Sterling & Wilde Reviews 

374
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Most importantly I ordered an 18 inch chain and it arrived in a lovely box surrounded by white tissue and a lovely stamp holding the tissue paper in place. When I called Sterling and Wilde, to ex... See more

Rated 5 out of 5 stars

I contacted Sterling & Wilde prior to placing my order to ask for an extended returns window as I was giving a necklace as a gift while on holiday. They were super accommodating and agreed to extend t... See more

Rated 5 out of 5 stars

From start to finish the service from Sterling & Wilde was brilliant. There was a technical hitch with where the product could be delivered but David sorted it out seamlessly and the earrings arrived... See more

Rated 5 out of 5 stars

I bought a 24inch 3.3mm 925 silver faceted belcher chain and safe to say the quality of this product amazes me, it came so beautifully packaged and even with a hand written and signed note from Dav... See more

Company details

  1. Jewelry Store

Written by the company

August 2025: Our small jewellery business no longer collects reviews on Trustpilot due to their recent price increase (the service would cost us over £8,000 per annum inc VAT). Over time, this decision may skew our TP reviews towards the negative - generally most people leaving unprompted reviews here are unhappy/competitors/spam. Please be assured we have many happy customers, and you can read unbiased reviews directly on our website, where we have paired with another legitimate review collator for a reasonable fee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(374)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service and product!

From start to finish the service from Sterling & Wilde was brilliant. There was a technical hitch with where the product could be delivered but David sorted it out seamlessly and the earrings arrived the next day!
I'd highly recommend Sterling & Wilde, and my mum was so pleased with her earrings.

April 30, 2024
Rated 1 out of 5 stars

Late delivery

Late delivery

April 25, 2024
Sterling & Wilde logo

Reply from Sterling & Wilde

Crikey Jim, you're a hard man to please!

You ordered at 09.54 on Thurs 25th April and Royal Mail delivered at 09.55 on Fri 26th April.

Your 2 pairs of (discounted) earrings, beautifully packaged, took 24 hours and 1 minute to reach you, despite the delivery timescale when you checked out being 3-4 days.

We think that's pretty awesome :)

Rated 5 out of 5 stars

Sterling & Wilde restored my faith in…

Sterling & Wilde restored my faith in customer service and quality products.
I bought my son a chain for his 21st, fast delivery beautifully packaged. Had an issue and the service was impecable. Thank you David and the team.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Gorgeous chain, very good value. Quick delivery with a hand written thank you note - Lovely touch

March 15, 2024
Rated 5 out of 5 stars

Highly recommended

I've bought 4 Spiga chains and a cross from this company, some for myself others for gifts. I wouldn't go anywhere else. Lovely silver and solid.
Wouldn't buy silver from anywhere else. Highly recommended!

March 12, 2024
Rated 5 out of 5 stars

Received with many thanks

Received with many thanks. I bought these earrings as a present and I know the recipient will be pleased with them. They are very good quality and I am very pleased with purchase.

March 5, 2024
Rated 5 out of 5 stars

Would definitely recommend this business!

Came across this business when searching for a sterling silver wheat chain for my nephew.

I always look at reviews for companies I haven't used before and having seen the ones on Trustpilot I didn't hesitate to place my order.

Customer service, delivery and item all excellent (nephew loved his chain) so I would definitely buy from Sterling & Wilde again!

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Sparkle

Absolutely fantastic service .
Very Professional and polite and the purchase I made is beautiful my son will love it . You never forget your customers having spoken to yourselves about 5 years ago thank you so much .

Miss C Stock

February 27, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look