Stonebridge Residential Sales & Lettings Reviews 

61
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Jamie at Stoneridge in Frinton On Sea was helpful, polite and attentive on our first enquires to purchase a house with them. After the offer was made we were than passed to a dedicated person Sally,... See more

Rated 5 out of 5 stars

I've just sold my 3 bedroom house in manor park with Stonebridge. They were one of the top estate agent for E12 area as recommend by Get Agent. I'm so glad to have chosen them to sell my house. They... See more

Rated 5 out of 5 stars

Stonebridge Estates are unlike many other estate agents, I have used in the past from the initial stage of viewing till the completion of the sale. They have kept me well informed at each stage. Shazu... See more

Company replied

Rated 5 out of 5 stars

Stonebridge have been genuine, hardworking agents from the get go. They had done the most local market research of all valuers we saw, and they marketed our property successfully to achieve a full ope... See more

Company details

  1. Real Estate Agents

Written by the company

Stonebridge Residential Sales & Lettings is independently owned and operated by three lifelong East London locals who grew up together—and built a strong, experienced team around them. Because it’s our business, we remain fully involved on the front line, working in the office Monday to Saturday. Alongside our dedicated staff, we handle everything from valuations and sales progression to property management and marketing, bringing years of combined experience to every stage of the process.


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4.7

Excellent

TrustScore 4.5 out of 5

61 reviews

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4.7

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(61)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Stonebridge

Great service from Stonebridge, and Shazu Kahn in particular. Really helpful when getting the property ready to be put on the market, and accepted an offer over the asking price within a week of listing. They dealt with all queries during the sale, and chased the buyer/solicitors to expedite the process. All in all, Stonebridge made what can be a painful process really easy.

November 3, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Alex it was a pleasure working with you. Hope our paths cross again in the future. All the best

Rated 5 out of 5 stars

Great agents, definitely recommend!

Used these agents to sell my flat in Manor Park couple of months ago, and I used them a few years back when I was buying the flat. They are very knowledgeable, having been in this business for many years. They are also professional and made the process much smoother and easier for me in both cases. They were able to answer many questions in regards to the process but also helped to make sure that the buyer's solicitor was progressing faster. They kept me well informed throughout the process and helped tremendously with the communication between myself and the buyer. Their service is also much more personal than the one of big agencies, so it was an absolute pleasure to deal with them and I definitely recommend them to anyone selling their flat!

September 30, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Thank you for your review. Pleased to hear the team met and exceeded your expectations. All the best for the future

Rated 5 out of 5 stars

Thank you Stonebridge

Thanks to Shaz, Mitul and the whole team at Stonebridge who went above and beyond to make buying a house (in the same week as having our first baby) as stress free as possible. The entire transaction was an incredibly positive one and I would wholeheartedly recommend using their services.

August 31, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Ed, I hope the family is well. It was our pleasure to deal with you and look forward to helping you in the future

Rated 5 out of 5 stars

House 55

By: 'Saleem' Aug 31,2022
Branch: London, 241E High Street North
Sales (as a Vendor)
Sold price: £757500
Postcode: E7
I would to take this opportunity as regards to selling my parents property, as normal I studied the options available to me. On recommendation from my solicitor I spoke to a high street estate agents called STONEBRIDGE of Eastham in East London. I was very happy with the attitude of the agents and their attitude to their business, so decided to hire them to sell my house. All I can say is to recommend them without hesitation they have been totally professional in all aspects of the sale.
Thanks so much guys for all your help.
Saleem and the family.

August 31, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Saleem, what can I say. I wish everyone I worked with was as genuine and honest as you and your wife. You have left a lasting impression on me. From the bottom of my heart, I wish you all the best, Shazu

Rated 5 out of 5 stars

I was very pleased with the service…

I was very pleased with the service provided by the team at Stonebridge. Mitul, Shazul and Faisal always kept me updated throughout the purchase and they were very friendly, courteous and accommodating.

August 18, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Ibrahim, Thank you for your review. Good to know the team left a positive impression on you. Look forward to working with you again

Rated 5 out of 5 stars

Transparent, friendly and professional

We were very impressed with Stonebridge. It was a difficult purchase and Shazu and the rest of the team were amazing at chasing the appropriate people and keeping us very well informed. Transparent, friendly and professional. All things that aren't easy to come by when navigating buying a property and very much appreciated by us.
Thank you

August 3, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Hi Amy, I'm sure the rugrat will be running around soon enough and getting up to mischief! I'm pleased she will have a new home to grow up in. Wish you and the family well

Rated 5 out of 5 stars

Very happy with the service

Stonebridge helped sell my mother's house this year. I'm incredibly happy with Mitul and his team. They work fast, are very friendly and advocated for us during the sale. Very professional, personable, and VERY efficient. I 110% recommend using them.

June 13, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Sukh, Thank you for your kind review. It was our pleasure to help make the move happen. All the best

Rated 5 out of 5 stars

Really professional, friendly and trustworthy. Highly recommend!

I recently bought my property via Stonebridge and I cannot recommend them enough. Right from the start they were extremely professional, helpful and always in contact throughout the whole process. Mitul in particular really took on board exactly what I was looking for and was able to show me properties that were right for me. He was extremely experienced and knowledgeable and even showed me the pros and cons of each property without being pushy at all. Unlike other agents I have dealt with, he really took the time to help me make the right decision for me. Really friendly, extremely professional and trustworthy. Wish I had found them sooner! Highly recommend and won’t ever use another agent again!

May 10, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Wow, what a lovely review. Mitul is one of the senior members of our wonderful team. Pleased to hear he left such a positive impression on you

Rated 5 out of 5 stars

Professional and diligent

I could not recommend the team at Stonebridge, and Mitul in particular, highly enough. My experience has been one of extreme professionalism with the team continually going above and beyond to help in any way that they can.

May 10, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Professionalism, that is a key mantra for the office. Pleased to hear we are not letting our clients or ourselves down. All the best for the future

Rated 5 out of 5 stars

Great service

Great service from Stonebridge. Mitul helped me find just what I needed. Very professional, Highly recommended.

May 9, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Thank you for your review Paul. Look forward to working with you again,

Rated 5 out of 5 stars

East London

Shaz and the entire team at Stonebridge were a real pleasure to work with !
They stuck with me through a difficult purchase ending up with my dream home !

May 2, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Hi Tom, it was our pleasure working with you. You have left a really positive impact on me. Waiting for the BBQ invite once the flat is ready!

Rated 5 out of 5 stars

Excellent and professional service

Excellent service and I highly recommend using this agent. They are knowledgeable in their field of work. Very honest and was not pushy for a sale.

April 1, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Ms Tailor, You were a pleasure to deal with. It's nice to work with someone so bubbly, kind and patient. All the best for the future.

Rated 5 out of 5 stars

Professional to the core.

Guys were professional throughout, even when the sale was difficult. Thank you for your patience.

April 1, 2022
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

No, thank you for your patience. It was definitely our pleasure to have worked with you to navigate the sale of your property. Good things come to those who wait.

Rated 1 out of 5 stars

Such a let down

Such a let down

Had an viewing in Upton Park .
Went there 5 minutes earlier.
Waited till the agreed time,
Rung the agent 10 minutes after , and was told they couldn’t make it to the appointment.
But to ring and the owner would let me in.
I did,
The owner said that they wouldn’t let me without the agent.
It costed me time and travel and the outcome was....😨
You do the maths!

March 27, 2021
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Hi Leo. I have looked into this. You are 100% correct in what you have said. Your viewing was booked but unfortunately not put in our diary in error and we had double booked. Please get in contact with us and we can refund you for your travel costs and time at the very least.
Edit: Travel and expenses for time has been paid

Rated 5 out of 5 stars

Straightforward, driven and responsive

Well done for pushing through a difficult transaction and going above and beyond with respect to the after sale. Straightforward yet commercial, no long tie in period, and a responsive office team.

December 18, 2020
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Thank you for your review

Rated 5 out of 5 stars

We recently sold our house with the…

We recently sold our house with the help of Stonebridge and bearing in mind this was during the COVID 19 crisis, we are so glad we went with a small and personable company like Stonebridge. Mitul in particular, was very open and realistic from the offset in setting clear expectations on the price we can achieve, in the end he exceeded our expectations! Throughout the process, he kept us fully informed of progress and even gave us other great contacts along the way. We couldn't recommend them highly enough.

June 29, 2020
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Thank you for your review

Rated 5 out of 5 stars

Honest Reliable Professional

I never ever have to worry about my flat again. Faisal and Shaz take care of everything for me. They are honest, reliable, sufficient and professional.
I will continue using their service and would recommend it to everyone.

November 27, 2018
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Thank you for your review

Rated 5 out of 5 stars

We recently sold our house through …

We recently sold our house through Stonebridge. Right from our first meeting we knew they were the agent for us. We followed their suggest selling price and had an above asking price offer within 7 days of going to market. Faisal looked after our sale and kept us fully informed of progress on a regular basis. The sale went smoothly and I can genuinely say that we couldn’t be happier with the service received. Would strongly recommend.

Mr P Singh

May 30, 2017
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Many thanks for your kind review. It was our pleasure from all the team here at Stonebridge

Rated 5 out of 5 stars

First time buyer.

I approached Stonebridge a few weeks ago regarding buying my first property. Firstly I am not in a rush to buy property yet, I am still scoping the market to see what the trends in prices are. I have connected with many of the high street estates agents and I felt they just wanted to sell me anything so they can make their commission. I knew that Stonebridge were new to the market as a company but have experienced estate agents in their team.

When speaking to the Stonebridge team over a coffee I didnt feel rushed into buying 'anything' instead I was offered good advice based on my financial situation. I was told about the market trends and which direction the market is heading. I was shown properties within my price range and even told me the pro's and con's of each property. This is information is vital and was not offered from the high street agents.

I have not made a purchase yet however the Stonebridge team and I are in regular contact regarding my first property. I receive texts and house images from the executives at Stonebridge for properties that may interest me. As they know what im looking for I don't get spammed. I was also informed about the new rules when buying a property and outlining that there are many more costs/fees associated to buying a house it's not just the figure you see in the shop window.

Overall I feel the communication between us is great but even more importantly I was given information that I was previously unaware of. For the individuals who are first time buyers (who don't want to be rushed into buying) or want information regarding a property I would strongly recommend to connect with Stonebridge over a coffee and hopefully you receive the same customer service I did.

May 20, 2017
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Thank you for your review

Rated 5 out of 5 stars

Stonebridge Estates are unlike many …

Stonebridge Estates are unlike many other estate agents, I have used in the past from the initial stage of viewing till the completion of the sale. They have kept me well informed at each stage. Shazu Khan, Mitul Popat assisted me during the buying procedure and made life easy and finally Faisal Miay helped source the right tenants.

May 10, 2017
Unprompted review
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Reply from Stonebridge Residential Sales & Lettings

Thank you for your review

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