Sterling Home - Aberdeen Reviews 

771
TrustScore 5 out of 5

4.8

40 Denmore Road, Bridge of Don, AB23 8EF Aberdeen, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... See more

Company replied

Rated 5 out of 5 stars

We bought 2 beds. They are really good quality. The delivery was about 3 weeks after the purchase and the communication about it was accurate. I was a bit worried coz I didn't get loads of emails... See more

Company replied

Rated 5 out of 5 stars

We were interested in a new sofa for our house and saw a corner set that really appealed to us. Catherine couldn't have been more helpful with her service and we ended up buying it. Thanks Cather... See more

Company replied

Rated 5 out of 5 stars

Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Contact info

  • 40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, United Kingdom

  • 01224 704250

4.8

Excellent

TrustScore 5 out of 5

771 reviews

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4.8

All reviews

(771)

1,111 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Donald

Excellent service from Donald - he went over and above to help.

March 21, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Fiona

We are delighted to hear that Donald was able to go above and beyond to help you. We’ll make sure your kind words are passed on to him, they’ll mean a lot.

If there’s anything else we can support you with, please don’t hesitate to get in touch.

Thank you for choosing us.

Kind Regards
The Sterling home Team

Rated 5 out of 5 stars

Captain Donald

Donald was a good laugh and was very helpful and even lifted a seat with one of the younger boys to the other side of the shop so we coild compare and contrast.
Thanks very much Donald!!!

March 21, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Paul

Thank you so much for your lovely feedback!

We're delighted to hear that Donald made your visit enjoyable and was able to help you compare the seats, he’ll be thrilled to know his efforts made a difference.

We really appreciate you taking the time to share your experience. Thanks again for your kind words!

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Super friendly staff

Scott was really knowledgeable and super friendly. Talked us through each option with the mix and match dining set. This was our second time buying from Stirling Furniture

March 16, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Andrea,
Thank you so much for your lovely review!

We’re delighted to hear that Scott was able to guide you through the mix‑and‑match dining options and make the experience so positive.

It’s wonderful to welcome you back for a second purchase, we truly appreciate your continued support.

If you need anything else at all, we’re always here to help. Enjoy your new dining set!

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Garden furniture purchase

Elliot was a pleasure to deal with and very well mannered.

March 16, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Iain

Thank you so much for your feedback.

We’re delighted to hear that Elliot was a pleasure to deal with and that you found him so well‑mannered.

We really appreciate you taking the time to share your experience.

Hopefully, the weather will change soon so you can enjoy your furniture!

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Catherine was very helpful and very…

Catherine was very helpful and very knowledgeable, she made the whole buying experience very easy.

March 15, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Stuart

Thank you so much for your kind words!

We’re delighted to hear that Catherine was able to make your buying experience smooth and enjoyable. She’ll be thrilled to know her help made such a difference.

If there’s anything more we can do for you, please don’t hesitate to get in touch.

Thanks again for choosing us!

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Small sofa

Caththerine was very pleasant and explained product and options available to us-thank you.

March 16, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Neil
Thank you so much for your kind feedback.

We’re delighted to hear that Catherine was pleasant and able to clearly explain the product and options available.

We truly appreciate you taking the time to share your experience.

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Good products and excellent delivery team

Good product and delivery experience

February 26, 2026
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hello Jill,

Thank you so much for taking the time to share your feedback.

We’re really pleased to hear you had a good product and delivery experience. It’s great to know everything went smoothly for you.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Donald service was fantastic

Donald service was fantastic

March 15, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Catherine,

Thank you so much for taking the time to share your feedback.

We are delighted to hear that Donald’s service was fantastic. I’ll make sure your comments are passed on to him — I know he’ll really appreciate it.

Thank you for choosing Sterling Home Aberdeen and we hope to see you again.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Donald was very helpful

Donald was very helpful, and very professional. Highly recommend.

His jokes however were rubbish!! 😊

March 15, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Susan,

Thanks so much for your lovely feedback!

We are really glad to hear that Donald was helpful and professional

As for his jokes… don’t worry, we will let him know they need significant improvement! 😊

Thanks again for taking the time to share your comments and for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Helpful friendly staff

Bought some garden furniture from the Aberdeen store. Our purchase was facilitated by Elise who was friendly, chatty but very helpful and professional. She also provided us with information about complimentary items which would be available in the future. After purchase was completed she gave me instructions to get to the pick up point then personally brought the box to the car. Great service all round

March 12, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hello Andrew,

Thank you so much for taking the time to share your lovely feedback.

We’re absolutely delighted to hear that Elise provided you with such friendly, helpful, and professional service. She’ll be thrilled to know her product knowledge and personal touch—right down to helping you at the pick‑up point—made your experience a great one.

We really appreciate you choosing us for your garden furniture, and we hope you enjoy it for many seasons to come.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Elise was really helpful

Elise was really helpful, friendly and attentive throughout. She talked me through all options clearly! Great to deal with :)

March 14, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Shannon,

Thank you so much for taking the time to share your feedback!

We are really pleased to hear that Elise was helpful and attentive throughout your experience. It’s great to know she was able to talk you through all the options and make everything easy for you.

I’ll make sure your kind comments are passed on to her — she’ll be delighted to hear them!

Thank you for choosing Sterling Home Aberdeen.

Kind regards

The Sterling Home Team

Rated 5 out of 5 stars

Donald was great

Donald was exceptionally helpful, stoking a perfect balance of being present and knowledgeable, but also giving us time to decide properly. I didn’t feel rushed or pushed, everything was itemised and clear.

March 14, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Pam,

Thank you so much for taking the time to share your lovely feedback.

We are delighted to hear that Donald was able to support you so well and strike the right balance throughout your visit.

It’s great to know you felt comfortable, unrushed, and clearly informed — that’s exactly the experience we aim to deliver.

We will make sure your comments are passed on to Donald. H will be thrilled to hear it.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Catherine was fabulous

Catherine was fabulous! Great experience and excited for my new sofa.

March 14, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Kate,

Thank you so much for sharing your lovely feedback!

We’re delighted to hear that Catherine was great and that you had such a great experience with us.

It’s wonderful to know you're excited for your new sofa — we can’t wait for you to enjoy it in your home.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

I was in the Aberdeen store

I was in the Aberdeen store, everything was fantastic. Excellent service! All staff were extremely helpful and very knowledgeable. The service was great start to finish, couldn’t have been any happier. Would recommend this store to all friends and family.

March 9, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hello Lexi,

Thank you so much for sharing your wonderful feedback.

We’re absolutely delighted to hear that you received excellent service throughout your visit and that the team were helpful, knowledgeable, and made the whole experience so positive for you.

Your recommendation to friends and family is hugely appreciated — it’s one of the greatest compliments we can receive.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Purchase of New Sofas

The staff took the time to guide us through the purchase of our new suite. In particular Jason, Scott and Catherine.

March 13, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Jim,

Thank you so much for taking the time to share your feedback.

We’re delighted to hear that your experience was a positive one and that Jason, Scott, and Catherine were able to guide you through your purchase.

We truly appreciate your kind words and will make sure the team sees your message — it will mean a lot to them.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Very happy with the service from Donald…

Very happy with the service from Donald at the Aberdeen branch today

March 13, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Dawn,

Thank you so much for taking the time to share your feedback.

We’re delighted to hear that you had a great experience with Donald at our Aberdeen branch today. I’ll make sure your kind comments are passed on to him and the team — they’ll really appreciate it.

Thank you for choosing Sterling Home.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

I was served by Matt who explained…

I was served by Matt who explained fully when I should expect delivery of furniture and also the care package I ordered for the leather furniture. The shop was busy but Matt took time to deal with me without rushing through things. He was polite and friendly.

March 12, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Happy Customer !

Thank you so much for sharing your experience with us.

We’re really pleased to hear that Matt was able to support you so well during your visit.

Even on a busy day, it’s great to know he took the time to explain your delivery expectations clearly and walk you through the care package for your leather furniture without making you feel rushed.

We’re delighted that you found him polite, friendly, and helpful — we’ll be sure to pass your kind words on to him.

If there’s anything else we can assist you with, please feel free to get in touch.

Kind Regards,
Sterling Home Team

Rated 5 out of 5 stars

Donald 10 star

Donald was friendly, really attentive and efficient. Other members of the team also always welcome us with a smile and are helpful

March 12, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi there,

Thank you so much for your wonderful comments.

We’re thrilled to hear that you received 10-star service from Donald!

It’s great to know he was friendly, attentive, and efficient and we will make sure we share your lovely feedback.

I’m also delighted that the rest of the team continue to welcome you with a smile and offer helpful support.

It means a lot to us that you felt so well looked after during your visit to our Aberdeen store.

Thank you for choosing Sterling Home and we hope to see you again soon.

Kind Regards,
The Sterling Home Team

Rated 5 out of 5 stars

Excellent customer service from Donald

March 12, 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Amanda,

Thank you for taking the time to share your comments.

We’re delighted to hear you received excellent customer service from Donald and will be sure to pass your kind words on to him

Thank you for choosing Sterling Home , we hope to see you again soon.

Kind Regards,
The Sterling Home Team

Rated 5 out of 5 stars

Very helpful staff.

February 26, 2026
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi John,

Thank you so much for your lovely feedback. We're delighted to hear that you found our staff very helpful, it truly means a lot to the team.

Thank you for choosing Sterling Home, your support means the world to us.

Kind Regards,
The Sterling Home Team

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