Very informative. The elgin store staff couldn't of been anymore helpful and kind from start to finish. Stefhanie communication was on point and very welcoming and happy approach 😊. Thank you. There... See more
Company replied
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Very informative. The elgin store staff couldn't of been anymore helpful and kind from start to finish. Stefhanie communication was on point and very welcoming and happy approach 😊. Thank you. There... See more
Company replied
Staff where fantastic, very knowledgable and helpful. Order was placed with no fuss and we are now awaiting delivery of our new furniture.
Company replied
The service in store and after-sales (to remedy defects) was excellent . However, the same cannot be said for the product (Solvi dining chairs). Out of 6 chairs, 2 had defects in the seats and 2 had... See more
Company replied
We have looked in various stores for a new sofa bed with a few specific requirements. Stefhanie couldn’t have been more helpful, from being pleasant and well informed about the products to finding out... See more
Company replied
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
48 Lossie Wynd, IV30, Elgin, Scotland, United Kingdom
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Very Friendly Assistant and vey helpful great personality

Reply from Sterling Home - Elgin
We have looked in various stores for a new sofa bed with a few specific requirements. Stefhanie couldn’t have been more helpful, from being pleasant and well informed about the products to finding out about extras for us, nothing seemed to faze her. She provided prompt replies to our questions and forwarded any other information she didn’t have to hand by email in under 24hrs. Excellent service.

Reply from Sterling Home - Elgin
Linda at you Elgin branch could not have been more helpful, lovely to deal with her providing a fantastic service.

Reply from Sterling Home - Elgin
I recently bought 2 sofas and a swivel chair from this store and the service was brilliant. The staff were approachable, friendly and helpful. I am over the moon with the furniture we have chose and I felt it was great value for money.

Reply from Sterling Home - Elgin
I purchased two Marseille swivel recliners at the end of May from the Elgin store and they were delivered today. I am delighted with them and was very satisfied with Stephanie, the sales lady who was very knowledgeable about the products. Very pleased with the two delivery men too. My experience would lead me back to the store at a later date.

Reply from Sterling Home - Elgin
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