The Quit Clinic  Reviews 251

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, encouraging attitude, and personalized support throughout their journey. Many people highlight the excellent service, noting its structured, effective approach and the provision of useful tools and products. Reviewers frequently mention the exceptional customer service, appreciating the regular check-ins and the team's professional and non-judgmental approach. The product offerings, including vapes, liquids, and patches, are also highly valued for aiding in the quitting process. However, some customers experienced issues with communication, specifically mentioning missed calls or unfulfilled promises regarding contact.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent support and... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the supportive and... See more

Product

Consumers find the products provided to be highly effective and supportive. Many reviewers, including those... See more

Customer communications

Users describe ambiguous interactions with contact. Many customers appreciate the regular contact and genuine... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sure! Here's a shorter version of the review: Thanks to Tina at Trust Poult, I’ve made great progress in quitting smoking. Even though I slipped back, her support kept me motivated, and I’m now m... See more

Rated 5 out of 5 stars

The Quit Clinic has been outstanding from start to finish. The programme is structured, supportive, and genuinely effective — but what truly sets it apart is the people behind it. Throughout my 12... See more

Rated 5 out of 5 stars

Excellent Service, helped me give up. Great support. Highly recommend. Tina & the Team are really nice genuine people, always calling every two weeks with support, advice, encouragement & quick to dis... See more

Rated 5 out of 5 stars

Thank you, Tina! With your help, I managed to stop smoking and completely quit all nicotine products by the end of the course. You took the time to explain everything clearly and recommended the bes... See more


4.9

Excellent

TrustScore 5 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The quit clinic

The quit clinic has been excellent to me and help me stop smoking with a vape instead I Honestly can’t thank Leanne enough she got me through it and help me so I say thank you to her and the clinic

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

the quit clinic has helped me quit…

the quit clinic has helped me quit smoking for the final time, I can't ever imagine going back to smoking. I've tried vaping before and never got it quite right and went back to smoking, but with the right ml of liquid and help from leanne I did it an am now smoke free! would definitely recommend others that are thinking of quitting. half the battle is wanting to quit. thanks again quit clinic.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

I am officially a non smoker

My advisor was Leanne and she was absolutely great, helped me in every way I needed to be helped and didn’t keep the conversation going when she heard my son getting upset. Leanne always got to the post and asked how I was getting on and if I was struggling and always gave tips on what to do if I was! Very professional and I recommend her to my smoking friends. I started in February

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with the no Smoking…

My experience with the no Smoking Clinic was fantastic, and Lee Ann, my lady at the end of the phone at any time, just sent her a text and she got back to me as soon as would like to say thank you very much for her help in guiding me through the no smoking process, and I am now officially a non-smoker

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Excellent service. Good listening partner who recommended products to suit my needs. Adjusted those products as my needs changed. None judgemental and extremely helpful.

April 3, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look