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STIGA Reviews 6,339

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I called customer service center this morning, explaining what was going wrong with my robot mower. The girl took care of my problems and promised to be back as soon as possible. After having been hel... See more

Rated 1 out of 5 stars

Dreadful. No support, no one to turn to when their product doesn't do what it's supposed to do. I have (unfortunately) an A750 robot lawnmower and it is bricked, the only thing it does is request new... See more

Rated 5 out of 5 stars

Easy to order and fast shipping, The pruning saw is lightweight but really effective and reduces the effort required to cut through branches. It locks open and locks shut for safety. Better quality a... See more

Company replied

Rated 1 out of 5 stars

If there were a zero-star option, I’d use it. I ordered a Stiga battery on the 19th of March and still haven’t received it. The company has also stopped responding to my emails. My invoice number is U... See more

Company details

  1. Garden

About STIGA

Written by the company

STIGA Garden care

STIGA is a leader in designing and making a wide range of powered garden equipment, distributed across Europe and beyond. Everything we create is taking inspiration from nature and bringing engineering innovation to the world of gardening. We are green-fingered engineers, with the hearts of gardeners.

We believe that collaboration and feedback are the key to continuous improvement and value creation, for you and us.

Garden experts

Tips & tricks from our lawn and garden experts

All our services for you

White glove

White Glove

Order online or in-store and have your products delivered to your door, ready to use.

Click and collect

Click and collect

Buy online and choose your preferred pick-up location.

Free shipping over €100

Free shipping over €100

Free returns within 14 days

Free returns within 14 days

Klarna

Klarna

Pay in instalments easily, flexibly and securely.

Subscribe to our newsletter and join our community of gardening, nature and technology lovers that's been growing for 90 years. Plus, keep up to date with the latest technology news and seasonal tricks for your garden!

Social

Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
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2-star
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Rated 5 out of 5 stars

Customer service phone line

The customer service number stated that the operator would answer from Italy, she answered quickly, was very engaging, knowledgable and helpful. She also answered my query fully.

October 24, 2025
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Reply from STIGA

We're happy to hear that you had such a positive experience! It's great to know the operator was helpful, engaging, and knowledgeable, and that she fully answered your question. Thank you for your feedback.

Rated 5 out of 5 stars

Very well constructed machine

Very well constructed machine. Imressed by the easy operation. Easy to fit the mulching, side discharge and collection bag. The hight adjustment is so simple to operate. It cuts the grass really well as you would expect from a new machine. Very happy with the purchase. Powerful Honda engine easily gets through long grass.

October 14, 2025
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Reply from STIGA

We're happy to hear you're impressed with the machine's construction and ease of use. It's great that you found the attachments easy to fit and the height adjustment simple to operate. We appreciate you noting the powerful engine and cutting performance. Thanks for your positive feedback Michael!

Rated 5 out of 5 stars

Excellent customer service

Delivery company delayed so replacement sent quickly. Customer service quick, efficient and helpful

October 23, 2025
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Reply from STIGA

We appreciate your feedback and are pleased we could resolve the delivery issue quickly Nick. It's great to know our service was helpful and efficient!

Rated 5 out of 5 stars

Bought GT300 products

Bought GT300 products, with interchangeable batteries. The strimmer is excellent, with telescopic shaft. The. hedgecutter not used yet.

October 23, 2025
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Reply from STIGA

We're happy to hear that you find the GT300 strimmer excellent and appreciate the telescopic shaft. Thank you for sharing your experience with us!

Rated 4 out of 5 stars

Disappointing delivery communication

The machine arrived within 10 days. Product very good but communications regarding delivery poor.

October 4, 2025
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Reply from STIGA

We appreciate your feedback and are glad the machine is very good. We're sorry our delivery communications were not up to par, and we will look into this.

Rated 5 out of 5 stars

A Must Buy!…

My husband had always used petrol lawnmowers, and would never have considered a battery one, until now.
We were amazed at the result, when we used it for the first time! It is powerful, and very easy to use. Extremely happy with the product.

October 14, 2025
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Reply from STIGA

We're happy to hear that you and your husband are amazed by the lawnmower's performance. It's great to know it's powerful and easy to use. We appreciate your positive feedback!

Rated 4 out of 5 stars

Not really as powerful as I wanted for…

Not really as powerful as I wanted for cutting coarse grass. I think my old electric cabled strimmer cuts rough grass rather better. I bought ha powerful petrol strimmer some years back but using it terrifies me, so it is seldom used.

October 3, 2025
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Reply from STIGA

We appreciate your feedback. We're sorry to hear that our product didn't meet your expectations for cutting coarse grass, especially when compared to your previous tools. We value your insights.

Rated 1 out of 5 stars

Unit installed wrong by dealer

Unit installed wrong by dealer , customer service was no help at all . Worst experience ever. No help from dealer , main dealer or stiga . Once payment was made nobody wants to know . Still problems 5 month on

July 7, 2025
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Reply from STIGA

We regret to hear about the issues you've experienced with the installation and lack of support. We appreciate your feedback and will address this internally to improve our service.

Rated 1 out of 5 stars

Bought one of there robot mowers, tuen out to be rubbish

Bought one of there robot mowers, and have nothing but problems. Their GPS system is poor, worse of all need a blade motor, and they have n spares, mine is one of four at local distributer with same problem.

Stiga is a horrible company to dael with, great sell poor afterservice.

Have been using my petrol mower for last 6 weeks, what a waste of money.

Must be better robot mowers in the market

October 9, 2025
Unprompted review
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Reply from STIGA

We appreciate your feedback and regret you're experiencing issues with the robot mower's GPS and blade motor. We are sorry spare parts are unavailable and for the inconvenience this causes. We're looking into this to improve our products and service.

Rated 4 out of 5 stars

Check that all right items are in the box before dispatch...

Ordered an electric lawn mower and yes it was dispatched and arrived quickly, but no email sent letting me know date of arrival, first thing was the delivery driver phoning me that he was 3 minutes away. Easy to put together ready to use but found that the leads to the charger had EU two pin plugs and with NO adaptors to convert to a standard three pin plug. I tried to phone the 0800 number and could not get through, also had difficulty trying to register the lawn mower, batteries and chargers for the warranty. In the end I used the Chat Line on the Web site and sent an email link to register. I mentioned the leads on the chargers, and they would send out two adapters in the post. After waiting a few days, they arrived but the wrong adapters so I phoned the 0800 number and was told to go to my local dealership, and they had one so I could fully charge the batteries for first use. It was not the right EU adapter for my EU two pin plug, it was for a round EU two pin plug but was able to push the plug into it, so they were going to order the right ones for me. After waiting a further 10 days I am now able to use both chargers. I have used my new lawn mower, and I am very pleased with it. Before sending out please check that the charger leads can be used in the UK or the right adapter is in the box.

October 16, 2025
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Reply from STIGA

We appreciate you bringing this to our attention and are glad you are pleased with the lawn mower. We regret the trouble you experienced with the charger and adapter. We'll review our processes to ensure UK-compatible chargers or correct adapters are included in the future. We appreciate your feedback.

Rated 1 out of 5 stars

I have emailed this company twice as my…

I have emailed this company twice as my charging unit is only working on one side and has been since I bought it in the spring of this year. I have received no reply from them at all so I feel extremely disappointed that their so called guaranteed is worthless.

April 23, 2025
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Reply from STIGA

Thank you for taking the time to leave a review with us Susan, I have searched your email address and found no correspondence. I have therefore sent an email to reach out and ensure that we resolve this issue for you.

Rated 3 out of 5 stars

Not what I expected

Excited to get my new blow , first time getting a battery one . Nice and light weight but disappointed in the blowing ability 😔 is really only good for light weight blowing.

September 28, 2025
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Reply from STIGA

We appreciate you trying our battery blower. We're sorry it didn't meet expectations for blowing power. Your feedback on its lightweight design and blowing ability is valuable as we improve our products.

Rated 5 out of 5 stars

Good communication

Good communication. Item as described and excellent value for money.

October 3, 2025
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Reply from STIGA

We're happy to hear that you found our communication helpful and the item a great value. Thank you for your positive feedback!

Rated 1 out of 5 stars

Power washer arrived.Excellent, works really well.

Received box of biscuits, I had ordered a Stiga Powerwasher, still awaiting this product a week later, but the biscuits have been collected.

September 29, 2025
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Reply from STIGA

We regret to learn you received the incorrect item and are still waiting for your power washer. Please be assured that we're looking into this mix-up. Thanks for letting us know.

Rated 2 out of 5 stars

Applied for 5 year guarantee

Applied for 5 year guarantee. Too much information needed where my details will be passed on to other parties. Declined the offer. Thanks Edward

September 29, 2025
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Reply from STIGA

We appreciate your feedback and the time you took to share your experience. We regret that our guarantee application process required more information than you were comfortable providing. Your comments will help us improve.

Rated 5 out of 5 stars

Quick

Quick, easy and a good product

October 9, 2025
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Reply from STIGA

We appreciate your positive feedback; we are so glad you found our product quick, easy, and good!

Rated 3 out of 5 stars

Good mower but after owning a full spec…

Good mower but after owning a full spec mower over the years I am finding this compact on had work with not having hydro steering but I will maybe upgrade or stay with what I have got.

September 28, 2025
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Reply from STIGA

We appreciate your feedback. We acknowledge that the transition from a full-spec mower to a more compact model can present some challenges regarding steering. We value your insights as we consider future designs.

Rated 4 out of 5 stars

Battery mower

Delivery was fast and the mower was well packaged. It was reasonably easy to put together and the battery system is really good. The overall feel of the mower is a bit flimsy and the grass box fills very quickly, but it is efficient at cutting the grass and it is easy to adjust the height of the cut.

September 27, 2025
STIGA logo

Reply from STIGA

We're happy to hear that the delivery and assembly met your expectations and that you appreciate the battery system. We appreciate your feedback regarding the mower's feel and grass box capacity. We'll consider your comments as we work to improve our products.

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