Stonehewer Moss Solicitors Reviews 41

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was unsure about putting a claim in for the company I worked for. Tom made me feel at ease. I would recommend this company as they were very helpful during my claim. I must of been a right pain in t... See more

Rated 5 out of 5 stars

Following a nasty fall, Stonehewer Moss acted on my behalf to pursue a claim for my injuries and damages. I found their advice to be clear, professional and well balanced. The whole team made the p... See more

Rated 4 out of 5 stars

At first, I had a few different people dealing with my case, (training solicitors), but they were fantastic, then my case got passed over to a partner, to finish it off! They got me compensation for m... See more

Rated 5 out of 5 stars

At a time when I needed not just professional help but guidance, I have received sympathetic support from Tom. I applaud the way my stressful process has been handled and would happily use their servi... See more

Company replied

Company details

  1. Lawyer

Written by the company

Stonehewer Moss are a local firm of solicitors, advising and supporting individuals across Northwich, Winsford, Middlewich and the wider Cheshire area with, employment matters, compensation for accidents at work and all serious or higher value personal injury Claims.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was unsure about putting a claim in…

I was unsure about putting a claim in for the company I worked for. Tom made me feel at ease. I would recommend this company as they were very helpful during my claim. I must of been a right pain in the neck. They talked me through everything. I would definitely recommend this company. They are amazing and so helpful.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Knocked off my bicycle

I was knocked off my bicycle in Oct 2021 by a reckless driver and suffered a type 3 AC joint shoulder dislocation.

I contacted a couple of solicitors, either they didn't contact me back or wouldn't take on my case.

I received a legal document through the post relating to the accident and I didn't know what it was for, I googled it and couldn't get a clear answer, that's where I found a YouTube video explaining it perfectly, lo and behold it was a video from Dominic from Stonehewer Moss Solicitors. I watched a few more of their videos and they all seemed very genuine so I contacted them via Email and received a call back from Tom, who asked me various questions and was happy to take on my case.

Fast forward one year and we've been successful in winning my case. I was kept in the loop throughout and was given very accurate timelines of how many days things would take and what the next steps were (all delays were from the opposing side). I couldn't be happier with the professionalism and expertise from Tom throughout, he was clear and concise with the information provided and was always available if I needed any updates.

Hopefully I'm not involved if any further accidents, but if I am I'll be sure to use Stonehewer Moss again.

May 14, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely helpful team of people from start to finish.

I would like to thank Tom and Julie for being there for me throughout the process of my injury claim, answering any questions that I had and providing me with professional advice when needed. I would definitely use this firm of solicitors again and wouldn’t hesitate recommending them to friends or family alike. Thank you.

September 2, 2022
Unprompted review
Stonehewer Moss Solicitors logo

Reply from Stonehewer Moss Solicitors

Thank you on behalf of Tom and Julie. We are pleased to have helped you are that you are happy with our service. It was a pleasure on our part.

Rated 5 out of 5 stars

Professional, supportive team.

Following a nasty fall, Stonehewer Moss acted on my behalf to pursue a claim for my injuries and damages.
I found their advice to be clear, professional and well balanced. The whole team made the process stress free for me and should I ever need advice or help after an accident again, I would appoint them without hesitation. I found they acted with integrity throughout the process and they pressed timelines and were very supportive.
My compensation was professionally negotiated and received earlier than anticipated. They earned their fee for sure. Thank you Dominic, Tom, Julie and all.

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

I had queries and spoke with Dominic…

I had queries and spoke with Dominic moss who was very helpful and put my mind at risk

February 7, 2022
Unprompted review
Stonehewer Moss Solicitors logo

Reply from Stonehewer Moss Solicitors

I hope you mean 'mind at rest' !! I t was a pleasure to help and thanks for the kind review. Dom

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Tom was extremely helpful and fully supportive during my case. These solicitors are professional, provide superb advice but also easy to speak with if required.
Highly recommended. 5*

December 8, 2021
Unprompted review
Stonehewer Moss Solicitors logo

Reply from Stonehewer Moss Solicitors

Thank you for your kind words and review. One of our core aims is to be approachable and easy to speak to, so it is nice to see we have met your expectations in this.

Rated 1 out of 5 stars

They are not able to answer to their…

They are not able to answer to my enquiry. This is not false review. This is my personal experience and I will never retract this review. Not professional! Avoid this solicitors.

November 1, 2021
Stonehewer Moss Solicitors logo

Reply from Stonehewer Moss Solicitors

We are always happy to listen and respond to feedback from our clients. However, in this case, we didn't act on your behalf. We would be pleased if you would retract this false review. Thank you.

Rated 5 out of 5 stars

Super helpful!

Fantastic advice given by Dominic Moss, extremely friendly, helpful and knowledgeable. Highly recommended.

May 17, 2021
Unprompted review
Stonehewer Moss Solicitors logo

Reply from Stonehewer Moss Solicitors

Thank you for your kind words and recommendation. It was a pleasure to help you. Dominic.

Rated 5 out of 5 stars

Sarah couldn't do enough for me

Sarah was my solicitor, she was very informative, supportive and professional through out the whole time, even through a pandemic. I received top private care to help with my recovery, and extra appointments when they were needed. I felt that the whole process was easy, also that my case was in great hands so I could concentrate on recovering

May 12, 2021
Unprompted review
Stonehewer Moss Solicitors logo

Reply from Stonehewer Moss Solicitors

That is so pleasing to hear, thank you Steven.

Rated 5 out of 5 stars

Excellent company to work on your…

Excellent company to work on your behalf.
Very informative throughout there work,kept up to speed all the time.
Always at the end of the phone to answer you questions.
Would highly recommend the team.

May 4, 2021
Stonehewer Moss Solicitors logo

Reply from Stonehewer Moss Solicitors

Thanks so much for your positive feedback Steve. Being accessible to our clients is really important to us.

Rated 5 out of 5 stars

Thank goodness for this professional service!

At a time when I needed not just professional help but guidance, I have received sympathetic support from Tom. I applaud the way my stressful process has been handled and would happily use their services again. Thank you.

April 29, 2021
Unprompted review
Stonehewer Moss Solicitors logo

Reply from Stonehewer Moss Solicitors

Thank you for your kind words Susan.

Rated 5 out of 5 stars

Very helpful

Very helpful and approachable staff an always happy to help with any questions you may have about your claim situation

April 28, 2021
Stonehewer Moss Solicitors logo

Reply from Stonehewer Moss Solicitors

Thanks so much for your positive feedback.

Rated 5 out of 5 stars

all issues sorted with a minimum of…

all issues sorted with a minimum of fuss . No pressures applied which made the visit easy and successful from the outset . Professional in all aspects highly recommended .

April 27, 2021
Stonehewer Moss Solicitors logo

Reply from Stonehewer Moss Solicitors

Thanks Paul. We really appreciate your feedback.

Rated 5 out of 5 stars

Best company ever and got the best…

Best company ever and got the best outcome for both my claims. Kept me informed all the way and I can't thank Tom, Dom and Julie enough such nice people. I would highly recommend them all the time

April 27, 2021
Stonehewer Moss Solicitors logo

Reply from Stonehewer Moss Solicitors

Thank you Adele for your kind words. We are glad that we were able to achieve a positive outcome for your claims.

Rated 5 out of 5 stars

They dealt with my case

They dealt with my case, quickly, they were very supportive and always there when I needed to ask anything.

April 27, 2021
Stonehewer Moss Solicitors logo

Reply from Stonehewer Moss Solicitors

Thank you Jayne for your kind words and positive review of our services.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look