Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... See more
Company replied
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Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... See more
Company replied
We bought 2 beds. They are really good quality. The delivery was about 3 weeks after the purchase and the communication about it was accurate. I was a bit worried coz I didn't get loads of emails... See more
Company replied
We were interested in a new sofa for our house and saw a corner set that really appealed to us. Catherine couldn't have been more helpful with her service and we ended up buying it. Thanks Cather... See more
Company replied
Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... See more
Company replied
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, United Kingdom
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Incredibly helpful & patient. Was happy to answer all our queries. We were very grateful for his assistant

Reply from Sterling Home - Aberdeen
Helpful and knowledgeable staff in the flooring department. Kirsty who helped with choice, Andrew the estimator and Arianne who completed the sale were all very pleasant and helpful.

Reply from Sterling Home - Aberdeen
Sales assistant Ryan was happy to let us browse. No hard sale which was a delight. Thanks for your help and expertise Ryan.

Reply from Sterling Home - Aberdeen
Good choice of mattresses and son is delighted with it. Only thing to disappoint was the delivery day, asked the saleman if I could get a Monday or Tuesday as other days are hit and miss and was told that would be no problem but they only deliver Wednesday or Friday which was no use as my wife had a course that week so had to take the day off. Otherwise can't fault them

Reply from Sterling Home - Aberdeen
We had an amazing experience today and was fully assisted by Jonas when we were looking for a new bed.
He was extrememly helpful and polite and found us an amazing bed at a great price. Would highly recommend Jonas and his manager

Reply from Sterling Home - Aberdeen
Great professional job by Catherine. Very helpful with our order for tables and chairs. Thanks.

Reply from Sterling Home - Aberdeen
Kirsty helped us a great deal to choose a carpet to coordinate with a suit we ordered. Many thanks.

Reply from Sterling Home - Aberdeen
Extremely pleased with our visit to Sterling Aberdeen Branch. Amazing range to choose from and all staff were incredibly helpful. Big thank you to Aaron who answered all of our questions and helped us with a quick pain free order.

Reply from Sterling Home - Aberdeen
Can’t be faulted. Explained everything in simple terms

Reply from Sterling Home - Aberdeen

Reply from Sterling Home - Aberdeen
We were served by Catherine in your Aberdeen branch yesterday. We purchased a dining table and four chairs. We were very impressed with Catherine, who told us she had just recently started to work there. She was knowledgable, helpful and pleasant.

Reply from Sterling Home - Aberdeen
Elise was very nice and easy to talk too . Explained everything very well and was knowledgeable about the product
Elise even managed to sell the last box of Christmas mince pies to my husband , not an easy feat

Reply from Sterling Home - Aberdeen
Brilliant service
Came to view sofas with a restriction on size and Donald the salesman helped me find my perfect sofa 🎉

Reply from Sterling Home - Aberdeen

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Reply from Sterling Home - Aberdeen

Reply from Sterling Home - Aberdeen
Excellent experience, friendly and professional customer service from Elliot! Thank you

Reply from Sterling Home - Aberdeen
Came into store previously and saw the furniture we wanted. Catherine was very patient and helpful, and gave us lots of information regarding the options available. Following measuring at home came back into store to purchase.
Matt was friendly and helpful. He arranged our order quickly and efficiently.
Great service - would recommend.

Reply from Sterling Home - Aberdeen
Jonas was so helpful on the purchase of a Jazz 80cm sofabed. He demonstrated the item last Wednesday & again today. Approachable. friendly & informed.

Reply from Sterling Home - Aberdeen
Jason and Catherine were fabulous help today and such good helpers in finding what we were looking for and both had good sense of humours also! which was great 🙂 very happy with everything
Thank you so much

Reply from Sterling Home - Aberdeen
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