hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more
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Review summary
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Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more
I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put to... See more
I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more
Company details
Written by the company
All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.
Contact info
Apex House, Pathfields Business Park, EX36 3LL, South Molton, United Kingdom
- mail@storage4crafts.co.uk
- storage4crafts.co.uk
4.7
Excellent
1K reviews
Replied to 75% of negative reviews
Typically replies within 24 hours
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A.Aggett
They keep customers informed,at all stages.
Very good delivery, very well packed. Arrived on time.
February 16, 2026
The furniture is beautiful
The furniture is beautiful. It is well made and looks fantastic as well as being practical. For me personally the delivery did not go well twice, having said that the staff apologised and were quick to put things right. I would still recommend the furniture and the company.
February 16, 2026
love the quality and ease of building
love the quality and ease of building. would definately recommend to everyone
February 16, 2026
Arrived in the time slot.
Arrived in the time slot.
Driver was very pleasant and help full.
February 16, 2026
Unit number 4 delivered
Have recently had unit number 4 delivered .
I put this together myself with some help from a grandson.
The unit is now filled with sewing items and looks so neat and organised.
Very sturdy and the boxes are strong and hold much more fabric than I thought they would.
I just love them !!
January 26, 2026
Unprompted review
So well made and straightforward to put…
So well made and straightforward to put together. I already had a desk from Storage4Crafts so this cabinet goes perfectly with it in my craft room. Perfect for my craft storage.
January 23, 2026
Easy to place an order,on time…
Easy to place an order,on time delivery.great product very pleased.
February 5, 2026
Order arrived when they said it would
Order arrived when they said it would. Easy to construct and looks great alongside the other units I got last year!!
January 29, 2026
Evri are slow
Evri are slow. I had a delivery confirmation email sent but the photo does not show my house and all Evri has is an automated response. Apart from this Storage4crafts have always been helpful and knowledgeable. I suggest a change of courier
January 29, 2026
Reply from Storage4Crafts
Hi Christine, Sorry for the poor experience with Evri. Unfortunately things do go wrong sometimes with couriers. Evri have had some very bad press, but on the whole we have actually found them to be similar to most other alternatives for small parcels. I have checked your order and I think I can see the issue - when you have placed your order online only you Street Name has been entered in the shipping address, not you house name/number so in defence of Evri on this occasion it probably was hard for them to know which house was yours! I am sorry I didn't notice before we sent your parcel.
All that said if you haven't received your order then if you let us know using the contact us form on the website or by email. I can then make sure to get your order sent again (to the correct address!) We are always happy to help resolve any issues however they have occurred. Sorry you felt the need to hit us with a one star review on the occasion based on the service from Evri.
We are a not a large company just a small family business trying our best. We do take all complaints seriously and to heart and always will try to improve where we can.
Didn't take long for 2 shelves to be…
Didn't take long for 2 shelves to be delivered
January 29, 2026
Very helpful delivery driver
Very helpful delivery driver. Delivered to room as requested. All parts and fittings supplied.
Good sturdy unit. Instructions were very detailed and informative as to what and where to build pieces.
Just would have liked a better specific individual drawing for the unit supplied.
January 22, 2026
All the units I have are well made and…
All the units I have are well made and fit for purpose. They keep supplies safely stored in an attractive and practical fashion.
January 27, 2026
Needs to be easier to communicate with company.
Impossible to reach by phone. Messages not replied to. Emails answered sometimes. Need to be more accessible when things are going wrong. Fed Ex took 2 days of us waiting in all day to actually deliver the unit. Then no boxes. When this was queried I did get an email reply with tracking info for them. Half the number ordered arrived. I queried this. No reply, but said missing boxes arrived two days later. Not the experience I had with this company before, but then I paid for assembly.
February 10, 2026
Reply from Storage4Crafts
I am very sorry your delivery experience was not good on this occasion. You are right we are able to offer a far superior service when we deliver ourselves with the white glove assembly service. I am afraid with the free courier delivery service we are reliant on using couriers where the experience is not quite the same.
With regards to contact are primarily an online business and do strongly encourage contact via the website or email. We will always do our best to assist, but with couriers once the goods are with them we have no more access to information with regards to delivery days/times than you do with the tracking information supplied. If goods are not received in the timescales we advised (usually within 3 working days from despatch) then we will of course investigate this with the courier.
I do understand that when couriers advise you of delivery days and time slots and do not keep to them it can be extremely frustrating and inconvenient. As much as we would like though this is part of the process that we have no control over.
Thank you for your feedback it is valuable to us and always shared with the couriers whenever we have the opportunity,
The products I have purchased are…
The products I have purchased are excellent quality and they keep you informed about delivery. Really pleased thank you.
January 27, 2026
As good as shown on line
Easy ordering, prompt delivery, lovely delivery man. Very well packed. Finished cupboard exactly as I expected. Thank you.
January 26, 2026
I don't like to complain
I don't like to complain. I have had 2 items. And both was damaged.
Yes the damaged parts were replaced. Its the waiting for parts to be replaced.
January 26, 2026
Reply from Storage4Crafts
I am very sorry that you have received damaged items on two occasions. We do make every effort to pack items as securely as possible to withstand the effects of the courier system. Despite our best efforts sometimes items are damaged in transit. We will always replace this items as soon as we possibly can. I do understand however that it can be frustrating when you are waiting to complete assembly of an item to have to wait for replacements.
I do understand that you don't like to complain, I don't either. I also understand it can be uncomfortable to complain especially when the issues you have raised are being resolved. Thank you for raising this and giving us the opportunity to try to improve. Unfortunately we can't change how the couriers handle parcels but we are constantly reviewing our packaging to better protect our products.
Outstanding company
Outstanding company, great quality, service with a friendly human touch! Rare these days. Im so happy with my Knightshayes cupboard and sewing is so nice with eventhing in one place!
The guy who came and built it was brilliant swift and professional too. 5 stars 🌟 definitely
January 26, 2026
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