I have been going through a hair journey this last year growing out my very short textured pixie , Michael has made sure we adapt my hair throughout the process without sacrificing style while growing... See more
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Appointment began with a lovely Welcome from Michael!! Michael is kind, thoughtful, and his beautiful awareness always amazes me!!! He is a "Master" knowing just the perfect color (highlights, low... See more
Needed to email as forgot to use discount code. Sadly i was not eligible as didnt meet min. req for spend which was not obvious when I ordered. However response was quick and so was delivery.
Company replied
I cannot recommend stonehills enough. From the minute you walk in the door you are treated like part of the family. Andy has been my hairdresser from the start and honestly that man is a saint and an... See more
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Company details
Written by the company
Stonehills Hair is an award-winning salon with over 20 years in the industry, founded on a passion for delivering expert hairdressing with a welcoming, talented, and creative team. We believe that beautiful hair isn’t just about the time spent in the salon—it’s about ensuring you can achieve healthy, gorgeous hair every day. That’s why we offer expert guidance, personal home hair care tips, and professional product recommendations tailored to your unique needs. At Stonehills Hair, we provide luxury haircare for every version of you, combining real-life expertise with a deep understanding of hair. Our team is committed to supporting your lifelong haircare journey, ensuring that your hair not only looks great but feels its absolute best. We are proud to stock an extensive selection of premium haircare brands, including Davines, R+Co, R+Co Bleu, Moroccanoil, Kérastase, GHD, Popband, and much more. Carefully chosen for their high performance and exceptional results, our product range ensures that whether you’re visiting us in-salon for a personalised consultation or shopping online for your favourite professional products, you can maintain salon-quality hair at home with ease. Located in the heart of Welwyn Garden City, our boutique-style salon is set in a vibrant town centre surrounded by a fantastic choice of shops and eateries. Our warm, inviting atmosphere reflects our commitment to exceptional service, where every detail—from the design to the experience—is shaped by our dedicated team. Discover the Stonehills Hair difference: expert hairdressing, luxury haircare, and a seamless online shopping experience that ensures your hair gets the very best, wherever you are.
Contact info
27 Stonehills, AL8 6NA, Welwyn Garden City, United Kingdom
- 01707390390
- info@stonehillshair.co.uk
- stonehillshair.co.uk
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Reply from stonehillshair.co.uk

Reply from stonehillshair.co.uk
A Truly Exceptional Salon Experiences
rarely write reviews, but I felt this salon truly deserved one.
This is a highly professional and high-quality salon. My hair colour turned out exactly how I wanted, and even after the second wash, my hair still feels super healthy—not dry at all, which is often the case for me after colouring.
Beyond the excellent service, the entire team was incredibly warm and kind. As a psychologist, I naturally observe how people interact, and I was genuinely impressed by the way the staff communicated with each other and with their diverse range of clients. Everyone was treated with equal friendliness and care, creating a welcoming, inclusive atmosphere that makes you want to come back.

Reply from stonehillshair.co.uk
Excellent customer service
Excellent customer service. I had ordered 2 products instead of just 1 and they rang me straight away to check. They refunded the overpayment immediately.
Product arrived really quickly and I got a couple of free gifts as well.
Thoroughly recommend and I will definitely be shopping with them again.

Reply from stonehillshair.co.uk
Great customer service!
Wonderful product and fast delivery! Great customer service thank you :)

Reply from stonehillshair.co.uk
Excellent Service from Stonehills Hairdressing!
"I recently purchased the GHD Curve Soft Curl Tong from Stonehills Hairdressing, and I was impressed by their service. The dispatch was incredibly quick, and the product arrived in perfect condition. A seamless shopping experience—highly recommend!

Reply from stonehillshair.co.uk
Great products,fantastic…
Great products,fantastic service,communication and delivery.Will definitely use again.Thankyou.

Reply from stonehillshair.co.uk
Product is just what I wanted
Product is just what I wanted, arrived in a few days, free sample was gladly recieved. Will use the company again in the future.

Reply from stonehillshair.co.uk
Everyone at Stonehills Hairdressers is…
Everyone at Stonehills Hairdressers is amazing, I always feel very welcomed, Mike is so patient listening to my demands of what I want and advises professionally on what's possible and what not and why. Results are brilliant every time! Thank you so much for the care I am receiving on every visit

Reply from stonehillshair.co.uk
Great company - Thanks so much
Fabulous communication and delivered VERY quickly. I highly recommend this company and will buy from them again.

Reply from stonehillshair.co.uk

Reply from stonehillshair.co.uk
Consistently good
Warm reception from the staff member at the till and the salon is clean with a professional feel. Mario cuts my hair every time and never disappoints. Thank you.

Reply from stonehillshair.co.uk
Great customer service and quick…
Great customer service and quick delivery.
Thanks so much 😁

Reply from stonehillshair.co.uk
Fantastic from start to finish x
After looking for a product for hours i eventually came across Stonehills Hairdressers website, i was a little sceptical about purchasing from a hairdressing site but after looking at all the 5* reviews on trustpilot i ordered my product. Am i glad i did, i ordered in the morning & received my purchase the next morning!!! It was really well packaged even a wee freebie throne in. I wouldn’t hesitate to recommend anyone to buy with confidence from Stonehills Hairdressers, whenever i am ordering products i will absolutely look here first.

Reply from stonehillshair.co.uk
Great experience
Super quick shipping and product arrived in perfect condition. Would definitely order again

Reply from stonehillshair.co.uk
Amazing once again
Mario has done my hair multiple times now and every time he has made my day. He is also such a lovely funny person which makes the overall experince even better

Reply from stonehillshair.co.uk
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