I called customer service center this morning, explaining what was going wrong with my robot mower. The girl took care of my problems and promised to be back as soon as possible. After having been hel... See more
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Easy to order and fast shipping, The pruning saw is lightweight but really effective and reduces the effort required to cut through branches. It locks open and locks shut for safety. Better quality a... See more
Company replied
I’ve tried to edit previous review with no joy. Anyway, stiga responded with the usual banalities, pretending that they really care and are soooo sorry they failed miserably. As a result i sent them w... See more
It started without any problems. The first time I did it for 25-30 minutes at half power, then a break for 30 minutes, and again in the same mode, and then a third time. The motor gets very hot, but c... See more
Company details
About STIGA
Written by the company
STIGA is a leader in designing and making a wide range of powered garden equipment, distributed across Europe and beyond. Everything we create is taking inspiration from nature and bringing engineering innovation to the world of gardening. We are green-fingered engineers, with the hearts of gardeners.
We believe that collaboration and feedback are the key to continuous improvement and value creation, for you and us.
Tips & tricks from our lawn and garden experts
All our services for you
White Glove
Order online or in-store and have your products delivered to your door, ready to use.
Click and collect
Buy online and choose your preferred pick-up location.
Free shipping over €100
Free returns within 14 days
Klarna
Pay in instalments easily, flexibly and securely.
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Contact info
STIGA S.p.A, Via del Lavoro, 31033, Castelfranco Veneto (TV), Italy
- +39 0423 450111
- international@support.stiga.com
- stiga.com
3.8
Great
6K reviews
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Well established local supplier with…
Well established local supplier with good reputation.
December 21, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Mountfield mower and Stiga brush cutter
The mower and brush cutter purchased seem to be really well built and of good quality materials.
Not had a chance to use them yet but feel sure all will be good.
December 18, 2025
Reply from STIGA
Thank you for the great feedback! We’re really pleased to hear you’re impressed with the build quality and materials. We’re confident they’ll perform just as well once you put them to use — enjoy!
Extremely helpfull and friendly staff
November 23, 2025
Reply from STIGA
Thank you for your kind words! We’re really pleased to hear you found our team helpful and friendly. We appreciate your feedback.
Great value for money mower
Great value for money mower
Does just what I want
Very good turning circle and cuts very well and uses little fuel
December 16, 2025
Reply from STIGA
Thank you for your great feedback. We’re pleased to hear that you find the mower excellent value for money and that it delivers the performance you were looking for. Thank you for choosing our product!
buy stihl or husqvarna!
I bought a pole saw/hedge trimmer with large battery. Always previously used stihl/Husqvarna petrol products. Having not much use,the chainsaw head packed up just out of warranty.I bought another head. Chains keep flicking off both heads when cutting small branches.The new head has now packed up along with the hedge cutter after probably only 20 hours use.I keep battery indoors and charge occasionally.It shows full charge.
I really cant recommend this manufacturer or the local dealer. Will be buying stihl/hisqvarna in future
Update 17/12/25 Stiga have responded and I have been back to dealer who was very helpful.I'm not yet convinced about the equipment quality. I have mailed Stiga customer services/call centre
December 16, 2025
Unprompted review
Reply from STIGA
Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you’ve encountered with the pole saw and hedge trimmer, as this is certainly not the level of performance or reliability we aim to deliver. Battery storage and charging practices you described are correct, and we regret that the product did not meet your expectations. We would appreciate the opportunity to investigate this further. Please contact our customer service team, quoting your purchase details, so we can review the situation and assist you accordingly.
First class experience
First class experience. Minor damage issues following transit /delivery resolved very rapidly. Excellent customer service.
December 16, 2025
Reply from STIGA
Thank you for your kind feedback. We’re delighted to hear that you had a first-class experience with our product. While we regret the minor transit-related damage, we’re pleased it was resolved quickly and to your satisfaction. Providing high-quality products backed by excellent customer service is always our priority.
Really too early to comment.
Really too early to comment reason being, there was no grass to cut, all brown due to dry weather.
New growing season hopefully next year can make a more accurate assessment.
Regards
Geoff Chivers
December 16, 2025
Reply from STIGA
Thank you for the your review. We’re confident that during the next season, under normal conditions, your Stiga tractor will deliver visible results and allow for a more accurate evaluation.
I would recommend buying direct
I was very pleased to be able to buy directly from Stiga. The website was easy to navigate and the pruning saw arrived super quick and well protected.
November 30, 2025
Reply from STIGA
Thank you so much for your wonderful feedback! We’re so happy you enjoyed shopping with STIGA and that your pruning saw arrived quickly and safely. We hope you have a fantastic time using it!
The directional change lever did not…
The directional change lever did not correspond with the mechanism, so instead of reversing, the machine went forward and drove over the obstruction I was trying to miss. This caused the cutters to fail. Repaired under warranty but the first time I used it, the blade that had been damaged in the first incident, dropped odd. I noticed that there was a notch in the cutting edge of the blade that couldn’t have been caused since the repair, as I hadn’t started to use it. I had it repaired privately.
Also, the button that must be pressed and held to ensure cutting in reverse is ridiculously small. I cannot press it when wearing gloves.
This machine would work well on a large, open lawn, but on a domestic garden, with irregular flowerbeds it is too cumbersome.
December 12, 2025
Reply from STIGA
Thank you for taking the time to share your experience. We’re very sorry for the problems you encountered with your tractor. We understand how frustrating this must have been, and your feedback will be shared with our technical team. Please do not hesitate to contact our Call Center team if you need further assistance.
Great service very helpful
Very helpful on the phone. Advised on the correct machine for our grounds. Delivered exactly when arranged.
December 11, 2025
smart pruning saw
November 24, 2025
Reply from STIGA
Thank you for your great review! We’re delighted to hear that you had an excellent experience using our Stiga website to purchase your lawnmower. We work hard to make our online shopping process clear, smooth, and user-friendly, so it’s wonderful to know it made your purchase easy and enjoyable.
Very impressed with my new 5108w…
Very impressed with my new 5108w ...very powerful and the larger wheels definitely help on our uneven meadow.
November 27, 2025
Reply from STIGA
Thank you for your wonderful feedback! We’re delighted to hear that you’re impressed with your new Tornado tractor. It’s great to know that the power meets your expectations and that the larger wheels make a real difference on your uneven meadow.
We truly appreciate your review and are glad the machine is working well for you!
its perfect
everything was perfect,machine coming very fast and work good.thank u for deal
November 11, 2025
Wobbly rear wheel
Ordering and delivery excellent. Ordered day 1 delivered day2. Well packed. Easy assembly and operation straight forward. My only criticism is one of the rear wheels is wobbly. Seems to be attached ok but I will keep an eye on it having only used it for the first time today. If the issue gets worse I will find out how the after sales service stands up. Apart from this one small issue I am pleased with the purchase.
November 20, 2025
Reply from STIGA
Thank you for your review! We're glad the ordering, delivery, and assembly were smooth. Sorry to hear about the wobbly wheel — if it doesn’t improve, please contact us at callcentre@stiga.com and we’ll be happy to assist. We're pleased to know you're otherwise satisfied with your purchase.
Reply from STIGA
Thank you for your great feedback! We're glad to hear the process was quick and easy and that you’re happy with the quality of the machine. We truly appreciate your recommendation.
It is a great machine does a fantastic…
It is a great machine does a fantastic job. Very pleased with my purchase.
November 1, 2025
Reply from STIGA
Thank you for your positive feedback. We’re very happy to know that the machine is performing well and that you are satisfied with your purchase.
Lack of User Guide.
There was little information about assembly or user guide supplied. OK there is a bar code link but those links don't explain how to use it. In the end I found a You Tube in some foreign language and with a Google translater discovered where to put a plastic key in the starter button but I should not have to do this. I'm guessing someone took out the user guide from my package? If so you could send me one please. I bought early because of an offer but I will not use it until next spring so cannot review it's performance yet.
November 13, 2025
Reply from STIGA
Thank you for your feedback, and we’re very sorry to hear about the difficulty you experienced with the assembly information. A user guide should always be included, so we apologise if it was missing from your package.
We’ve just emailed you the full manual, and we hope it will make the setup process much clearer. If you have any other questions or need further assistance before using the mower in spring, please don’t hesitate to reach out. We’re here to help.
The mower arrived quickly and was well…
The mower arrived quickly and was well packed. It seems sturdy and perfect for my garden.
October 27, 2025
Reply from STIGA
Thank you for your review! We're glad the mower arrived quickly and is a great fit for your garden.
Reply from STIGA
We appreciate your feedback and are glad that our products are easy to use for you.
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