Storage4Crafts Reviews 1,249

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and ease of assembly. Many appreciate the versatile and well-thought-out design of the units, which are ideal for organizing craft supplies and other items. The delivery service is frequently highlighted as efficient and well-communicated, with many reviewers commending the helpfulness and professionalism of the staff, especially those providing the "white glove service." However, some customers experienced issues with delivery times being longer than anticipated or with damaged parts upon arrival, though replacements were generally sent without quibble. A few also noted problems with courier services or missing components, which caused delays in assembly.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality, sturdiness, and excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the products,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the promptness, with orders... See more

Service

Reviewers highlight positive aspects of service, with many praising the "white glove service" for its... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more

Rated 5 out of 5 stars

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put to... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Great service, arrived on the date agreed. Standard of workmanship excellent. Build quality very good. Did need to use after sales but just as good. I have one happy crafting wife. Highly recommend this company and their products

October 26, 2025
Rated 5 out of 5 stars

Knighthayes craft unit

Can not fault anything about storage for crafts ,excellent service,fantastic product,thoroughly enjoyed building the unit.l would recommend the craft units to anyone,

October 27, 2025
Rated 5 out of 5 stars

The quality is amazing

The quality is amazing, the young man that built my unit was exceptional, very helpful. He was polite and pleasant. I am so impressed with storage4crsfts, they know what a crafter needs. I have ordered 2xMolton 12x12 units I can’t wait to get them. Thank you all. Ann Beddoes

October 20, 2025
Rated 3 out of 5 stars

So disapointed ( exford 70)....we put…

So disapointed ( exford 70)....we put it all together, the unit itself is strong, great with castors to move...but the holes for the pegs are not in the right place. Have had 4 people check...because i thought it was me.i have a choice of dismantling and drilling holes, or balancing the boxes. On the instructions there are more holes for the pegs. This was a trial buy before i bought a bigger storage unit, and it was not cheap.

November 8, 2025
Unprompted review
Storage4Crafts logo

Reply from Storage4Crafts

Hi Julia, I have responded to your email explaining which peg holes you need to use to accommodate the storage boxes. The unit should have the correct peg spacing to fit the box kit you have. Perhaps you have not received this email. If you have further questions please do contact us. All of your units are drilled to accommodate each box for the kits on it own shelf, the box at the bottom of each section does not require a shelf as it stands on the base.

Rated 5 out of 5 stars

The hype around Storage4Crafts is well deserved

Everything!!! I’ve often seen adverts for your stuff and it lived up to its promises on all counts, price delivery and quality.

A very heavy solid piece of furniture that was very easy to put together and will fit into my sewing room like nothing ever before.

October 23, 2025
Rated 4 out of 5 stars

Although the units arrived

Although the units arrived, the trays did not, after e-mailing the company asking for them, the request was promptly rectified & was kept up to date with the shipment & tracking. The units are very good quality & so recommend storage 4 crafts.

October 21, 2025
Rated 5 out of 5 stars

I ordered the the single tower with…

I ordered the the single tower with white glove service. I was kept informed of dispatch, delivery and assembley throughtout. I was expecting the tower to be assembled in the living room but it was already done before dispatch and driver wheeled it of the vehicle and put it in place, no waiting around. 1st class service. Thank you

October 23, 2025
Rated 5 out of 5 stars

Perfect customer service

Perfect customer service. Held my order whilst I moved house. Once I had moved I waited less than a week for my delivery. The product was just as expected great quality. Thanks storage for crafts.

October 21, 2025
Rated 5 out of 5 stars

These products are Exceptional

As always These products are without exception the best storage for crafters I add a label to the front of each box clearly marked can find things straight away have 5 storage units, Different box sizes are very useful.

October 22, 2025
Rated 5 out of 5 stars

Delivered within the time frame give…

Delivered within the time frame give and well packed. Easy to put together not overlay impressed with the paper instructions, but went to the website and found them there and they were very thorough. Very happy with my purchase. Saving to get another one.

October 20, 2025

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