We had 3 issues with our order. Firstly it was expected before Christmas but did not arrive due to shipping delays. Secondly when the product did arrive mid January, it was not the correct colour. A... See more
Company replied
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We had 3 issues with our order. Firstly it was expected before Christmas but did not arrive due to shipping delays. Secondly when the product did arrive mid January, it was not the correct colour. A... See more
Company replied
My 20-month-old grandson loves this, stands at the kitchen island colouring, eating, playing, and loving just being part of what’s going on. Sometimes helping me cook! Very safe and sturdy. My daughte... See more
Wonderful kitchen helper, classic design and really sturdy so doesn't wobble or tip over easily. Really encouraging independence and helping our toddler to be involved in daily activities in the kitch... See more
Sturdy and well thought out gadget for the kitchen to aid independence and learning! Our 15month old daughter climbs in and out safely and with ease, and she loves being in her Step Up Baby 'helping o... See more
The ultimate learning platform for your toddler. Provide a safe environment for your little helper to develop their skills in the kitchen.
United Kingdom
Replied to 66% of negative reviews
Typically replies within 1 month
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Arrived quickly. Son went from standing to trying to sit on the platform and fell backwards out the entrance hole. Also son likes to crawl in and out of the sides; wish they were solid sides. Husband reports that instructions seemed out of order and the piece you need to put in is made harder by the prior piece placed. Otherwise easy assembly. Appreciate anti tip feet as 1yr old son is already trying to rock tower while in it. Also wish side facing the counter was solid so that child doesn’t slip down between counter and tower. My son is always trying to exit the wrong side.
Simple to order and really quick delivery - ordered on Monday and received Tuesday. Easy and quick to build, and will be easy to adjust step height in the future. Feels sturdy, but it's relatively light for moving around. Our 2yo loves it and has quickly got the hang of getting up and down. We got the white version and it's wipe clean and reckon it'll be durable. Decent price point for the quality and compared to other similar products.
Delivery times are vastly overstated. On the website it says 2-3 days for UK/EU. My delivery took double this amount of time.
Excellent process and tower arrived promptly and was easy to assemble
We love the step up baby tower, our toddler uses it everyday, she gets involved in cooking (and creating chaos!) and is sturdy, hardwearing and easy to keep clean.
We love our Toddler Tower!
It provides so many opportunities for our little boy to play and learn! And makes life much easier for us! I think we’ll use it for a long time.
It fits perfectly under our Kitchen island and it was very easy to put together.
The only criticism I have is that the paint was quite scratched in places when it arrived but we chose not to send it back as we assumed it would be a hassle with it being a large item.
Substantial piece of kit ideal for my grandchild to enable them to cool at the kitchen countertop without falling
Love the concept, my toddler loves it but I was gutted when it arrived in such a raw, unfinished state. I picked natural, but did not know it was unvarnished. I don’t have time to varnish or paint it. £120 is a lot when you have to DIY it to use it.
Fantastic service and product. Been after a sturdy and not extortionately priced toddler tower for a while and saw this one on Instagram, ordered it during the afternoon and it came the next morning!
Easy purchase, clear communication on delivery. Really happy with the product. Our toddler LOVES it!
Really pleased with the item. It’s an excellent piece of equipment.. but unfortunately after a could have days light use some of the paint has already chipped off. The wooden unpainted version is probably best. Still please with it.
Easy to order, delivered very quickly. Easy to assemble. Very sturdy, Mason my 18 month old grandson is absolutely thrilled that he can climb up and down by himself and has discovered a whole new world within his reach.
Great product, easy to assemble and quick delivery.
My grand daughter loves it.
Only improvement would be to make the standing area anti slip - but some anti slip strips were easy to purchase elsewhere and attach.
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