Sterling Home - Uddingston Reviews 

361
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TrustScore 4.5 out of 5

4.5

Rannoch Road, Birkenshaw Trading Estate, G71 5PR Uddingston, Scotland, GB

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Rated 5 out of 5 stars

From start to finish I was very impressed with SterlingThe sales men gave me good advice about my purchase and were not pushy I had an issue with my chair and within 24 hours someone was out to look... See more

Company replied

Rated 5 out of 5 stars

We were looking for a new rug for our living room there was a good selection of sizes and designs, Scott was very polite helpful without being pushy, it was nice to see young person with the above qua... See more

Company replied

Rated 5 out of 5 stars

Our experience with Sterling was very informative, especially from David on our purchase of a leather suite, and then he passed us onto Sharon whom he informed us was great at her job. After choosin... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Betsy Dunnachie. Went out of her way to help and answered all our questions about our purchase. Showed how our sofa looked in different colours, measurements of differe... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Flooring Store
  5. Home Goods Store
  6. Living Room Furniture Store
  7. Mattress Store

Written by the company

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Contact info

  • Rannoch Road, Birkenshaw Trading Estate, G71 5PR, Uddingston, Scotland, United Kingdom

  • 01698 811555

4.5

Excellent

TrustScore 4.5 out of 5

361 reviews

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4.5

All reviews

(361)

1,164 reviews in the last 12 months

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Rated 5 out of 5 stars

Got exactly what we ordered

Got exactly what we ordered, on time very friendly delivery team

November 21, 2024
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Reply from Sterling Home - Uddingston

Thank you, John! We're happy to hear you received exactly what you ordered on time. We’ll pass your kind words on to our delivery team. Enjoy your purchase! 😊

Rated 5 out of 5 stars

New suite

Beautiful high quality suite
Fantastic service and delivered on time
Delivered and built by excellent efficient guys.

October 25, 2024
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Reply from Sterling Home - Uddingston

Thank you, Lorraine! We’re so pleased you’re enjoying your suite and that our delivery team provided excellent service. We appreciate your kind feedback. 💛

Rated 5 out of 5 stars

Everything was as we were told

Everything was as we were told. Couldn’t fault the whole experience.

November 8, 2024
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Reply from Sterling Home - Uddingston

Hi Grace, thank you for your kind words! We’re glad your experience was smooth from start to finish. Your satisfaction means everything to us! 🌟

Rated 5 out of 5 stars

First class

The experience, on behalf of my mum mrs Murdoch, was first class from start to finish
The young man who sold me the suite was friendly professional and respectful
The girl who called re payment was very pleasant
I received email updates throughout the process
The boys who delivered and set up the suite were very nice and obliging
Would definitely recommend the company

November 22, 2024
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Reply from Sterling Home - Uddingston

Hi Audrey, thank you for your glowing review! We’re thrilled your experience was first-class from start to finish. Your recommendation means the world to us. 💛

Rated 5 out of 5 stars

Great Service from buying to delivery

Fantastic experience in showroom from start to finish

Delivery fantastic

October 15, 2024
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Reply from Sterling Home - Uddingston

Hi Mark, thank you for your wonderful feedback! We’re so pleased to hear your experience was fantastic from start to finish. Enjoy your new furniture! 💛

Rated 5 out of 5 stars

No high pressure sales

No high pressure sales. Good communication. Pleasant staff including delivery staff.

March 30, 2024
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Reply from Sterling Home - Uddingston

Hi Isobel, thank you for your kind words! We’re glad you experienced excellent communication and pleasant service from our staff. Your satisfaction is our top priority. 😊

Rated 5 out of 5 stars

I dont know why you are asking this

I dont know why you are asking this. I purchased the suite last February and it was delivered in August. A long wait.

February 24, 2024
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Reply from Sterling Home - Uddingston

Hi Mannie, we apologise for the wait you experienced earlier this year. Your feedback is invaluable, and we hope you’re happy with your suite now that it has arrived. 😊


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from buying product to it being delivered.
Our salesman gave us plenty time to decide, explained everything about the leather care plan and also made sure all products arrived at the same time as one item was already in stock but the other had a 15-17 week wait.

August 18, 2024
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Reply from Sterling Home - Uddingston

Hi Diane, thank you for your glowing review! We’re delighted to hear that our team kept everything seamless and timely for your delivery. Your satisfaction means the world to us! 💛

Rated 2 out of 5 stars

Never again

6th November-29th November to complete kitchen floor. Complete and utter circus.

November 6, 2024
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Reply from Sterling Home - Uddingston

Hi there, we’re sorry to hear about the issues with your kitchen floor installation. Your experience is important to us, and we’d love to discuss this further to ensure improvements are made. Please reach out to us directly. 🌟

Rated 5 out of 5 stars

Excellent service.

Excellent service.

September 16, 2024
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Reply from Sterling Home - Uddingston

Thank you for your feedback! We’re so pleased to hear you experienced excellent service. Your satisfaction is our priority! 💛

Rated 5 out of 5 stars

Quality

We purchased our last suite from Sterling and, due to it great quality we had no hesitation in buying again. I am delighted to say that the service from Sterling for our recent purchase was excellent, as is the quality of our new suite. We had to wait a bit longer than normal for our suite and there are obviously LOTS cheaper products available faster on the market but you get what you pay for from Sterling, flawless quality and service at an affordable price.

November 4, 2024
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Reply from Sterling Home - Uddingston

Hi Jim, thank you for your thoughtful review! We’re thrilled to hear you’re delighted with the quality of your suite and the service you received. Your loyalty means the world to us! 😊

Rated 5 out of 5 stars

The salesman was very knowledgeable and…

The salesman was very knowledgeable and courteous, and never tried to encourage us to make a decision hastily, ie, this price may increase after this weekend etc... I've heard it all before, but not in this case. Well done.

September 1, 2024
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Reply from Sterling Home - Uddingston

Hi Mr Forsyth, thank you for your feedback! We’re so pleased you appreciated our salesperson’s knowledge and lack of pressure to decide. Your satisfaction is important to us! 🌟

Rated 4 out of 5 stars

Flooring installation

Whilst a bit expensive in comparison to others, I am very happy with my flooring and in particular the fitters who completed this fitting to kitchen and hall. Would recommend defo.

November 12, 2024
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Reply from Sterling Home - Uddingston

Hi Margaret, thank you for your thoughtful review! We’re delighted to hear you’re happy with your new flooring and the excellent work by our fitters. Your recommendation means a lot to us! 😊

Rated 4 out of 5 stars

My great three x two suite rip off

My threextwo suite is just lovely bit pricey for supposedly in a sale wife loves it otherwise left to me I would have gone elsewhere

December 3, 2024
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Reply from Sterling Home - Uddingston

Hi Brenda, thank you for your review! We’re glad to hear you love your new suite and appreciate your feedback on pricing. Your satisfaction is important to us. 😊

Rated 5 out of 5 stars

Happy with my new suite

Happy with my new suite. It tool a few days to get used to the change in style and colour. Had to buy new accessories to suit. The young man Declan was very helpful. A credit to your store.

November 22, 2024
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Reply from Sterling Home - Uddingston

Hi James, thank you for your kind words! We’re so pleased Declan provided excellent assistance and helped you find the perfect suite. Enjoy your new furniture! 🌟

Rated 5 out of 5 stars

Perfect from start to finish

Perfect from start to finish

November 27, 2024
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Reply from Sterling Home - Uddingston

Hi Gerry, thank you for your kind feedback! We’re so pleased everything was perfect from start to finish. Enjoy your new furniture! 😊

Rated 5 out of 5 stars

Amazing help from the sales guy and the…

Amazing help from the sales guy and the quality is great defo will shop in store again

September 28, 2024
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Reply from Sterling Home - Uddingston

Hi Linda, thank you for your kind words! We’re so pleased you had a great experience and loved the quality of your purchase. We look forward to seeing you again soon! 😊

Rated 5 out of 5 stars

Another happy purchase

We purchased a display suite at a very reduced price which was amazing value. We also purchased matching dining furniture from another sterling store and were able to have them delivered together saving on delivery costs. Both we love. We have purchased many items before and always been happy with service and quality. This was the same.

September 11, 2024
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Reply from Sterling Home - Uddingston

Hi Colin, thank you for your lovely feedback! We’re delighted you found amazing value and appreciated the option to combine deliveries. Enjoy your new suite and dining furniture! 💛

Rated 1 out of 5 stars

I have t yet received my dining table-…

I have had two deliveries. Carpets and dining furniture. Sales teams in Uddingston stores were excellent, they knew their products and gave good advice.
Waiting for dinning suite to be delivered today.
Carpets were fitted but the fitters didn’t turn up when they were supposed to to, I had to constantly phone Customer Services at Uddingston who were not that helpful. Carpet fitters were not the best.

October 28, 2024
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Reply from Sterling Home - Uddingston

Dear Maureen

We are so sorry to hear your comments regarding your recent purchases.

We will have our Customer Service Team look into this for you so we can see what has gone wrong and how we can help.

Kind Regards
Customer Support Team

Rated 5 out of 5 stars

Excellent

Excellent service in store, delivery and quality of product

December 12, 2024
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Reply from Sterling Home - Uddingston

Hi there, thank you for your glowing feedback! We’re so pleased to hear you’re happy with our service, delivery, and the quality of your purchase. Your satisfaction means a lot to us! 😊

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