Storage4Crafts Reviews 1,251

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and ease of assembly. Many appreciate the versatile and well-thought-out design of the units, which are ideal for organizing craft supplies and other items. The delivery service is frequently highlighted as efficient and well-communicated, with many reviewers commending the helpfulness and professionalism of the staff, especially those providing the "white glove service." However, some customers experienced issues with delivery times being longer than anticipated or with damaged parts upon arrival, though replacements were generally sent without quibble. A few also noted problems with courier services or missing components, which caused delays in assembly.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality, sturdiness, and excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the products,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the promptness, with orders... See more

Service

Reviewers highlight positive aspects of service, with many praising the "white glove service" for its... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more

Rated 5 out of 5 stars

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put to... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Your storage units are great

Your storage units are great, but Fedex delivery service let you down, hence the four stars. The delivery was part delivered and when I checked when the rest was being delivered it said it would be updated. It arrived when I was out and was left by my door. A note was left to say sorry they missed me, with nothing ticked. I have a Ring doorbell. Luckily my neighbour saw the two boxes and took them in his house.

These unit are brilliant,but if this was my first purchase from your company, I would not be buying from you again, due to delivery. Fedex say you must be in for the delivery and sign for it, but in this case the second part of the unit arrived the day after when I was out visiting my sick brother.

October 20, 2025
Rated 4 out of 5 stars

Knightshayes

Deliver received on time. Easy to follow instructions when assembling. Quality of unit is very good. Plenty of useful size boxes and trays. Overall very happy with my purchase.

September 25, 2025
Rated 5 out of 5 stars

They answered their phone enquiries in…

They answered their phone enquiries in good time, they were very clear about the products on the phone and time scales. Delivery was on the day arranged and within the time frame specified in their text. The delivery driver was very pleasant and cheerful and moved everything into the hallway with care. All the items were very well packaged to prevent damaged and clearly labelled. The instructions were very clear and my husband was able to follow them and assembled my unit in an afternoon. The only mistake was when we put the inner divider in back to front, we should have counted the shelf holes so they matched the side units. Easily and quickly rectified. It is a very solid piece of furniture and is being well used already. I am so pleased I bought it.

September 29, 2025
Rated 5 out of 5 stars

Knightshayes 3

I bought the Knightshayes 3 unit and I'm delighted with it. I assembled it myself with help only in the sections where 2 people are needed, when my husband helped me lift the heavy parts. Its beautifully engineered, everything fits properly.

September 25, 2025
Rated 5 out of 5 stars

Excellent

This small storage unit was designed to fit under the Knighthayes storage unit table.
It fits really well and we are delighted with it. All in all it has tidied the sewing room and further supported the table above it. Excellent unit as they all are.
Well done to Storage4Crafts.

October 3, 2025
Rated 5 out of 5 stars

Two leaf craft table

Craft table is great, assembly very straightforward with step by step instructions with photos. I'm a 66 year old female and put it together myself. Very well packaged. Would definitely buy from this company again

September 22, 2025

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