Stonecrete Direct Reviews 1,660

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their excellent finish and durability. Many people found the ordering process straightforward and appreciated the fair pricing. The delivery service is frequently highlighted for its efficiency, good communication, and careful packaging, ensuring products arrive in perfect condition. However, some customers also noted occasional inconsistencies in product dimensions, such as varying thicknesses or slight imperfections in casting. A few people experienced delays in delivery, with some orders taking longer than initially quoted, which impacted their project timelines.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the prompt and on-time... See more

Product

People report positive experiences with product, often highlighting its good quality, reasonable pricing, and... See more

Quality

Users describe positive interactions with product quality. Many reviewers praise the products as top-class,... See more

Order

Customers had positive experiences with ordering. Many reviewers found the ordering system and website easy... See more

Price

Consumers find the pricing to be very positive. Many reviewers highlight the reasonable and fair prices,... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered Regency Flat Wall Coping Stones and Pier Caps in Dry Cast Cream for my driveway wall and pillars — they look absolutely stunning once installed. Delivery took around 7 weeks, but the quality a... See more

Rated 5 out of 5 stars

Good casting to produce a good pillar cap. No problem ordering. Delivery a bit extended but if not in stock, need time to cast and cure. Delivered by good transport Co on a pallet the likes I've not s... See more

Rated 5 out of 5 stars

I felt ordering slabs online would be a challenge but not being able to find anything suitable in local stockists I turned to the internet to see if it was possible. Of course it was and Stonecre... See more

Rated 5 out of 5 stars

Providing a great speedy service at a reasonable price. As well as giving you the option to choose exactly what it is you require without having to buy pack sizes on the item we choose.

Rated 5 out of 5 stars

Excellent product - very happy with it. I used Blue Circle Slab Layer and they went down very easily. To avoid lifting, I wetted the underside of the slabs first and they seem solid. I would not re... See more

Rated 5 out of 5 stars

I ordered 3 x stone seats to compliment my garden water feature. Arrived in fantastic condition and in time for my VE Day celebration. 100% happy customer. Will definitely use again and recommend... See more

Rated 5 out of 5 stars

I have purchased pier caps from Stonecrete, on two occasions. Service is first rate. On my first order, the courier damaged on of the pier caps, and Stonecrete just sent another one. I would highly r... See more

Rated 5 out of 5 stars

Good amount of info on the website made ordering easy. Delivery was included in the price. I was contacted by delivery company to confirm delivery date. Products are well made and arrived in good con... See more

Rated 5 out of 5 stars

Great product great price Delivery was excellent Put in a second order as really impressed by this company and their paving slabs Definitely recommend them

Rated 5 out of 5 stars

Very helpful with my order , double checking measurement with me once I sent them over , sent samples out next day for me Definitely use them again

Rated 5 out of 5 stars

Great service - delivery came when expected. The paving stones were the best we could have got and being able to get them in a smaller number was super.

Rated 5 out of 5 stars

Fantastic company that gave great advice and even made a small commission piece for me at a great price....would recommend.

Rated 5 out of 5 stars

Very reasonably priced products. Easy website for ordering. Packed extremely well. Very good quality products. Highly recommend.

Rated 5 out of 5 stars

Even though the delivery of the patio was slightly delayed, it was worth the wait. As photographed and described on the website. Extremely happy and would recommend.

Rated 5 out of 5 stars

Straightforward in placing order, kept upto date re delivery. Arrived on given date and time. Really happy with the product.

Rated 3 out of 5 stars

Order arrived on time but when we'd cut all the bands & started to set them out for laying discovered that around 40% of them were of an inconsistent thickness on some edges. They're meant to be 38mm... See more

Rated 5 out of 5 stars

Top class product, arrived and looks exactly like the picture with advertising. Delivered on time and with good care 👍

Rated 2 out of 5 stars

Delivery and communication all ok however the actual casting of the copings I was expecting to be a lot better. One of the 6 I ordered was 3mm less overall width than the others which made matching it... See more

Rated 4 out of 5 stars

Great looking products, a bit pricey but the the copping stones, strings and caps look fantastic. The delivery was a week later than their confirmed delivery date and it meant I had to wait another m... See more

Rated 5 out of 5 stars

Easy to order, delivered on time and delivery guy was very helpful, and good quality. Definitely use again

Rated 2 out of 5 stars

Two things: one a mistake, and one a comment on the product. First off, Stonecrete pasted the wrong delivery note to the wrong pallet, so we received the wrong delivery. Stonecrete rectified this... See more

Rated 4 out of 5 stars

Very easy to order. I had regular delivery updates and the slabs arrived quicker than expected. The delivery company were excellent too and didn't just dump and run. The price was exceptional. My onl... See more

Rated 4 out of 5 stars

Great product as this is our second order We only gave them 4 stars this time as it was 3 weeks to wait for order delivery Couple months ago our first order took 2 weeks which is not bad but th... See more

Rated 5 out of 5 stars

Got sample it matches almost original patio I’ll order although 3 weeks delivery is making me wonder if worth waiting for ?

Rated 4 out of 5 stars

Driver helpful on delivery, wheeling the pallet to a handy point. 1 star reduction purely for delays in delivery,

Rated 5 out of 5 stars

Goods arrived on schedule in perfect condition. Pallet carefully packed and delivery driver very helpful and friendly.

Rated 5 out of 5 stars

Excellent service and quality. I needed a cill to match an Edwardian style and this is just the job.

Rated 5 out of 5 stars

Please note:- I have not fitted the wall tops yet. When I have, I will comment on the quality/service with pictures.

Rated 5 out of 5 stars

Initially told delivery in 4-6 weeks but delivered 4 days later. Patio is down and looks good.

Rated 5 out of 5 stars

Easy ordering online. Reasonable price, quick delivery and kept informed of delivery dates and times.

Rated 5 out of 5 stars

Asked if could be expedited and they did a great job and kept me informed - eg checked in on the best delivery date thank you

Rated 5 out of 5 stars

Very good. Product just the right size. Price was reasonable, delivered on time and date arranged. Thank you.

Rated 5 out of 5 stars

EXCELLENT PRODUCT GREAT FINISH DELIVERY WELL PACKAGED ITEMS WRAPPED WELL

Rated 5 out of 5 stars

Very helpful and quicker to manufacture and deliver than expected. Their manufacturing areas were tidy and seemed well-organised. Recommended.


Company details

  1. Landscaping Supply Store

Information provided by various external sources

Online Supplier of Landscaping and Architectural Products


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great price great product..excellent…

Great price great product..excellent delivery driver..perfect apart from one gripe..ordered an paid extra for morning delivery but arrived 1day late..I'd booked the day off but didn't arrive till next day..customer service was really good and got delivery cost back into my account

May 3, 2024
Rated 5 out of 5 stars

Pier caps

Good website. Samples available and came very quickly. We had the concrete pier caps in slate. These are good quality, with smooth finish. Definitely recommend.

May 8, 2024
Rated 5 out of 5 stars

The product was great

The product was great, and dispatched in good time. All interactions were positive and helpful.

Delivery well organised and helpful driver. perfect team

April 30, 2024
Rated 5 out of 5 stars

Half circle 2.7m

Hi I would like to say what a great dealing with you very informative and communication was excellent delivery was brilliant thanks. All fitted in the garden and looking brilliant and the wife loves it brownie points for me. Thanks

April 30, 2024
Rated 5 out of 5 stars

Great product

Great product. Delivered earlier than original date. Product well packed. Delivery company excellent. Well done Stonecrete.

April 23, 2024

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