Stevenson Skip Hire Reviews 

304
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the helpful, friendly, and efficient drivers and staff, highlighting a generally positive service experience. People often found the skip delivery and collection timely, appreciating early arrivals and an easy online booking process. Several consumers also noted competitive and reasonable pricing. However, some customers also noted significant issues with delivery, including skips not arriving on the scheduled day or not being delivered at all, leading to project delays. A few other people also felt there were problems with unexpected additional charges, incorrect online pricing, or orders not being found after payment, alongside reports of poor communication.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Service

Consumers find service to be positive, with many reviewers praising the ease of online booking and the... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the online ordering process easy and... See more

Staff

Customers consistently note positive experiences with staff, particularly praising the delivery drivers for... See more

Price

People report ambiguous experiences with price, with many customers finding the prices to be good,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 4 out of 5 stars

The service was easy to book on line, although making an amendment was not so straightforward and required a phone call. Customer service on the phone was very good and dealt with the amendment qu... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

304 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(304)

133 reviews in the last 12 months

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Rated 5 out of 5 stars

Arrived on time

Arrived on time. The chaps were really kind and polite. Will probably be ordering another skip from them soon!

September 2, 2025
Rated 1 out of 5 stars

Angry customer 😤

After ordering our skip online on a Friday for delivery on Mon 8th Sept after confirmation by email we never received our skip. We called the customer help line which didn't even relate to the company. It took allday in Monday to get answers on when we could have our skip. Tuesday arrived and still no skip by 2pm as promised. Try not to book online with this company . Very stressful and no money back for inconvenience.

September 5, 2025
Rated 1 out of 5 stars

Company taken over. Take payment but don’t deliver skip

Booked a skip for delivery Monday. Paid by card. No skip delivered. Called Monday to check what happened and person said she’d check and call me back. Called Tuesday, phone unanswered apart from music on repeat. No call back, no skip and no refund and it’s Friday. Just for fun they then send me an email asking for a trust pilot review. So here is your review. Don’t touch with a barge pole. The previous reviews online are for Stevenson Hire who have been taken over by a different company. The new company clearly debits cards and don5 deliver skips.

September 5, 2025
Rated 5 out of 5 stars

Great service

Great service, arrived on time. Was a slightly different skip than ordered though it was for the better!! Got one with a door!

August 30, 2025
Rated 1 out of 5 stars

Skip not delivered

Placed order for skip to be delivered Saturday, nothing arrived, phoned Monday to enquire why it had not been dropped off, no confirmed reason, then told it would be Wednesday but the priced had gone up for something I had already paid for. Asked to cancel and they agreed but 5 days to get money back is unacceptable.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Easy skip service

Easy to book the skip and delivered on the day required. Collected within a couple of days of phoning up.

My only tip would be, should you need to fill it, early doors, then order it for the day before. Not an issue for me, but it turned up mid morning.

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Easy service for booking the skip

Easy service for booking the skip. Delivered on the day required and collected in a couple of day's after I called.
My only advice would be, if you're planning on using the skip first thing, order it for the day before. Not a problem for me but just a tip.

August 7, 2025
Rated 5 out of 5 stars

Good service

Friendly staff. Skip was delivered and collected when they said they would. Sensible price compared to other companies

August 10, 2025
Rated 5 out of 5 stars

Fantastic

Fantastic, really friendly staff. Easy to book and the driver was really helpful too. Would definitely recommend using this service.

August 2, 2025
Rated 1 out of 5 stars

Absolutely useless

Ordered a skip, giving over a weeks notice, to be delivered on a Saturday. I waited in all day and it didn't turn up. Tried the so called customer helpline and spent over three quarters of an hour on hold before being cut off. As a direct result of this the builders I had in have had to leave tonnes of rubble piled up in the garden for want of a skip.

August 9, 2025
Unprompted review

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