Absolutely delighted with our 'Barn' table in large custom size, 'Knot' chairs and dining bench. Plus beautiful fitted cushions. Fantastic workmanship and so much character in the reclaimed wood. Also... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Perfect new coffee table. Really liked the Still and Bloom web site. Straight forward ordering and was updated re delivery times etc. Table rrived as promised, and was well packaged. Delivered to... See more
Company replied
Our huge (nearly 2m long) Barn coffee table is an absolute delight and has far surpassed our expectations. It was for a ski chalet and sits perfectly in location with its rustic beauty. The tones and... See more
Company replied
I bought a beautiful dining set and small table earlier this year. I was so happy with it I have now bought a desk another small table. The craftmanship is wonderful and the wood is so beautiful. I ha... See more
Company replied
Company details
Written by the company
Handmade furniture and homewares, expertly designed and individually crafted in the heart of Hampshire.
Contact info
Unit 1, 28 Cambridge Road, SO14 6TB, SOUTHAMPTON, United Kingdom
- 02382 595777
- info@stillandbloom.co.uk
- stillandbloom.co.uk
4.9
Excellent
358 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic products
Fantastic products - excellent quality, authentic workmanship and delivered within the quote timeframe. Well worth the money.
July 8, 2025
Reply from Still and Bloom
Dear Tim,
Thank you so much for this 5* review! We are so happy to read how delighted you are with the quality of our handmade furniture and customer service!
A big thank you from all of us here at Still and Bloom.
From start to finish excellent customer…
From start to finish excellent customer service.
I wanted a splay table but slightly different measurements, this was no problem. A beautiful piece with perfect ‘knots’. The limed oak works perfectly with my pale sofas. Really pleased. Thank you
July 14, 2025
Unprompted review
Reply from Still and Bloom
Dear Melanie,
Thank you for much for your wonderful 5*! We are so happy that we were able to custom size your furniture to suit your home and that our Limed Oak finish fits perfectly with your sofa.
Thank you for choosing us!
The Still and Bloom Team.
Gorgeous coffee table!
I love my gorgeous coffee table, thank you! When the first one arrived, there were a couple of small issues but the customer service team were straight on it and sent out a replacement. They were friendly and helpful. Nick even rang me to check in which was much appreciated. They really care about their customers. Lovely friendly small business. I wouldn't hesitate to buy from them again in the future!
July 20, 2025
Unprompted review
Reply from Still and Bloom
Dear Ellis,
Thank you so much for taking the time to leave us such a lovely review! We are always here to help and we are really happy that we have been able to quickly resolve the issue. Our customers mean the world to us!
A very big thank you from all of us at Still and Bloom!
Prompt service
I had a deadline to reach and my bathroom table was received exactly on the day
June 16, 2025
Reply from Still and Bloom
Dear Kim,
Thank you so much for this wonderful 5* review! We are so happy that we could help with the delivery deadline of your Splay Vanity Unit!
The Still and Bloom Team.
Beautiful furniture….delivery dreadful
Amended * from previous review. Finally got my table. Absolutely beautiful as always. DHL delivery really let company down. Owner Nick is very aware.
July 16, 2025
Unprompted review
Reply from Still and Bloom
Hi Jennie,
Thank you so much for taking the time to share your feedback, and for your continued support over the years with your multiple purchases. We’re truly grateful that you love the furniture – it means a lot to us.
I’m very sorry, however, to hear about the repeated delivery issues you’ve experienced. I’ve personally spoken with you to apologise for the inconvenience, and I’d like to reiterate that again here. After investigating, it appears the root of the problem was that a landline number was attached to your orders, which meant DHL’s text message updates were unfortunately not sent. We completely understand how frustrating this must have been – especially when it happened multiple times.
We’ve taken this up with DHL directly, and they’ve assured us that changes are now in place to prevent this from happening again. I’m also pleased to confirm that following our direct intervention with DHL on your behalf, the most recent delivery was successfully made on the agreed date.
Thank you again for your honest review. We’re very sorry to have let you down on this front, and we hope that despite this, you’ll continue to enjoy your beautiful furniture for many years to come.
Best wishes,
Nick
Founder, Still & Bloom
Reply from Still and Bloom
Hi Tracey,
We are really sorry to read your review. We take great pride in our craftmanship and a lot of love and skills go into each item handmade to order in our workshop. We also price our furniture very fairly, especially as our furniture is handmade to order in our workshop in Southampton. Feel free to contact our friendly customer service team so that we can help putting things right for you. We are always happy to help!
The Still and Bloom Team.
The item I ordered I'm over the moon…
The item I ordered I'm over the moon with it. Reclaimed wood table. Service and delivery was also excellent.
June 2, 2025
Reply from Still and Bloom
Dear Julie,
Thank you for your wonderful 5* review! We are so happy that you love your Splay Side Table so much! And we are so happy that our customer service was excellent and so was the courier.
A big thank you from all of us at Still and Bloom!
Fantastic quality items
Just purchased a dining room table & eight chairs from Still & Bloom & they are fantastic. Top quality & so well made. We are beyond happy with our purchase. It all looks super in the dining room.
I loved the communication from initial payment through to delivery. Kept informed on how everything was coming along. Really loved this. It certainly helped build the excitement.
Thank you everyone at Still & Bloom.
June 20, 2025
Unprompted review
Reply from Still and Bloom
Dear John,
Thank you so much for your amazing 5* review! We are so happy that you love your Barn Dining Table! The Knot Chairs complement it so well. You will be making happy memories of a life time!
We are really pleased that you felt our customer service was perfect.
A very big thank you from all of us here at Still and Bloom!
The best!!
Absolutely love my Still & Bloom Barn dining table, bench and chairs! Had so many compliments on them already! Can’t wait to host dinner parties soon 😁
May 20, 2025
Reply from Still and Bloom
Dear Steph,
Thank you so much for this fantastic 5* review! We are so happy that you love your Barn Dining Table and Bench and your Hela Dining Chairs! Enjoy making happy memories around your table!
A big thank you from all the team at Still and Bloom!
We love our splay coffee table
We love our splay coffee table. Very solid and rustic looking. Communication throughout the production and shipping process was timely unlike Dusk and Loaf.
May 15, 2025
Reply from Still and Bloom
Hi Penelope,
Thank you for your lovely 5* review! We are so happy that you love your Splay Coffee Table and that you were happy with both our customer care and the order process up to the delivery!
A big thank you from all of us here at Still and Bloom!
amazing company and beautiful products
amazing company and beautiful products. love our table, bench and chairs. A friendly company which was a pleasure to buy from.
May 15, 2025
Reply from Still and Bloom
Dear Donna,
Thank you so much for such a review! You kind words mean so much to us! We are so happy that you love all of the handmade furniture we had the pleasure to make for you! It's been a pleasure helping you and thank you so much for choosing us for your home!
A big thank you from all of us here at Still and Bloom!
Reply from Still and Bloom
Dear Jennie,
Thank you so much for your wonderful 5* review! And another big thank you for choosing our small lil business for your handmade furniture! We are so happy that your side table, coffee table and console table are perfect for your home!
A very big thank you from all of us here at Still and Bloom!
Amazing furniture & service have…
Amazing furniture & service have brought 4 pieces of furniture in last 6 months!
May 8, 2025
Reply from Still and Bloom
Dear Anne-Marie,
We can't thank you enough for choosing our handmade furniture for your home! We are so grateful and so humbled by your support and by the kind words in your 5* review.
A big thank you from all of us here at Still and Bloom!
Beautifully made table and chairs I…
Beautifully made table and chairs I can’t wait to set them up in my new kitchen.
May 7, 2025
Reply from Still and Bloom
Dear Michelle,
Thank you so much for your 5* review of your Barn Dining Table and your Knot Dining Chairs! We are so happy you love them both!
A big thank you from the Still and Bloom Team!
Most gorgeous pieces!
Purchased a console table and the splay bench after having my eye on them for a looong time. You’re kept up to date with where you’re items are at with a tracker and once they arrive they are extremely securely packaged. I was soo wowed with our items and will definitely purchase more further down the line because they are beautiful! To add to that, Muriel on the customer service team couldn’t help anymore, quick responses and treats a customer exactly how a customer should be treated when we had an issue to raise that was easily rectifiable. 10000% would recommend !
May 15, 2025
Unprompted review
Reply from Still and Bloom
Dear Ellie,
Thank you so much for your incredible 5* review! We are so happy that you love V Back Console and your Splay Bench. And thank you so much for already thinking for your next order, this is the best review we could ask for! We'll pass on your kind words to Muriel; we are always here to help our customers!
A very big thank you from all of us here at Still and Bloom!
Prompt delivery and well packaged.
We have now bought two items from Still and Bloom, a coffee table and a shoe bench. (The shoe bench we will be using as a TV stand.)
Still and Bloom took the trouble to email me and ask for a photograph of the first item so that when we ordered the second item they could match it. We knew the furniture was made from reclaimed timber and would be rustic. This style suits our house and is casual and relaxed. It is very sturdy and if it receives a few knocks during its life it will not matter. I like that.
May 26, 2025
Unprompted review
Reply from Still and Bloom
Thank you your wonderful 5* review of your Coffee Table and Shoe Bench! We are so happy that you love the style and look of our reclaimed wood! And thank you for your kind words about our customer service. We are always happy to help!
A very big thank you from all the team at Still and Bloom.
Very disappointing
The last thing we wanted was to leave a bad review but considering how badly we were let down by this company- it would be a disservice not to warn potential buyers about the issues we had.
We first ordered a 80x46cm table in antique finish. Considering there were no photos of this size, we assumed the proportions would be exactly the same as the larger tables. We were incorrect about this as it turned up and was extremely boxy- we admit this was partially our mistake. However, the finish 'antique' was nowhere near what the photos show it as. It was extremely cold toned- so much so that when sunlight shone on it, it appeared blue? And it does not state it but the smaller tables have two wide boards on the lower shelf, not three thinner ones as depicted in all the photos.
We sent it back to them and conversed about the specifics of a new table, one to match what we thought we were initially getting. We agreed to a 120x54cm table, with three thinner boards on the lower shelf, and sent across photos of our ideal finish.
BEFORE PAYMENT- the terms of the repurchase (instead of just getting a refund) were; they agreed that they would choose warmer boards and attach the photos to our custom order to use the photos "as guidance", to get the desired finish. And we would be sent photos to ensure we were happy with the table before it got sent out.
Not only did we not get sent any photos before it got sent out- we asked for an update and got a response after the table had already been sent off that "our production manager has overseen the making of your new table including the finish and we are confident that you will be very pleased with it". This rightly so, made us extremely anxious that it would turn up with the same finish as the previous table- so we sent off a message stating our hesistation and frustration with the situation.
We were exactly correct! The table turned up with the same cold tone and blue light. Being a "custom" table, it was non returnable and non refundable so we have had to completely strip and refinish the table ourselves- now to the desired effect.
We had to pay about £430 for the return of the initial table and supposedly for this table to be exactly like the photos on their profile. So to have it turn up with the exact same problems with finish as the first time, leading to us having to spend ANOTHER £150 to refinish the table ourselves! Absolutely Absurd!
The message about our fear was sent off 15.5.25, currently now 25.5.25, we still have yet to receive any acknowledgement. It seems like they knew they hadn't met the agreed upon terms of the sale so "took our money and ran".
May 15, 2025
Unprompted review
Reply from Still and Bloom
Hi Rob
Thank you for taking the time to share your feedback — we’re genuinely sorry that your experience initially didn’t meet expectations. As a small, independent business, we care deeply about our customers and take pride in the quality of everything we create by hand.
We were surprised and saddened to read your review, especially as we hadn’t received any communication from you prior to it being posted. As soon as we became aware, I reached out by phone to understand what had gone wrong and to try resolve the issue directly with you.
While we did our best to select timber in line with the reference images you shared, we're sorry that the final tone didn’t quite match what you had in mind. We’re really pleased that, after our call, we were able to help resolve things and that you were happy with the outcome. It was great to see your updated review on Etsy reflecting this.
Thanks again for your order, and for giving us the chance to put things right — we genuinely appreciate it.
Warm regards,
Nick
Founder, Still & Bloom
Expensive but poorly made, didn't last
I was initially very pleased with this coffee table and placed it in our formal living room, which is rarely used, meaning the table has seen minimal use. Despite this, it has not held up well. The two outer panels on the top have started to warp upwards and have now split from end to end underneath. It seems likely that before long they’ll break off entirely.
Given the high price, the quality is extremely disappointing. The stain on the surface has also deteriorated, becoming patchy and uneven, more shabby than chic at this point. Overall, this has been a very underwhelming purchase with no real longevity. I've owned it for 2 years.
It's unfortunate I can't upload photos to show the current condition.
May 18, 2025
Unprompted review
Reply from Still and Bloom
Dear Amy,
Thank you for the feedback and we are really sorry to read that you have had some issues with your table. We will reach out to you to discuss this further as our handmade furniture is indeed made to last a life time so this doesn't sound right at all.
Once again, thank you for letting us know and our customer service team will be in touch with you. In the meantime, you can send us some pictures and email us on info@stillandbloom.co.uk
The Still and Bloom Team.
Customer service was fantastic when I…
Customer service was fantastic when I queried about changing the colour of the table, and the quality and style of the table was amazing - just what I was looking for. I would 100% recommend Still and Bloom and will be purchasing other products in the future.
April 11, 2025
Reply from Still and Bloom
Dear Lisa,
Thank you so much for leaving us this incredible 5* review! We take great pride in both our customer service and our craftmanship so your review means a lot to us! We are always happy to help!
A very big thank you from all of us here at Still and Bloom!
Splay bedside stand
Information about the product I chose was clear from the start and I had realistic expectations on the look, and time it would take to receive. Ordering online was straightforward and I was kept up to date with production and dispatch information. It came fully assembled as promised which was a key point for me in choosing this furniture. It looks lovely in my home, and was exactly what I wanted. I chose the lime washed option. It is a sturdy well made piece and I think excellent value.
April 9, 2025
Reply from Still and Bloom
Dear Jacinta,
Thank you so much for taking the time to leave us such an amazing 5* review! We are so happy that ordering from us at Still and Bloom has been so easy for you and such a lovely experience! And we are thrilled that you item is exactly what you wanted!
A very big thank you from all of us here at Still and Bloom!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.