Sterling Home - Edinburgh Reviews 

Great communication and support from the original ordering with Derek in the Fort Kinnaird branch( extremely professional and helpful), through to the fantastic delivery team. Highly recommend Sterling!

Right size and colour for lounge. Great delivery but some extras not needed.

Great service from Clive in flooring. Carpet fitters were very professional and helpful.

Great customer service both in store and delivery

Excellent product

I cannot fault my experience from the support we had from Clive whilst picking our carpet in the showroom, to the professionalism and speed of our carpet installation team. Absolutely fantastic!

Shop staff very attentive. Delivery men super. The only problem we had was delivery timing but we got there. Initially told December and we planned work ready for that but were then told it was coming early and that you couldn’t hold it for us so we had to bring forward work, thankfully the workmen were available. It could have been a nightmare as my husband is disabled.
Got there though and we do love our sofa and chair

We were pleased with the quality of the product and with the helpfulness of both the salesman and the delivery crew.
Excellent

The quality of the furniture
The staff knowledge david Wilson
And the update and delivery information second to none
Definitely shop again
Many thanks
John Ballantine

Great service both in store and delivery.

Ordered entirely over phone with help of David Dickson who was absolutely super. The price was good and attention to detail on order very reassuring.
Chairs arrived early and you soloed for a few weeks , again this was amazingly helpful.
I knew what I was buying as had Ekornes Stresless for 20years and was not disappointed.
No pressured selling, all respectful and professional.
Thank you

Lovely staff, listened to what I wanted and showed me all my options, providing good sized flooring samples to try at home.
Ordered by phone when I’d chosen and everything was processed very smoothly and fitting arranged swiftly.
Lovely people and lovely flooring.

Our sales person was very helpful and knowledgeable. We did not feel pressurised and helped us make the right choice.

The staff in store are amazing and lovely. However, then I got home and ordered more stuff online. Then I opened some of my cutlery and plates. One of my forks and knives were bent. Some of my plates had marks on them. I emailed customer support twice and filled out an online form. I am still waiting on a response it has now been 2 weeks. For the price you pay, I would advise somewhere else.

From placing the initial order in store to taking delivery of the items, Sterling Home were helpful and accurate in the delivery timescale, delivery once the item arrived with them was very quick and painless, would use them again without hesitation.

First of all the sales assistant was fantastic, no hard selling just a lovely lady. Elaine Hamill

Bought our sofa bed from this company as after visiting many stores this was the only one that did not harass us from the moment we walked in the door till the moment
we left!! The sales person let us know he was there and then left us to browse. Were given time to actually look at the product, discuss it with my husband before WE approached the sales person when we were ready for more information and a demonstration of the product. Great product and great sales technique- which we advised his boss of before leaving the store. If more sales personnel conducted themselves in this manner instead of continually pushing the hard sell I am sure much more items would be sold with greater customer satisfaction leading to return sales.

Staff were friendly and attentive. Massive selection of goods.

Very friendly, helpful staff from showroom to delivery people. The payment staff were lovely too, but the standardised message I received regarding payment was very annoying...being told to "contact the number urgently to make payment or we may have to charge you storage and can't guarantee we can hold on to your item" etc etc...particularly
galling as sofa was several months late!! Otherwise, good experience and would shop there again.