Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... See more
Company replied
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Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... See more
Company replied
We bought 2 beds. They are really good quality. The delivery was about 3 weeks after the purchase and the communication about it was accurate. I was a bit worried coz I didn't get loads of emails... See more
Company replied
We were interested in a new sofa for our house and saw a corner set that really appealed to us. Catherine couldn't have been more helpful with her service and we ended up buying it. Thanks Cather... See more
Company replied
Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... See more
Company replied
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, United Kingdom
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Great service and smooth sale instore at Aberdeen. Bought most of my furniture from Sterling and always been delighted with the quality. Catherine at Aberdeen was fab to deal with.

Reply from Sterling Home - Aberdeen
Elise was charming, extremely helpful, took me over to the stand measured everything to ensure it would all fit, packaged up the item, and was very helpful with the ordering, system of arrival and helped me with choices. Well done Elise, a lovely young able woman

Reply from Sterling Home - Aberdeen
Katherine was extremely helpful and made our experience in the shop very enjoyable. She was very informative and knowledgeable and everything was plain sailing.

Reply from Sterling Home - Aberdeen
Catherine, a young sales assistant,dealt with me whilst buying a suite today at the bridge of don store . I found her to be very patient with me as I was so indisisive & took ages to find my perfect suite,for my livingroom . She helped me with sizes,colours & gave great advice on the suite .Nothing was too much trouble for her .

Reply from Sterling Home - Aberdeen
Ryan was extremely helpful and informative, he made the experience very straightforward

Reply from Sterling Home - Aberdeen
The staff were excellent. They were friendly not pushy. Very he. Made me feel comfortable. Nicely displayed something for everyone

Reply from Sterling Home - Aberdeen
Good experience .
Matt was very helpful and knowledgeable about sofa and chairs I was interested in .
Ordering process streamline and detailed. Terms and conditions explained very well.
In all a very positive experience.

Reply from Sterling Home - Aberdeen
Impressed by my first visit to Sterling today. Great service from Matt who was both knowledgeable and very helpful and made sofa shopping a stress free, enjoyable experience.

Reply from Sterling Home - Aberdeen
Kristy is always friendly and they always have time for a yap (talk) which goes a long way in customer relations

Reply from Sterling Home - Aberdeen
The sales person was very attentive and willing to help in any way possible

Reply from Sterling Home - Aberdeen
The service is exceptional. The assistants are very helpful. The table and chairs we purchased are really good quality. The manager was helpful and a special mention to Aaron, who explained everything in detail.

Reply from Sterling Home - Aberdeen
Sterling stock a good range of house furniture and home wares at varying prices. My wife and I visited the Aberdeen store on 4th April 2026 to purchase new furniture items for our living room where we met and was assisted by Catherine, one of the customer service advisors. She was extremely helpful and very pleasant. We never felt rushed and Catherine took time to explain the pros and cons of the various ranges of furniture. During general conversation we learned that she only joined the sales team two weeks previously. That said, she was very professional and knowledgeable. Well done Catherine, you are a credit to Sterling and made the whole experience very enjoyable. Thank you for your assistance.

Reply from Sterling Home - Aberdeen
Elise was very helpful whilst I choose my outdoor furniture.
My son was with me who is severely affected by Autism and she let him try out the chair and table.
She demonstrated fully how it was assembled and could not have been more helpful.
She told me it was free delivery over the Easter weekend and about the offers available.
I wouldn’t go anywhere else now.
Thank you Elise.
You are a star. 🤩

Reply from Sterling Home - Aberdeen
Matt was extremely helpful assisting us with our purchase. He was informing about our options, good humored and pleasant.

Reply from Sterling Home - Aberdeen
We had a fantastic experience with Stirling Home Furniture in Aberdeen when purchasing our sofa and chairs. From start to finish, everything was smooth and enjoyable.
A special mention has to go to Catherine, who was incredibly helpful, knowledgeable, and patient throughout the process. She took the time to understand exactly what we were looking for and offered great advice without ever being pushy.
The furniture appears excellent in store, and we’re confident it will look just as great in our home. We also really appreciated the flexibility with delivery dates, which made the whole process much less stressful.
We’re now very excited for everything to arrive!
Highly recommend Stirling Home Furniture, and if you can, ask for Catherine — she made all the difference!

Reply from Sterling Home - Aberdeen
Donald, our sales assistant, was friendly and knowledgeable and answered all of our questions. Nothing was too much trouble. He was especially patient while we pondered over which colour of suite to choose. He is an asset to the company and made our shopping experience very pleasant.

Reply from Sterling Home - Aberdeen
Elise, What a helpful sales assistant. Knowledgeable and attentive without being pushy. Good price point for the furniture and added bonus of free delivery.

Reply from Sterling Home - Aberdeen
All staff very helpfull and attentive in particular Marc

Reply from Sterling Home - Aberdeen
We were helped by Catherine at the Bridge of Don store and she was excellent in every way. Great products and very good service from all customer touch points, including Jason, the manager. Highly recommended.

Reply from Sterling Home - Aberdeen
Friendly and knowledgable staff throughout the store. The salesman gave us plenty of time and information to enable us to make our choice.

Reply from Sterling Home - Aberdeen
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