Storage4Crafts Reviews 1,249

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and ease of assembly. Many appreciate the versatile and well-thought-out design of the units, which are ideal for organizing craft supplies and other items. The delivery service is frequently highlighted as efficient and well-communicated, with many reviewers commending the helpfulness and professionalism of the staff, especially those providing the "white glove service." However, some customers experienced issues with delivery times being longer than anticipated or with damaged parts upon arrival, though replacements were generally sent without quibble. A few also noted problems with courier services or missing components, which caused delays in assembly.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality, sturdiness, and excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the products,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the promptness, with orders... See more

Service

Reviewers highlight positive aspects of service, with many praising the "white glove service" for its... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more

Rated 5 out of 5 stars

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put to... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

they were very helpful

they were very helpful, i had to delay delivery twice as i was not ready for the installation. they understood the problem and were very helpful in re-arranging the delivery. i decided to have the white glove service and was glad that i did as there was so much packaging which they took away with them.

March 18, 2026
Rated 5 out of 5 stars

I had my Hartland 160 delivered and…

I had my Hartland 160 delivered and assembled on Friday. I am more than pleased with the quality of it. The young man that delivered and assembled it was so nice can't praise him enough. Wish I had asked his name. I can't wait to purchase another piece of storage from here.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

The Customer Service is amazing

The Customer Service is amazing. I expect good service and I was not disappointed. After starting a new job and phone issues, I finally received an email re delivery that day. After a panic I went on chat to explain. In an instant, I received a message to say the delivery would be later that evening when I’d be home. I was so very thankful and amazed at the service shown and by the lovely driver. Thank you so much. Xx

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is amazing

Customer service is amazing, I had an issue with installation which has made it slightly awkward to open the craft table, and rather than go through the hassle of sending back I suggested a resolution which they promptly accepted and responded to, thank you

March 4, 2026
Rated 5 out of 5 stars

The whole service was a joy to…

The whole service was a joy to experience. I have saved for years to buy the Knightshayes and I ordered it in January along with the assembly service. I knew it would be 8 to 12 weeks and marked my calendar. There was regular contact and I had a lovely surprise one day to say that I would be receiving my order the following week, only 5 and half weeks after the initial order. The assembly service is something I would recommend, it took the young man approx 3.5 hours, if it had been left to me and my partner we would still be assembling and probably sleeping in separate rooms! lol. It is a lovely piece of furniture, solid and very easy to fill, al the boxes come with it. I now have everything in one place instead of bags and boxes all around the house and I have found I work neater too. Saving for a smaller work station or table to go in the conservatory for my art stash now!

February 20, 2026
Rated 5 out of 5 stars

The service was very good

The service was very good, Anthony (I think this was his name) explained what I needed to know to put the smaller unit together myself which was very helpful. I also asked him to take the unit parts out of the cardboard so he could take that away and I would not have to get rid of it from my end. He was very efficient and when he had finished and left you would not have known that anybody had been, only that there was a unit in place. I would definitely use Storage 4 Crafts again.

February 20, 2026
Rated 4 out of 5 stars

I would have given you 5 stars because…

I would have given you 5 stars because I really like your product.I was disappointed with the 12,×12 storage boxes. The quality is inferior to the boxes I have received from you before. These boxes are brittle, not shatter proof . I bought the same some time ago at B and M . I will still support you in the future.Regards Rita

February 16, 2026
Rated 5 out of 5 stars

Excellent products

Excellent products, excellent service. One of the boxes was unfortunately damaged when delivered but a replacement was sent by Storage4Crafts the same day I let them know.

March 8, 2026
Rated 5 out of 5 stars

Excellent

The furniture is well made, sturdy and second to none. The service is personal and help is readily available. I have several pieces of Storage4Crafts furniture and am delighted with every piece. The furniture also makes my life easier, having all my craft materials within easy reach, in containers that hold much more than anticipated. If I find space for another piece I will order again from Storage4Crafts.

February 19, 2026
Rated 5 out of 5 stars

A brilliant unit, just the right size

I received my unit at the end of February. I am over the moon with it. The delivery driver was good and interested in providing a good service. The unit was very well pack and protected - time was taken here to ensure a safe delivery and stop it from getting damaged.
My husband put the unit together and I love it . It is a lovely size and not to imposing.
The storage boxes are also of good quality.
I am now labelling and sorting my quilting ,
cross-stitch and embroidery into all the boxes .
I now look forward to my next purchase in August to go on the top of my unit. Just save up for it.

February 27, 2026
Unprompted review

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