Fantastic 5⭐⭐⭐⭐⭐ sold them 1000 swiss franc note they sent emails once received keeping you updated which was great. Received payment via BACS within 2-3 days. Such a great experience no problems wi... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Used Sterling FX to sell left over US$ from a holiday. Great rate, emails recd keeping me advised of receipt of currency & payment to my account. Very fast service, no issues whatsoever. Highly recomm... See more
Company replied
Was quick and easy to order online and easy to collect from Egdeware Road branch. The guy there were fantastic and make sure I was happy with the machine count ( I don't really trust machines")... See more
Company replied
Used MSE to access list of currency firms and Sterling was the best rate + charges combo. Offered to deliver before 1300 next day and I was placing order around 1500. Hand delivery in nicely wrapped,... See more
Company replied
Company details
Written by the company
Sterling FX is a leading fintech helping businesses and individuals manage FX volatility through smarter international payments, hedging, currency insights, and in-store cash exchange, backed by trusted expertise since 1972
Contact info
105 Edgware Road, Marble Arch, W2 2HX, London, United Kingdom
- 0207 723 3000
- info@sterlingfx.co.uk
- sterlingfx.co.uk
4.7
Excellent
3K reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Easy to order and pick up times…
Easy to order and pick up times communicated. Best rate I could find.
September 16, 2025
Unprompted review
Reply from Sterling FX
Dear Mary,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Best US dollars rates, and very efficient
Have now used Sterling fx several times to buy US dollars. They consistently have the best rates, and the delivery service is first rate. The whole process is very easy and very quick with excellent communication,I would recommend and definitely intend too be coming back for more US dollars
September 18, 2025
Unprompted review
Reply from Sterling FX
Dear Barry,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Simply the best
As ever Sterling provided an excellent service. Free next day delivery, the best exchange rate and notes in the denominations I requested. In all everything you need all in one place. I never even look at any other company anymore because of the excellent service that is always provided by Sterling FX.
September 19, 2025
Unprompted review
Reply from Sterling FX
Dear Anthony,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Competitive rates
Competitive rates, easy transaction process, fast delivery
September 24, 2025
Unprompted review
Reply from Sterling FX
Dear Nigel,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Ordered travel money through their…
Ordered travel money through their online portal, and cannot describe how easy it is to complete - money arrived within two days of ordering, was accurate and simple process. Their exchange rate was the best around I could find too. I have used them before for travel money, and will be using them again, thanks Sterling!
September 25, 2025
Unprompted review
Reply from Sterling FX
Dear Adam,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Sterling is very reliable
Sterling is very reliable I have used them many times and never been disappointed and they have very competitive rates
September 11, 2025
Unprompted review
Reply from Sterling FX
Dear Susie,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Great service as usual
Great service as usual. Choice of delivery date, so I can have my money delivered on a day, suitable for me. Best rates around and delivered to your house! What's not to like?
September 18, 2025
Unprompted review
Reply from Sterling FX
Dear Jones,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Good exchange rate
Good exchange rate. Delivered on time. Excellent website.
September 19, 2025
Unprompted review
Reply from Sterling FX
Dear John,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Excellent service as usual
Excellent service as usual. Good exchange rate and money delivered on time. The ability to order smaller currency denominations is one of the reasons I use their service.
September 19, 2025
Unprompted review
Reply from Sterling FX
Dear Adrian,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Excellent service ... as usual
Used MSE to access list of currency firms and Sterling was the best rate + charges combo. Offered to deliver before 1300 next day and I was placing order around 1500. Hand delivery in nicely wrapped, well protected package via Royal Mail was with me by mid morning and with big denomination notes as requested. Have used before and will do so again. Excellent service as usual.
September 19, 2025
Unprompted review
Reply from Sterling FX
Dear Thomas,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Fabulous Service ….
Fabulous Service ….. I have used Sterling FX for several years now and would heartily recommend them for foreign exchange - great rates and first class service
September 8, 2025
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
I used their services for the first…
I used their services for the first time recently and I have nothing but good things to say. Quick and easy to use and the rates can’t be beaten!
September 8, 2025
Unprompted review
Reply from Sterling FX
Dear Carolina,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Processed quickly and efficiently
Processed quickly and efficiently. Received the exchange into my bank the following day after sending. Will use again!
August 28, 2025
Unprompted review
Reply from Sterling FX
Dear Tom,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Would definately use again
This service worked exactly as advertised and saved my over £100 relative to the exchange rate i would have got at the post office (ie Sterling FX paid me approx £761 for 154,000 Japanese Yen against approx £640 offered by the post office. The postage & insurance to £800 cost about £12 and the £'s were credited to my account same day Sterling received them.
August 20, 2025
Unprompted review
Reply from Sterling FX
Dear Steve,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Customer Service was prompt and kind
Customer Service was prompt and kind. Great exchange rates too.
August 23, 2025
Unprompted review
Reply from Sterling FX
Dear Aussy,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Excellent service and fast
First time I used them and found the service to be excellent, I got slightly better rate then from another mail order service I used in the past . Also I emailed them asking for the currency in smaller denominations and they listen . I ordered my currency on 21/8/25 and got it on 23/8/25 without paying extra for express delivery. Very happy with transaction and will definitely be using it again.
August 23, 2025
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Reply from Sterling FX
Dear Martin,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
It was very easy to order currency…
It was very easy to order currency online. On collection the representative was very courteous and helpful. I will definitely use Sterling FX for my next trip.
August 18, 2025
Unprompted review
Reply from Sterling FX
Dear Maureen,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
AUD international payment
Used Sterling FX recently for a large AUD transaction since I have used them many times for travel currency. The exchange rate was great and having not moved money abroad I was a bit nervous with the process. Unlike using an app, it was reassuring to be able to call the company to get my queries answered. The transfer of the money was prompt. Overall a great experience.
June 10, 2025
Unprompted review
Reply from Sterling FX
Dear Katrina,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
Absolutely brilliant
Absolutely brilliant! Super fast delivery, I ordered on the night & by the next day when they opened, I had an email saying they've despatched our currency. Do not hesitate to buy off this company. Thank you so much! Will definitely buy again A********
August 1, 2025
Unprompted review
Reply from Sterling FX
Dear Donna,
Thank you for leaving a positive review.
We are pleased to hear that you had a positive experience using our currency exchange service and truly appreciate your kind feedback.
Many thanks,
Sterling FX
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