Stevenson Skip Hire Reviews 

305
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the helpful, friendly, and efficient drivers and staff, highlighting a generally positive service experience. People often found the skip delivery and collection timely, appreciating early arrivals and an easy online booking process. Several consumers also noted competitive and reasonable pricing. However, some customers also noted significant issues with delivery, including skips not arriving on the scheduled day or not being delivered at all, leading to project delays. A few other people also felt there were problems with unexpected additional charges, incorrect online pricing, or orders not being found after payment, alongside reports of poor communication.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Service

Consumers find service to be positive, with many reviewers praising the ease of online booking and the... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the online ordering process easy and... See more

Staff

Customers consistently note positive experiences with staff, particularly praising the delivery drivers for... See more

Price

People report ambiguous experiences with price, with many customers finding the prices to be good,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 4 out of 5 stars

The service was easy to book on line, although making an amendment was not so straightforward and required a phone call. Customer service on the phone was very good and dealt with the amendment qu... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

305 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(305)

134 reviews in the last 12 months

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Rated 5 out of 5 stars

Great price and service

Great price, kept in touch throughout and picked up in a decent time given its a busy time of year. Good service all around. Very pleasant representatives also.

April 24, 2025
Rated 1 out of 5 stars

Ordered a 6 yard skip

Ordered a 6 yard skip, only to be told 2 days later that they didn't any available and won't for the foreseeable future,a bit weird for a skip company.

April 27, 2025
Rated 1 out of 5 stars

Very poor customer care

Used what can only be described as hard sell/ bullying tactics on my sister who clearly has learning disabilities. When she said she would need to speak to her mum for advice the sales assistant became aggressive & pushy to the extent my sister felt backed in to a corner & parted with £250 which she cannot afford. When we got back in touch to discuss this we were told this a sales environment and this is how we operate. This does not match the great service they advertise on their website!! Very disappointed

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Trades people beware

Trades people be aware they do not deliver when they have agreed, when you phone them they keep telling you someone will call you back and they never do.
Had to start proceedings through my bank to recover the money.

Please please stay away!!!

April 23, 2025
Unprompted review
Rated 4 out of 5 stars

4yd skip hire …

In comparison to most other skip hire companies this was the cheaper alternative with a longer hire as some were for keeps at 7 days but over £300 pounds, so for 2 weeks cost £216.47 for a 4yd skip in my postal area of IP14 was good personally.
There were some teething problem, where I booked for a delivery on a Tuesday but no skip were available so was to arrive on Friday but had to decline delivery from Kent skip company which was the other broker as the skip was your typical dump size skip. Waited a further 3 days & was able to fill the skip within 2hrs unaware it would take as quick as that for the load I had. Rang the company up to arrange pick up which was collected Wednesday- So in all yes cheaper skip but expensive for the time I had it.
Definitely think next time I'd do my research to ensure time / cost effective however it did the job I needed so cannot complain to much.

April 5, 2025

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