We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for. They are nice to look at and a decent size, st... See more
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My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sa... See more
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The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... See more
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Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.
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Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
2129 London Road, G32 8XQ, Glasgow, Scotland, United Kingdom
- 0141 7641144
4.6
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent quality of bedroom furniture
Excellent quality of bedroom furniture.
Instore staff was great from start to finish.
Was advised that delivery would be approximately 6 weeks, I was kept informed .
Delivery to the 2nd floor flat not issues.
May 2, 2026
Reply from Sterling Home - Glasgow
Hi Mark,
Thank you for your kind feedback!
We’re delighted to hear you’re so pleased with the quality of your bedroom furniture and that our in-store team supported you throughout. It’s great to know communication met expectations and delivery to your 2nd floor flat went smoothly. Enjoy your new furniture!
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Good experience
The delivery men were fast and efficient. They brought in the two sofas, positioned them where I wanted then removed all the packaging and took it away with them. The sofas themselves are sturdy, well built and the material is of good quality. The accent cushions didn’t remain fluffy for long and have flattened but they are in constant use.
July 28, 2025
Reply from Sterling Home - Glasgow
Hi Marianne,
Thank you for your kind feedback.
We’re delighted to hear that our delivery team provided a fast and efficient service, ensuring everything was set up perfectly and leaving your home tidy.
It’s also wonderful to know you’re pleased with the quality and build of your sofas. We appreciate your comments regarding the accent cushions—these can soften with regular use, these should plump up but if you have any concerns please contact our Customer Service Department..
Thank you again for choosing Sterling Home Glasgow, and we hope you continue to enjoy your sofas.
Kind Regards
The Sterling Home Team
I bought the perfect mattress for me
I bought the perfect mattress for me. I was given great advice from Karen who helped me choose my mattress and she gave me lots of time to make my purchasing decision. I bought during the sale so got a good deal and was able to get interest free credit for a year making it more affordable.
May 24, 2026
Reply from Sterling Home - Glasgow
Hi Andrea,
Thank you for your kind feedback!
We’re delighted to hear you found the perfect mattress and that Karen was able to support you with such helpful advice and give you the time you needed to decide. It’s great to know you were also able to take advantage of our sale and interest-free credit.
We’ll be sure to pass your lovely comments on to Karen—she’ll be thrilled to hear them. Wishing you many comfortable nights ahead!
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
The service salesmen were very good any…
The service salesmen were very good any questions I asked they could answer.
May 23, 2026
Reply from Sterling Home - Glasgow
Hi Sandra,
Thank you for your kind feedback.
We’re delighted to hear our sales team were able to answer all your questions and provide such a positive experience. We’ll be sure to pass your comments on to them—they’ll be really pleased to know they made a difference.
Thank you for choosing Sterling Home Glasgow and we hope to see you again soon.
Kind Regards
The Sterling Home Team
I didn’t get the bed I ordered although…
I didn’t get the bed I ordered although shop say I did. When I questioned it I was told I had to “bed it in”. I’ve never heard anything like this in my time of buying a mattress. Wouldn’t change it as it was unwrapped(not by me) as a health issue. Left with an £800 mattress that does not met my requirements. Won’t be using Sterling ever again.
April 22, 2026
Reply from Sterling Home - Glasgow
Good Morning,
Thank you for your feedback.
Please be assured that your feedback has now been escalated, and a member of our Customer Support team will be in contact with you by the end of this week.
Kind Regards
The Sterling Home Team
The man that we ordered the sofa and…
The man that we ordered the sofa and chair from did not pressure us at all and just left us to look and view the samples, which was great and then we approached him to order the furniture. The man was great and it was a pleasure to shop there.
May 2, 2026
Reply from Sterling Home - Glasgow
Hi Sarah,
Thank you for your kind feedback.
We’re delighted to hear you had such a relaxed and enjoyable shopping experience, and that our colleague Jamie, gave you the space to browse comfortably. It’s great to know they made such a positive impression— we’ll be sure to pass on your comments. We hope you love your new furniture!
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Carpet and Customer Service
I recently ordered a carpet from Sterling. The customer service from Lauren was great, she was so friendly and has a wealth of knowledge on carpets - I asked lots of questions and really appreciated her knowledge and advice. Carpet fitters were great - I had to have a join and you can't even see it, so great job done. Really pleased with my new carpet and customer service from Sterling :-)
May 18, 2026
Unprompted review
Reply from Sterling Home - Glasgow
Hi Fiona
Thank you so much for your fantastic review!
We’re delighted to hear how pleased you are with your new carpet and the overall service you received. Lauren will be especially thrilled to know her knowledge and friendly approach made such a positive difference to your experience, we’ll be sure to pass on your kind words.
It’s also great to hear that the fitting team did such an excellent job, especially with the join, attention to detail like that really matters to us.
Thank you again for choosing Sterling and for taking the time to share your feedback. We hope you enjoy your new carpet for many years to come!
Kind Regards
The Sterling Home Team
Love the service
May 26, 2026
Unprompted review
Reply from Sterling Home - Glasgow
Hi Ola
Thank you so much for your kind words!
You are very welcome, please come back soon
Kind Regards
The Sterling Home Team
Called at Glasgow store
Called at Glasgow store, was met by Sam Sinnamon who who went out of his way to help me on my request, even for a little order, made to feel very comfortable by his actions and knowledge, he is a great credit to the company.
May 17, 2026
Unprompted review
Reply from Sterling Home - Glasgow
Thank you for taking the time to share your feedback.
We’re delighted to hear about your experience in our Sterling Home Glasgow and that Sam provided such excellent service. It’s great to know he made you feel comfortable and went above and beyond to assist, regardless of the size of your order.
We’ll be sure to pass your kind comments on to Sam – he will be pleased to hear them.
Kind Regards
The Sterling Home Team
Recently bought a new suite etc
Recently bought a new suite, tables, lights, picture etc. The staff, Jamie and Billy were very helpful. Our new picture got damaged and the store replaced it which was very much appreciated.
Would recommend using this Sterling store.
May 1, 2026
Reply from Sterling Home - Glasgow
Hi Ian,
Thank you for your lovely feedback.
We’re delighted to hear you’re enjoying your new purchases and that Jamie and Billy provided such helpful service. We’re also pleased we could quickly resolve the issue with your picture for you.
Your recommendation means a great deal to us—thank you for shopping with Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Staff very nice and helpful,however I…
Staff very nice and helpful,however I have asked on 2 separate occasions for a material sample of my ordered suite,once on the day of ordering and again 4 weeks later. I also used the search ordering direct service from Ercol and have still not received a sample. Overall I have made 3 requests 2 via Sterling's and one direct to Ercol.
I would like a sample of material to enable me to continue shopping for matching accessories.
April 1, 2026
Reply from Sterling Home - Glasgow
Hi Ms McCulloch,
Thank you for your feedback.
We’re very pleased to hear that you found our team friendly and helpful, however we’re sorry for the frustration caused by the delay in receiving your fabric sample.
We completely understand how important this is, to match your accessories. We’ll ensure this is followed up promptly with Marion, so the correct material sample can be provided as soon as possible.
Thank you for bringing this to our attention and for your patience.
Kind regards
The Sterling Home Team
Really helpful staff
Really helpful staff, excellent customer service, held the item till we were able to collect
April 24, 2026
Reply from Sterling Home - Glasgow
Hi Oliver,
Thank you for your lovely feedback.
We’re delighted to hear that our team was helpful and provided excellent customer service, and that we could accommodate holding your item until collection. We really appreciate you taking the time to share your experience.
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
We purchased our sofas at your…
We purchased our sofas at your Tollcross branch. Sam who served us was friendly, helpful and efficient.
March 29, 2026
Reply from Sterling Home - Glasgow
Hi Hazel
Thank you for taking the time to share your experience.
We’re delighted to hear that you were pleased with your visit to our Tollcross branch and that Sam provided friendly, helpful, and efficient service. We’ll be sure to pass on your kind words to him.
Enjoy your new sofas, and we hope to welcome you back again soon!
Kind Regards
The Sterling Home Team
Staff very pleasant / friendly & helpful
February 17, 2026
Reply from Sterling Home - Glasgow
Hi Michelle,
Thank you so much for taking the time to share your feedback with us.
We’re delighted to hear that you found our staff pleasant, friendly, and helpful. Our team works hard to provide a positive experience for every customer, and it’s wonderful to know this came through.
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Mary was amazing
Mary was amazing so helpful and knowledgeable. She made the experience for my friend and I really enjoyable.
March 25, 2026
Unprompted review
Reply from Sterling Home - Glasgow
Hi Irene
Thank you so much for your lovely feedback!
We’re delighted to hear that Mary made your visit enjoyable and that you and your friend felt so well supported. We’ll be sure to pass your kind words on to her, they will mean a lot.
We hope to welcome you both back again soon!
Kind Regards
The Sterling Home Team
Reply from Sterling Home - Glasgow
Hi Elizabeth,
Thank you so much for your feedback.
We are really pleased to hear that you felt supported without any pressure, and that Frank was so helpful with his product knowledge.
It’s always our aim to make the experience as comfortable and informative as possible.
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
No hard sell at ease given plenty of…
No hard sell at ease given plenty of time to get just right with sales person Frank tully .most helpful and all the team
February 24, 2026
Reply from Sterling Home - Glasgow
Hi Irene
Thank you so much for your lovely feedback!
We’re delighted to hear that you felt no pressure and had plenty of time to make the right choice. Frank Tully and the rest of our team will be thrilled to know they were able to make your experience a positive one.
If there’s anything more we can do for you, please don’t hesitate to get in touch. We’re always here to help and thank you for choosing us!
Kind Regards
The Sterling Home Team
Friendly and helpful staff
January 19, 2026
Reply from Sterling Home - Glasgow
Hi Colin
Thank you so much for your lovely feedback.
We’re delighted to hear that you found our staff friendly and helpful during your visit. Providing a positive experience for our customers is really important to us, so it’s wonderful to know we got it right for you.
We truly appreciate you taking the time to leave a review, and we hope to welcome you back again soon!
Kind regards
The Sterling Home Team
Poor aftercare
Vinyl flooring was damaged during delivery, all in all the whole experience and aftercare was poor. Spoke a good game but nothing done at the end of the day, this is after we spent just under £5000 on furniture.
January 18, 2026
Reply from Sterling Home - Glasgow
Hi Steph
Thank you for taking the time to share your feedback, and I’m truly sorry to hear about the issues you've experienced.
Damaged vinyl flooring on delivery and poor aftercare are absolutely not the level of service we aim to provide, especially after such a significant purchase.
We completely understand how frustrating this must have been, and we would really appreciate the opportunity to put this right for you. If you could get in touch with our customer care team with your order details, we’ll make sure this is reviewed as a priority so we can work toward a suitable resolution.
Thank you again for bringing this to our attention. Your feedback helps us to improve where it is needed most.
Kind Regards
The Sterling Home Team
Fiona at the store in Glasgow gave us a…
Fiona at the store in Glasgow gave us a quote. She was very knowledgeable of the different sofas and coverings. She also found out that delivery to us would be fine as it’s usually a problem. She was very polite and we had a laugh.
February 23, 2026
Unprompted review
Reply from Sterling Home - Glasgow
Hi Charles
Thank you so much for taking the time to share your lovely feedback.
We're delighted to hear that Fiona made your visit such a positive experience. She takes great pride in helping customers find the right sofa and making the process enjoyable, so she will be thrilled to hear your kind words.
It’s great that she was able to guide you through the different options, answer all your questions, and confirm that delivery wouldn’t be an issue. We’re also glad you had a good laugh together, choosing furniture should be enjoyable!
If there’s anything more we can do to help, please don’t hesitate to get in touch.
Thanks again for choosing us!
The Sterling Home Team
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