Not great. Carpet fitting rescheduled- not met Called 4 hours later onthe day of fitting only to be offered sincere apologies etc Then told of factory issues/delivery/hiccups in the warehouse etc... See more
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Location
Switch locationRannoch Road, Birkenshaw Trading Estate, G71 5PR Uddingston, Scotland, GB
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See what reviewers are saying
Quality of staff and furnishing on display. Layout of shop was ideal for browsing and we were not being pressured by staff. However, when we did require help the staff, Richie and Richard were extrem... See more
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Lots of different brand names BUT too similar to other furniture shops so not a first stop perhaps. Nothing for the younger ones setting up. V.limited in style - dated. More people in cafe than act... See more
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Our experience with Sterling was very informative, especially from David on our purchase of a leather suite, and then he passed us onto Sharon whom he informed us was great at her job. After choosin... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
Rannoch Road, Birkenshaw Trading Estate, G71 5PR, Uddingston, Scotland, United Kingdom
- 01698 811555
4.5
Excellent
343 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Lush new sofa
Found the exact sofa I wanted (wasn't even looking for) within 2 mins of stepping inside the store. Staff were great and got an absolute bargain on the sofa which was too good to pass up. Speedy delivery. Would definitely shop in store again.
November 30, 2024
Reply from Sterling Home - Uddingston
Hi Denise
Thank you for leaving this lovely review. How wonderful to find exactly what you wanted when not looking!
We are delighted to hear that our colleagues were helpful and informative and ofcourse, it is even better when you get a bargain!
Thank you for choosing Sterling Home !
Kind Regards,
Customer Support Team
Professional and friendly staff
Professional and friendly staff. Listened to me and helped me in my choice. Explained the various options, style, colour, delivery, payment. Took time with me. Sofa was delivered with care and attention by really helpful crew and unpacked and placed in situ. All the packaging was cleared up and taken away. All in less than 10 minutes. Big thanks to all the team at S
terling
November 13, 2024
Reply from Sterling Home - Uddingston
Hi James ,
Thank you for taking the time to leave your lovely review, it's really appreciated.
We are delighted to hear that our in store colleagues along with our delivery teams were patient and careful and helped provide a positive shopping experience.
Thank you for choosing Sterling Home !
Kind Regards,
Customer Support Team
Nice man who served us
Everything ran smoothly. Came in time, before Christmas, as predicted. Delivery was excellent too.
September 22, 2024
Reply from Sterling Home - Uddingston
Hi Alison,
Thank you taking the time to share your experience.
Customers are our priority so it is wonderful to hear your furniture arrived in time for Christmas and the delivery team along with our in store colleagues helped provide an overall excellent service .
Thank you for choosing Sterling Home !
Kind Regards,
Customer Support Team
Sofa came in time for Christmas which…
Sofa came in time for Christmas which was great also the delivery men were really great they took a great deal of time to get my sofas into the house which I was very happy. The people in your store were excellent and they took care of my wishes
Thanks
December 13, 2024
Reply from Sterling Home - Uddingston
Hi Liz,
Thank you so much for sharing your positive experience, it is greatly appreciated.
We are delighted to know that your sofa was delivered in time for Christmas and our delivery team along with our in store team provided an excellent level of service.
Your kind words mean the world to us and we hope to welcome you back again soon.
Kind Regards,
Customer Support Team
I visited the Uddingston store and was…
I visited the Uddingston store and was very disappointed with the offering.Very expensive as well
November 24, 2024
Unprompted review
Reply from Sterling Home - Uddingston
Hi Ryan ,
Thank you for your valued feedback, it is greatly appreciated.
We are disappointed to read your comments further to your recent visit to our Uddingston Store.
Sterling Home work hard to offer our customers a wide choice of furniture at various price points and we are sorry that you were disappointed and were unable to find anything that was suitable for you.
We do hope to have the opportunity to welcome you back in Store again in the future.
Kind Regards,
Customer Support Team
We saw what we liked ordered and paid…
We saw what we liked ordered and paid for and delivery was earlier than quoted
November 22, 2024
Reply from Sterling Home - Uddingston
Hi Jan,
Thank you for taking the time to leave a review, it is greatly appreciated.
It's great to hear that your furniture was delivered earlier than quoted and you enjoyed a positive experience.!
We hope to welcome you back again in the future !
Kind Regards,
Customer Support Team
Reply from Sterling Home - Uddingston
Hi Scott,
Thank you for your kind words.
We are delighted to hear our colleagues were friendly and your order arrived within the timescales quoted.
We hope you love your new sofa and look forward to seeing you again !
Kind Regards,
Customer Support Team
Arrived on time delivery men were tidy…
Arrived on time delivery men were tidy and efficient
December 4, 2024
Reply from Sterling Home - Uddingston
Hi William,
Thank you for your lovely feedback !
We are happy to hear that our delivery team delivered a fantastic service and we look hope to welcome you back again soon.
Kind Regards,
Customer Support Team
Excellent team of 3 carpet fitters
Excellent team of 3 carpet fitters. They were able to move heavy furniture and set our minds at rest during a very disruptive time.
Well-stocked shop with plenty of choice of make, colour and quality of carpet.
The finished product looks fantastic.
December 4, 2024
Reply from Sterling Home - Uddingston
Hi Nick.
Thank you so much for your fantastic feedback !!
It is fabulous to hear that our carpet fitters delivered an excellent service and you are delighted with your new carpet. ! We will be sure to pass on your kind words to the fitting team.
Thank you for choosing Sterling Home !
Kind Regards,
Customer Support Team
Hannah was fantastic!
Hannah was fantastic. Excellent customer service. Very friendly and felt like we were buying from her not the store. Personable and passionate about her role. Would definitely buy from Sterling again because of her and the quality of the furniture
November 2, 2024
Reply from Sterling Home - Uddingston
Hi Adele,
Thank you for taking the time to leave your fantastic feedback ,
it is so appreciated !
Customers are at the heart of what we do , and customer service our priority, so it is wonderful to hear you had such a positive experience with Hannah's assistance and we will be sure to let her know. !
Your recommendation means the world to us and we can't wait to welcome you back to the Home of Inspiration soon !
Thank you,
Customer Support Team
The staff were really helpful as we…
The staff were really helpful as we changed our minds and asked for our order to be changed and they did so without any hesitation
Nothing seemed to much for them so a big thanks to Ross the salesman
August 25, 2024
Reply from Sterling Home - Uddingston
Hi Mr Bryce,
Thank you for sharing your experience, it really is great to know that Ross was helpful and attentive at all times.
We will be sure to pass your kind words onto Ross and we hope to welcome you back to Sterling Home soon !!
Kind Regards,
Customer Support Team
Betsy was a knowledgeable sales person…
Betsy was a knowledgeable sales person and let us take our time when deciding on colour.
September 30, 2024
Reply from Sterling Home - Uddingston
Hi Ali,
Thank you for taking the time to leave us a 5 star review !
We are delighted to hear Betsy was efficient and attentive and helped provide a positive experience during your recent furniture purchase at our Uddingston Store.
Thank you for choosing Sterling Home. !
Kind Regards,
Customer Support Team
Great Service
Helpful assistance for the Sterling team, delivered on time and with no hassle.
December 9, 2024
Reply from Sterling Home - Uddingston
Hi Jill,
We're delighted to hear you had a positive experience whilst shopping at Sterling Home!
Your satisfaction means the world to us and we hope to see you again soon.
Kind Regards,
Customer support Team
Great quality and service
Great selection of quality products to choose for within store which made getting new chairs easy
Were delivered before expected date delighted to have in time for Christmas
December 6, 2024
Reply from Sterling Home - Uddingston
Hi Aileen,
Thank you for sharing your positive experience whilst shopping in our Uddingston store.
It is great to hear that your furniture was delivered earlier than expected and you will have in time to enjoy over the Christmas period.!
Have a lovely time and we hope to see you again soon !!
Kind Regards,
Customer Support Team
Reply from Sterling Home - Uddingston
Dear Mrs Campbell
Thank you so much for taking the time to share your experience, it really is fantastic to know that you had a great experience whilst shopping in our Uddingston Store and that you are delighted with your furniture.
Customer satisfaction is our priority and your feedback is invaluable to us. We hope to welcome you back again soon.
May we also take this opportunity to wish you a very Merry Christmas.
Kind Regards,
Customer Support Team
Ordered 26th september....
Ordered 26th september....
NOT received yet...
Was promised before CHRISTMAS...
When enquired. Told there was a slight delay!!!!
It was a settee.
ITS NOW DECEMBER!!!
December 17, 2024
Reply from Sterling Home - Uddingston
Dear Helen
We are so sorry that you have experienced delays with your furniture order. If we have not already done so, please get in touch directly to discuss this further.
Kind Regards
Customer Support Team
I am absolutely delighted with my…
I am absolutely delighted with my purchase. It was exactly what I was looking for. I had to order the benches as they were out of stock initially but I was kept informed throughout of the progress of the delivery.
December 4, 2024
Reply from Sterling Home - Uddingston
Hi Audrey
Thank you for taking the time to tell us how much you love your furniture purchased from our store in Uddingston.
Customer satisfaction is our priority and your feedback is invaluable to us. We hope to welcome you back again soon.
May we also take this opportunity to wish you a very Merry Christmas.
Kind Regards,
Customer Support Team
Highly recommended dealer
Friendly & helpful staff delivering excellent customer service. Quality products at competitive prices. My new suite was delivered on time and l would readily do future business with Sterling - thank you
November 1, 2024
Reply from Sterling Home - Uddingston
Hi David
Thank you so much for taking the time to share your experience, it really is fantastic to know that you had a great experience whilst shopping in our Uddingston store.
Customer satisfaction is our priority and your feedback is invaluable to us. We hope to welcome you back again soon.
May we also take this opportunity to wish you a very Merry Christmas.
Kind Regards,
Customer Support Team
Very helpful and knowledgeable staff
July 19, 2024
Reply from Sterling Home - Uddingston
Hi Walter
Thank you so much for taking the time to share your experience, it really is fantastic to know that you had a great experience whilst shopping in our Uddingston Store.
Customer satisfaction is our priority and your feedback is invaluable to us. We hope to welcome you back again soon.
May we also take this opportunity to wish you a very Merry Christmas.
Kind Regards,
Customer Support Team
Over the moon with my suite came well…
Over the moon with my suite came well protected delivery men were fast efficient and polite no complaints
November 8, 2024
Reply from Sterling Home - Uddingston
Hi Carol
Thank you so much for taking the time to share your experience, it really is fantastic to know that you had a great experience whilst shopping in our Uddingston
Store and also with our delivery team.
Customer satisfaction is our priority and your feedback is invaluable to us. We hope to welcome you back again soon.
May we also take this opportunity to wish you a very Merry Christmas.
Kind Regards,
Customer Support Team
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