While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.8

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love their product

I love their product. I only purchase Sea Moss. My customers are happy about the texture and taste. I like that it's not much salt. I will be purchasing monthly.
Thank you

January 19, 2026
Rated 1 out of 5 stars

Never again

I will never buy from this company again. I wouldn't even accept free products from this company.

January 18, 2026
Rated 5 out of 5 stars

Saint Lucian company is one to trust

What made the experience great and continuous, was that the quality was unbeatable. Fairly priced. Thank you Julien.

January 13, 2026
Stlucianseamosscompany logo

Reply from Stlucianseamosscompany

Thank you so much for the positive feedback

Rated 5 out of 5 stars

Premium Sea Moss

Excellent product and I can see a lot of care is put into providing customers a high quality product.

January 14, 2026
Stlucianseamosscompany logo

Reply from Stlucianseamosscompany

Thank you so much for your feedback

Rated 5 out of 5 stars

Excellent quality.

I’ve been using seamoss for almost 2 decades and this was the first time sourcing from St.Lucian seamoss company. This seamoss is by far the best quality I’ve ever had since using seamoss. You guys knocked it out of the park. Keep producing quality like this and you’ll have a customer for life.

January 14, 2026
Stlucianseamosscompany logo

Reply from Stlucianseamosscompany

Thank you so much for your feedback

Rated 5 out of 5 stars

I love getting my Seamoss from here

I love getting my Seamoss from here. It never disappoints. I will continue to get my products and also refer to others
Sheila Ingram

January 6, 2026
Stlucianseamosscompany logo

Reply from Stlucianseamosscompany

Thank you so much for your feedback

Rated 2 out of 5 stars

Ordered twice - will not order again

Ordered twice. First order arrived (ordered loose leaves for tea) and half the bag had mold so had to discard. Ordered again, and the product never arrived. I emailed several times and were told it was on it's way but never arrived. I had to follow up with my bank to dispute the purchase and get it refunded. Will not use again. I gave it a 2/5 because the first half of the first order was pretty good.

January 6, 2026
Stlucianseamosscompany logo

Reply from Stlucianseamosscompany

We are sorry to hear this and have reached out to see if there is anything we can do to make it right.

Rated 5 out of 5 stars

t was great to find this company

It was great to find this company
With such beautiful seamoss, it
Was so clean and very easy to cook
I really enjoyed it, and looking forward to purchasing more.

December 12, 2025
Stlucianseamosscompany logo

Reply from Stlucianseamosscompany

Thank you so much for your feedback

Rated 5 out of 5 stars

2 orders same day different times.....

They are always on point. Never any issues with an order. Even when it seems the process is longer than expected....They are there with reassurances that everything is in an organized manner. Luv it, won't change suppliers as those who do try my stuff, like it....koodos to St.LuciaSeaMoss company, keep doing the good stuff you do.

November 20, 2025
Stlucianseamosscompany logo

Reply from Stlucianseamosscompany

Thank you so much for your feedback

Rated 4 out of 5 stars

Issues with Royal St Lucian Sea Moss Company not from the UK

Edit for previous reply. Just wanted to thank the company for making everything right with my order. I finally received what I ordered after reaching out to Julian. Thanks so much for making the wrong, right.

December 21, 2025
Unprompted review
Stlucianseamosscompany logo

Reply from Stlucianseamosscompany

We are sorry to hear this and have reached out to see if there is anything we can do to make it right

Rated 1 out of 5 stars

Don't buy from this company

Don't buy from this company! First, the first order was late. They tried to make it right with a coupon. Second, the second order came incomplete and the coupon code was removed when I checked out. I sent several messages and were told they were going to look into it. Nothing, no seamoss, no refund. Don't trust anything they say.

June 29, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look