Storage4Crafts Reviews 1,249

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and ease of assembly. Many appreciate the versatile and well-thought-out design of the units, which are ideal for organizing craft supplies and other items. The delivery service is frequently highlighted as efficient and well-communicated, with many reviewers commending the helpfulness and professionalism of the staff, especially those providing the "white glove service." However, some customers experienced issues with delivery times being longer than anticipated or with damaged parts upon arrival, though replacements were generally sent without quibble. A few also noted problems with courier services or missing components, which caused delays in assembly.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality, sturdiness, and excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the products,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the promptness, with orders... See more

Service

Reviewers highlight positive aspects of service, with many praising the "white glove service" for its... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more

Rated 5 out of 5 stars

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put to... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have several units from you and have…

I have several units from you and have recommend them to friends. They are very well made and solid, with sturdy wheels so they can be moved easily.
Easy to assemble with easy to follow instructions. I also like the diversity of the shelving which is so simple to change

January 13, 2026
Rated 5 out of 5 stars

Excellent service

Communication was good, it was delivered on time. I paid extra to have it built, best thing ever. It meant I could start filling the unit straight away 😁

January 19, 2026
Rated 4 out of 5 stars

Very happy crafter 😀

Ordered through storage4crafts. The unit arrived when specified. Unfortunately several plastic boxes were damaged. I emailed them and explained what the problem was, I took photos of the damaged items and emailed them to Storage4crafts. The customer service was brilliant even after hours, the damaged items were replaced immediately and arrived (undamaged this time) within 7 days. I can't fault them and would definitely recommend them. The unit is lovely and very sturdy.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

I love these units, well thought out and versitile…

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put together, my husband has dexterity issues but still managed to do it with ease (much easier than other flat packed units). I reckon I probably could have done it myself but I was already reorganising my sewing area, patiently waiting!

January 13, 2026
Rated 5 out of 5 stars

Pleased with the unit and the delivery

Pleased with the unit and the delivery. It's being used for storage of DIY tools and equipment. Thanks for the quick response when there was problem. Hope the driver got back safe with the severe weather we had in Cornwall that day. Derek Cook.

January 8, 2026
Rated 5 out of 5 stars

Great experience.at…

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by Antony the person who delivered and built the cupboard,he was pleasant and polite and extremely efficient and was not fazed by a couple of difficult problems that arose! It's not often that you encounter such willing and capable tradesmen these days and he was an absolute star! Thank you for such great service storage4crafts, much appreciated.
Regards
Wendy Willetts
Blackburn, Lancashire

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect delivery

Arrived at time given.
As only small, driver decided to assemble in his lorry in car park. Short walk thro car park to block of flats entrance. Bit concerned as part of the way was over stones until get to slabs and the wheels would have been marked rolling the shelves across the stones. Before I could say anything the driver picked the shelves and carried them to the building entrance. Impressed.

December 18, 2025
Rated 5 out of 5 stars

Great Service

Great service from ordering to my installation of the units. I was kept informed on my order process and it was within the time limit.

December 19, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look