularly effective as a whole-class resource, particularly for individuals with dyslexia and other learning challenges. StepsWeb enables every teacher to effectively monitor students, generate comprehensive reports, and tailor the program to each individual’s literacy needs quickly and efficiently. Often referred to as the specialist tool built for non-specialists, StepsWeb equips teachers with the tools required to enable every student to succeed without overwhelming amounts of paperwork.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use as application

Easy to use as application

June 29, 2024
StepsWeb logo

Reply from StepsWeb

Thanks, Sandra. Your feedback means a lot to us! If you ever need a hand with anything, please feel free to reach out.

Rated 5 out of 5 stars

Steps Web is easy to use.

It was easy to add subscriptions and change the users. The weekly feedback is informative. The website is mostly user friendly.
Thanks.

June 25, 2024
StepsWeb logo

Reply from StepsWeb

Thank you for sharing your experience with others. We’re here to provide top-notch support and resources for your literacy needs. Don't hesitate to get in touch if you have any questions or feedback!

Rated 5 out of 5 stars

Great tutoring product

It’s been really helpful in bringing my daughter up to her age level

June 24, 2024
StepsWeb logo

Reply from StepsWeb

Your feedback means a lot to us! If you ever need a hand with anything, please feel free to reach out.

Rated 5 out of 5 stars

Very easy process to resubscribe

Very easy process to resubscribe. Great to have the instructions provided.
Thanks StepsWeb Team!

July 1, 2024
StepsWeb logo

Reply from StepsWeb

We're thrilled to have you as part of the StepsWeb community and look forward to supporting your student's learning.

Rated 5 out of 5 stars

Awesome product which suits almost all…

Awesome product which suits almost all learners. Just the right amount of gamification and it gets results!

June 25, 2024
StepsWeb logo

Reply from StepsWeb

Thank you for your review of StepsWeb! We're delighted to hear you are getting results using StepsWeb. If you ever need a hand with anything, please feel free to reach out.

Rated 4 out of 5 stars

Fantastic option

Could you add some additional options to make the memory tests and reading comprehension easier. For the memory test - easy options to set to max of 2 words. For the reading comprehension - shorter texts. My son has hemiplegia and dyslexia and dyspraxia. Memory tests and reading aloud are super hard.
Otherwise he really likes using StepsWeb!

June 1, 2024
StepsWeb logo

Reply from StepsWeb

Hi Ruth, we are thrilled to have you as part of the StepsWeb community, and look forward to supporting your son's learning adventures further. We will email you with options for the memory test and reading comprehension.

Rated 5 out of 5 stars

The website works so well

The website works so well. The variety of exercises makes it very acceptable to reluctant learners.

May 30, 2024
StepsWeb logo

Reply from StepsWeb

Hi Esme, thank you for the wonderful review! We’re delighted to hear StepsWeb is making a positive impact. If you ever need a hand with anything, please feel free to reach out.

Rated 5 out of 5 stars

Easy to logon and purchase more…

Easy to logon and purchase more licenses the students enjoy the programme

May 30, 2024
StepsWeb logo

Reply from StepsWeb

Thanks, Leanne. It’s fantastic to hear your students enjoy using StepsWeb. Feel free to get in touch if we can help with anything else.

Rated 5 out of 5 stars

We find Stepsweb easy to use

We find Stepsweb easy to use, quick to get new licences and great to help raise our literacy achievement.

May 27, 2024
StepsWeb logo

Reply from StepsWeb

Thank you for sharing your experience with StepsWeb! We're thrilled to hear you are getting success from using StepsWeb.

Rated 5 out of 5 stars

A prompt response to my inquiries and…

A prompt response to my inquiries and delivery of the required resources

May 5, 2024
StepsWeb logo

Reply from StepsWeb

Thanks, Lynley. Feel free to reach out to us via email should you have any questions or queries. We are here to support you on your StepsWeb journey!

Rated 5 out of 5 stars

I really love the program

I really love the program. The students love it as well. It is easy to log in to. The activities are easy to use and targeted for my students needs.

April 29, 2024
StepsWeb logo

Reply from StepsWeb

Thanks, Frank. Your review made our day! It’s fantastic to hear that your students are loving StepsWeb! If you ever need a hand with anything, please feel free to reach out.

Rated 5 out of 5 stars

Ordering Resources

I ordered our products and have received them in just a few days. This is awesome as we can get straight into the program that we have planned.

April 30, 2024
StepsWeb logo

Reply from StepsWeb

Thanks, Cara, for the kind words! We’re pleased you got your resources on time and are getting into the program. Don't hesitate to reach out if you have any questions or if there's anything else we can assist you with.

Rated 4 out of 5 stars

We start the day with :)

StepsWeb is a good programme. we use it for our lower end an vulnerable students. What would be good if it went 3-4 levels higher as we have some capable but vulnerable students working StepsWeb.

April 28, 2024
StepsWeb logo

Reply from StepsWeb

Thanks for your feedback, Grant. We are about to introduce more levels to StepsWeb. Keep an eye on our newsletter for updates.

Rated 5 out of 5 stars

I have always found the team at…

I have always found the team at StepsWeb to be super helpful. All questions and purchases are dealt with quickly and efficiently

April 28, 2024
StepsWeb logo

Reply from StepsWeb

Thanks, Sheelah, we appreciate your feedback. Get in touch if we can help with anything else.

Rated 5 out of 5 stars

Renewal of StepsWeb for our school:

Renewal of StepsWeb for our school:
29/04/2024
Ricki Baker
I rang to gain assistance for the renewal of our subscription. Prior to this I had accidentally deleted our school. The staff were most helpful and were able to fix this error and reinstate our school. Many thanks to your team for the speed in which they recovered our school and had us back on-line.
Naku iti noa.

April 29, 2024
StepsWeb logo

Reply from StepsWeb

We are always happy to help. Thanks for your review. If you ever need a hand with anything else StepsWeb related, please feel free to reach out.

Rated 5 out of 5 stars

Prompt fast service with secure online…

Prompt fast service with secure online payment meant I could receive my product immediately.

April 25, 2024
StepsWeb logo

Reply from StepsWeb

Thanks, Katharine. Your feedback means a lot to us! If you ever need a hand with anything, please feel free to reach out.

Rated 5 out of 5 stars

Highly recommended

This is an amazing program for children who are experiencing difficulty with spelling and learning to read. The program is intuitive and easy to navigate making it easy for a child use independently. Whilst the activities are game based and engaging there are no nasty pop ups or side bar activities to distract children. I have seen amazing results with the students I tutor. I highly recommend this program to parents, teachers and tutors.

April 10, 2024
StepsWeb logo

Reply from StepsWeb

Thank you for your glowing review of StepsWeb! We're delighted to hear that you agree with our approach to make StepsWeb about student learning, and not pop-ups and distractions. If you ever need a hand with anything, please feel free to get in touch.

Rated 5 out of 5 stars

I am very pleased that Steps web is…

I am very pleased that Steps web is complementing our Structured Literacy Programme of Heggarty and Ideal.

March 25, 2024
StepsWeb logo

Reply from StepsWeb

Thank you for choosing StepsWeb to support your children's learning journey. If you ever have any further questions or feedback, please don't hesitate to reach out to us.

Rated 5 out of 5 stars

StepsWeb is fabulous.

StepsWeb is easy to use for both students and educators. We love the fact that it is from our fabulous country, New Zealand, too.

April 3, 2024
StepsWeb logo

Reply from StepsWeb

Thanks, Jo. Your review made our day! Keep up the amazing work, and don't hesitate to get in touch if you have any questions or feedback.

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