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STIGA Reviews 6,340

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I called customer service center this morning, explaining what was going wrong with my robot mower. The girl took care of my problems and promised to be back as soon as possible. After having been hel... See more

Rated 5 out of 5 stars

Easy to order and fast shipping, The pruning saw is lightweight but really effective and reduces the effort required to cut through branches. It locks open and locks shut for safety. Better quality a... See more

Company replied

Rated 1 out of 5 stars

I’ve tried to edit previous review with no joy. Anyway, stiga responded with the usual banalities, pretending that they really care and are soooo sorry they failed miserably. As a result i sent them w... See more

Rated 5 out of 5 stars

It started without any problems. The first time I did it for 25-30 minutes at half power, then a break for 30 minutes, and again in the same mode, and then a third time. The motor gets very hot, but c... See more

Company details

  1. Garden

About STIGA

Written by the company

STIGA Garden care

STIGA is a leader in designing and making a wide range of powered garden equipment, distributed across Europe and beyond. Everything we create is taking inspiration from nature and bringing engineering innovation to the world of gardening. We are green-fingered engineers, with the hearts of gardeners.

We believe that collaboration and feedback are the key to continuous improvement and value creation, for you and us.

Garden experts

Tips & tricks from our lawn and garden experts

All our services for you

White glove

White Glove

Order online or in-store and have your products delivered to your door, ready to use.

Click and collect

Click and collect

Buy online and choose your preferred pick-up location.

Free shipping over €100

Free shipping over €100

Free returns within 14 days

Free returns within 14 days

Klarna

Klarna

Pay in instalments easily, flexibly and securely.

Subscribe to our newsletter and join our community of gardening, nature and technology lovers that's been growing for 90 years. Plus, keep up to date with the latest technology news and seasonal tricks for your garden!

Social

Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

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Rated 5 out of 5 stars

very good!

everything arrive fast and packaging was perfect

October 29, 2025
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Reply from STIGA

We're happy to hear that your order arrived quickly and the packaging met your expectations. Thank you for your positive feedback!

Rated 5 out of 5 stars

A Very Good Leaf Vaccuum and blower…

I ordered the Leaf Vaccuum and blower on 7th November, and it was delivered on 11th November, which was not bad, but my only gripe is there was no communication from Stiga to say it was been despatched and by which carrier, as promised in my order acknowledgement email, so it took me by surprise when a delivery driver from Clarkes knocked at my door on the 11th, this aside I have tried out the Leaf Vaccum ,/blower and it is brilliant and picked up leaves on my patio and lawn with no effort whatsoever,! I am very pleased with this product.

November 11, 2025
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Reply from STIGA

Thank you so much for your feedback! We're really glad to hear that you’re pleased with your Stiga Leaf Vacuum and Blower and that it’s working so well for you.
We truly appreciate your comment about the lack of dispatch communication — we’re sorry for the inconvenience and will make sure to improve our notifications for future orders.
Thanks again for choosing Stiga

Rated 5 out of 5 stars

Recommend by my son he as had one seven…

Recommend by my son he as had one seven years no problems

November 6, 2025
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Reply from STIGA

Thank you so much for your kind review! We’re glad to hear your son has had such a good experience and that you decided to follow his recommendation

Rated 5 out of 5 stars

Nice light weight but still capable of…

Nice light weight but still capable of tackling long heavy grass. Easy to use and recommended.

November 3, 2025
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Reply from STIGA

We're happy to hear that you found it lightweight and capable for heavy grass! We appreciate you recommending it and thank you for your feedback.

Rated 4 out of 5 stars

A nice looking machine which serves my purpose.

A nice looking machine which, after familiarising myself with the instructions, is fairly easy to operate. One caution. Get used to electric forward motion of the machine before trying to negotiate into a confined space for garaging as it is too easy to hit something.
It is still early days and one thing I have learned is that the manual says it is not to be used for picking up autumnal leaves. I don't understand why as it did a good job. If someone can explain why I would be grateful.

November 4, 2025
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Reply from STIGA

We appreciate your feedback. We're glad you find the machine easy to operate. Thank you for the caution regarding electric motion. If you need any further help, please do call us on 0800 121 6585

Rated 3 out of 5 stars
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Reply from STIGA

We regret that the blowing power did not meet your expectations. The product you have purchased is from the 20v range, if you are looking for something more powerful you could change to our 500 series. Please feel free to contact us if you would like to swap the product and we will do all we can to help.

Rated 4 out of 5 stars

The first impression is good

The first impression is good. The snow blade should have metal inserts to increase its life. We'll see how the machine works after the snow falls.

November 3, 2025
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Reply from STIGA

We appreciate your initial positive impression and feedback regarding the snow blade. We value your suggestion about metal inserts and will consider it for future improvements.

Rated 5 out of 5 stars

Have had the long reach hedge cutter…

Have had the long reach hedge cutter and chain saw for a couple of seasons and have been very impressed with the machine battery life with the 4 amp hour battery is amazing and goes on forever, the switch to start the machine became faulty took it back to where I purchased it at Devon Garden Machinery (brilliant service there) and after reporting the fault to STIGA they offered to replace the whole head unit, amazing service. On the back of that I have just purchased a battery powered strimmer and with the special offer they are sending me a free spare battery. Again brilliant service and products reasonable priced.

October 29, 2025
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Reply from STIGA

We're happy to hear that you've been impressed with our machine's battery life and that you received amazing service. It's great to know that the replacement of the head unit and the free spare battery met your expectations. We appreciate your positive feedback.

Rated 1 out of 5 stars

Ordered a leaf blower/vacuum from…

Ordered a leaf blower/vacuum from Stiga, was told it was on the way. After 7 seven working days I was told it was still the way. Became concerned because no one could find the item when I checked with Clarke transport, Stiga’s delivery company they said they did not have a delivery on their system for my address! I cancelled the item after registering a complaint. I doubt that I will have anyone contact me now.

October 18, 2025
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Reply from STIGA

I’m really sorry to hear about your experience and the trouble you’ve had with your order. That’s certainly not the level of service we aim to provide. Please contact me directly at callcentre@stiga.com
, and I’ll personally do all I can to put this right for you.

Rated 1 out of 5 stars

No delivery of ordered lawn mower.

The company did not deliver my order. On contacting them I was ignored. They took the money and the customer service contact is invalid.

September 29, 2025
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Reply from STIGA

We apologise that your order was not delivered and that you were unable to get through. I am going to email you directly. Please look out for an email from Stiga. We look forward to resolving this with you.

Rated 1 out of 5 stars

Not delivered on time and still waiting

Well outside of the quoted delivery time and still not arrived. Feel like I'm going round in circles chasing it up

October 31, 2025
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Reply from STIGA

We're very sorry your delivery is delayed, and you're having trouble getting updates. I am going to contact you directly to resolve this matter using the details from your order.

Rated 3 out of 5 stars

Not the best.

Delivery: wasn’t given a notification for shipping, or estimated arrival date. One day just got a random call saying an item arrived and needed to be signed. The product must be signed to be delivered because of batteries inside. If I wasn’t in I would’ve had to arrange it all again. Which is not ideal.

Product: STIGA cordless 132e lawnmower.
It was very difficult to set up despite being a small lawnmower. The instructions were very unhelpful, as it is a generic manual for many different different lawnmowers, and they expect you the customer to know which part of the instruction applies to your machine.
After setting up, the grass holder is not very sturdy and can fall very easily. There is no way of using it without the grass box falling apart and grass clippings all over the ground.
Changing the height on the mower is also far from ideal.

It’s a smallish mower that fits into my small KETER storage box, so that’s good. But I wouldn’t have chosen this brand otherwise. The price is okay. Not the cheapest for what it is.

October 31, 2025
Unprompted review
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Reply from STIGA

We appreciate your feedback and are sorry to hear about the delivery and setup difficulties, along with the grass holder issue. We'll review our shipping notification process and the clarity of our lawnmower instructions.

Unfortunately, Trustpilot hasn't provided your details, and we would like to reach out to you to resolve this. I have requested these so a colleague can contact you directly.

Rated 3 out of 5 stars

Mower mows well

Mower mows well. The grass collection box was really difficult to put together with the yellow top not connecting via the lugs easily.

October 30, 2025
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Reply from STIGA

We appreciate your feedback and are glad the mower works well for you. We're sorry you had difficulty assembling the grass collection box. We will review the assembly process.

Please do reach out to us on 0800 121 6585 for more support if needed

Rated 1 out of 5 stars

I have had my robotic mower for 5 weeks…

I have had my robotic mower for 5 weeks now and it has been nothing but trouble the boundary settings are erratic and the mowing days dont always do what is requested.
The mowing pattern changes almost daily and the machine cannot be left unattended which is exactly why I brought the mower.
There are no clear instructions on how to active the mower correctly other than the start up book, and the after sales service is none existent.
This is proving to be one of my worst purchases ever and I am seriously thinking of returning it.

October 29, 2025

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