We switched from Initial to Stericycle last year. We haven't had any issues with the service and the Customer services team is also efficent and reliable. I had to contact them about our scheduled co... See more
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Stericycle is a leading global provider of specialist clinical waste management. Through safe, responsible and sustainable products and services, Stericycle helps our customers remain compliant while protecting the health and well-being of the people and communities they serve. In doing so, Stericycle is shaping a healthier and safer world for everyone, everywhere, every day.
Indigo House, Sussez Avenue, LS10 2LF, Leeds, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Martin the customer service advisor contacted me straight away to say that they had not managed to do the waste collection due to road works outside the premises. As soon as I let him know that these had been removed, he arranged an immediate collection. He kept me informed through the whole process. Excellent service
I have just renewed a contract with Stericycle. The original person who was dealing with the renewal of the contract was not very responsive or helpful, however this person has left the company and Elliot Brett took over who made the transition to the new contract very smooth. Thanks Elliot, Kelly.
Mark White can't do anything more to help me and is always happy with the emails when requesting information on my delivery's.
Tanishka was very helpful in guiding me through the process of implementing tiger stip bags into our practice.
Had some invoicing and service issues with our account. I spoke with James Maddison to help resolve these issues. I have to say he was courteous, professional and resolved all issues promptly. It was a pleasure dealing with him.
He explained everything very well and never failed to answer any questions I had. I couldn't be happier with the customer service that I received from Jaspay.
I got through to the lady on customer services (sorry i forgot her name) and she was very helpful on my enquiry and sorted it out immediately, good job
I have recently contacted Stericycle to add services to our existing SLA and make some changes to collection frequencies. Tanishka in customer services has been brilliant in facilitating my request and has offered options to keep our agreement as cost-effective as possible. We have used Stericycle for some time now and are very happy with their services overall.
Aimee Snowden was so helpful from beginning to end to get my contract renewed correctly. She was very efficient and made the process so easy and clear to understand. Thank you!
I have been using Stericycle to dispose of my sharps boxes for the past 8 years. They are quick to respond to my requests for collections and if I have any queries.
amazing staff member Paul and transport team went above and beyond to assist me with my enquiry.. friendly and supportive to clients
Tanishka Singh Was so helpful and efficient
Five stars!
Abigail delt with my request efficiently, she was polite and gave clear instruction on how l would be contacted and how my collection would be actioned.
Spoke with Megan who was very professional and helpful. Thank you for your assistance.
Justine, the Customer Service Adviser, was extremely helpful and dealt with my enquiry brilliantly - thank you, Justine!
Call answered quickly by very pleasant person, who dealt with my request very efficiently.
A very satisfactory experience.
very promt answering fone abigail was very polite and helpful collection date received almost immediatley
Abigail was very helpful and arranged a collection for me in the next two weeks as my request was due to a bereavement.
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