Storage4Crafts Reviews 1,249

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and ease of assembly. Many appreciate the versatile and well-thought-out design of the units, which are ideal for organizing craft supplies and other items. The delivery service is frequently highlighted as efficient and well-communicated, with many reviewers commending the helpfulness and professionalism of the staff, especially those providing the "white glove service." However, some customers experienced issues with delivery times being longer than anticipated or with damaged parts upon arrival, though replacements were generally sent without quibble. A few also noted problems with courier services or missing components, which caused delays in assembly.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality, sturdiness, and excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the products,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the promptness, with orders... See more

Service

Reviewers highlight positive aspects of service, with many praising the "white glove service" for its... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more

Rated 5 out of 5 stars

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put to... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I have now made three purchases from…

I have now made three purchases from storage4Crafts and have truly been more than pleased every time. Not only on being kept informed of delivery dates but the excellent quality of the products and how easy they were to put together. I would recommend anyone considering buying, just do it. A very happy customer.

November 19, 2025
Rated 5 out of 5 stars

the promptness of the delivery

the promptness of the delivery, at the time and date specified, the quality of the items when they had been constructed and all the packaging etc removed and the expertise of the fitter. Thank you

November 23, 2025
Rated 5 out of 5 stars

Good delivery

Delivered on time and very helpful.
Very good company and helped us to sort out the issues we had. Sorted the problem straight away.
Very reliable company

November 20, 2025
Rated 5 out of 5 stars

Storage 4 crafts

Such a great company right from ordering to tracking order to delivery and to putting any problems right. Would highly
Recommend there furniture to any crafter or storage for anybody and such a fantastic team.

November 20, 2025
Rated 5 out of 5 stars

Delivered on time

Delivery was on time and included clear assembly instructions. Nothing was missing and the unit was easy and quick to build.

November 17, 2025
Rated 5 out of 5 stars

Excellent service right through from…

Excellent service right through from order to delivery.
So easy to put together with a little help from the YouTube video! - even for someone who had never put anything together before! I now have 5 pieces of Storage4craft & love every piece.

November 18, 2025
Rated 4 out of 5 stars

Better instructions.

I love the unit but feel that it would have been a much better experience if the instructions were a bit more informative. There were a few times when l thought if only they had said this or that it would have been easier. The lady says it takes her about 2 hours, well l suppose it does when you have done it loads if times. Try 2 days, taking into account time taken out to recover your back. As oldies we found it hard to pick up once done only to find that it pulled all the fittings out of the bottom part and made a mess of the bottom unit. We had to ask our grandson to come round to help put the top half on. The unit is very heavy. Having said all that l love the unit now it is done.

November 17, 2025
Rated 5 out of 5 stars

Great company with very helpful and…

Great company with very helpful and friendly staff.
Their products are amazing. Pretty easy to put together if you don't go for their assembly options and do it yourself.
They often have great offers on making the item that bit more affordable.
Recommend them highly

October 27, 2025

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