The reviews are all true. A company whose Customer Service is exemplary. Ordered a Yeti Tundra 45 & Yeti ice (what a cooler)online Tuesday morning, arrived Wednesday morning. Along with a hand writte... See more
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At Stones Boatyard, we blend a love for the outdoors with two unrivalled brands: YETI for premium outdoor gear, and Big Green Egg for world-class outdoor cooking. From rugged YETI coolers and drinkware to the iconic Big Green Egg BBQs and accessories, our extensive range is perfect for adventurers and food lovers alike. Whether you’re gearing up for your next trip or creating the ultimate garden kitchen, our showroom and online store have everything you need. Our knowledgeable team is here to offer expert advice and tailored service to help you find exactly what you're looking for. We're proud to offer only genuine YETI and Big Green Egg products, all backed by our commitment to quality and customer satisfaction. Explore our range online or visit our Devon-based showroom and let Stones Boatyard help you get the most out of the great outdoors. Order before 2pm for free next working day delivery on orders over £75.
Yalton, East Portlemouth, TQ8 8PA, Salcombe, United Kingdom
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Prompt response to email regarding Blue Light discount code.
Payment simple and products sent and and received very quickly (appropriately packed which makes a change from other suppliers).

Reply from Stones Boatyard Ltd

Reply from Stones Boatyard Ltd
Amazing survice, my items were delivered less that 24 hours after I ordered them with a sweet hand written postcard thanking me for my custom which I thought was a nice personal touch.

Reply from Stones Boatyard Ltd
Attended a fantastic Green Egg demo day which was informative and fun. They stock Yeti another of my favourite brands . Great to have these items available locally, only gripe is the location, beautiful but a bit of a schlep, could do with an occasional pop up shop in Salcombe as there isn’t a delivery service

Reply from Stones Boatyard Ltd
Excellent shopping experience. Quick delivery with a personal message that gave human connectivity along with convenience. Thank you

Reply from Stones Boatyard Ltd
Absolutely wonderful service from Kate, she was so helpful and extremely pleasant. And, my cooler arrived the very next day! Would strongly recommend this company

Reply from Stones Boatyard Ltd
Great too deal with no hassles and a lovely hand written card from Hannah in the box great personal touch...

Reply from Stones Boatyard Ltd

Reply from Stones Boatyard Ltd
Amazing service next day delivery packaged well searched for ages trying to find this in red but luckily found it here !

Reply from Stones Boatyard Ltd

Reply from Stones Boatyard Ltd
I can't sing their praises enough - each time we have brought something it has arrived on time and as expected with a small note!

Reply from Stones Boatyard Ltd
I recently placed an order with Stones Boatyard for some YETI gear and could not be happier with the service.
After ordering online, I decided to add a few more bits, so I gave them a call. I spoke with Hannah, who was brilliant, really helpful in getting everything added to my order and even applying my Blue Light discount without any hassle.
They have a huge range of products. I was mainly after the food jars this time and ended up adding the Wetlands camo to my collection. My wife also needed something smaller for travel, so we went for a pink 18oz Rambler and a small Firefly food jar, perfect choices.
Shipping was super fast, and a big thank you to Katie for the handwritten postcard, a really nice personal touch that you do not see much these days.
Safe to say, I will be getting all our future YETI products from Stones. Next on the list is a Hopper 18.
Thanks again.

Reply from Stones Boatyard Ltd
Just that little bit of extra care they take of you as a customer

Reply from Stones Boatyard Ltd
As always, exceptional service. The best Yeti distributor around! Such a personal service and efficient team. Thank you

Reply from Stones Boatyard Ltd

Reply from Stones Boatyard Ltd
Brilliant service. Very prompt dispatch & delivery. First time I've bought something from Stones Boatyard but would certainly do again (especially with such a range of Yeti gear ti choose from!).

Reply from Stones Boatyard Ltd
Fantastic service. Exactly what I wanted. Would definitely recommend.

Reply from Stones Boatyard Ltd

Reply from Stones Boatyard Ltd

Reply from Stones Boatyard Ltd
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