Storage4Crafts Reviews 1,249

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and ease of assembly. Many appreciate the versatile and well-thought-out design of the units, which are ideal for organizing craft supplies and other items. The delivery service is frequently highlighted as efficient and well-communicated, with many reviewers commending the helpfulness and professionalism of the staff, especially those providing the "white glove service." However, some customers experienced issues with delivery times being longer than anticipated or with damaged parts upon arrival, though replacements were generally sent without quibble. A few also noted problems with courier services or missing components, which caused delays in assembly.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality, sturdiness, and excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the products,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the promptness, with orders... See more

Service

Reviewers highlight positive aspects of service, with many praising the "white glove service" for its... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more

Rated 5 out of 5 stars

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put to... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good experience overall, recommended!

My original delivery / assembly date was within 8 weeks of ordering but I had to change it due to holiday plans and so was delivered a month later which was perfect for me. The chap arrived promptly on the day that Storm Goretti hit, he was friendly and had the Knightshayes unit assembled within about 3 hours, taking all packaging away with him. Whilst I’m sure the unit is straightforward enough to assemble with 2 people I am glad I paid the extra for the “white glove” service.

January 8, 2026
Rated 5 out of 5 stars

Great quality product

Great quality product. Communications and customer service super. I have a cupboard from this company already and the two leaf table was a much longed for addition. These are considered purchases but worth the money because they last.

March 31, 2026
Rated 5 out of 5 stars

Emails keeping you to date with order…

Emails keeping you to date with order were helpful. Delivery arrived on time and I had the white glove service which was brilliant, so glad I had it. Good quality cupboard and storage boxes. I am enjoying using it 😊

March 30, 2026
Rated 3 out of 5 stars

Instructions

Arranged a date and time with the company. Delivery company delivered earlier than delivery time agreed.
Instructions did not match the amount of items in the boxes. Proofread the instructions for putting items together. After figuring out that I did not need the extra piece. It was easy to put together.

March 27, 2026
Rated 5 out of 5 stars

The product is very robust

The product is very robust. I like the solid back that so much furniture doesn’t have.
Delivery and packaging very good.
Waiting for more designs later this year.

March 23, 2026
Rated 5 out of 5 stars

Storeaway Marwood 100 Storage Tower

My order arrived ahead of schedule and, aside from being delivered in two separate consignments on consecutive days, it was delivered within the time frame provided. The build instructions were easy to follow, I ordered doors with my cabinet and the details were for different door fixings but the new style were very obvious to install and probably easier than those used previously. It took no time to put together.
The quality of the cabinet is excellent, it's robust, well made and clearly built to last.
It's been very well thought through so that different configurations of storage boxes can be used to suit individual requirements. One of the storage boxes arrived damaged but was immediately replaced following my email notification so excellent customer service too.
I'd really love the workstations too, I'll have to work on that one.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

The Lundy Storage Unit

My storage arrived very quickly well wrapped easy to assemble good clear instructions may need another one I've filled this one plenty of space and it's on casters so it's easy to move around very well made thank you storage4craft a unit for us crafters
Mrs B

March 20, 2026
Rated 5 out of 5 stars

Evo 190 storage unit and…

I bought the Evo 190 storage unit and two Insteon storage towers The easiest furniture I have ever put together. It’s very well made and solid and I know it will last forever. I only had to get a little help to put the large unit on its wheels. It moves so smoothly to. It’s taken me soo much longer to reorganise my fabric stash and crafts. The units have made a huge difference to my sewing room. I can now find everything.

March 27, 2026
Rated 5 out of 5 stars

Very satisfied customer

The delivery man was personable, well mannered and respectful. The Exford 190 is a marvellous piece of furniture and brilliantly functional. The quality is excellent and the unit would not look out of place in any room. I shall be ordering the Kingsleigh next
I am a very satisfied customer.
This company deserves to do well.
Thankyou so much Jo and Kevin and your wonderful staff.

March 18, 2026
Rated 5 out of 5 stars

I have ordered from this company twice…

I have ordered from this company twice before I have always found them very efficient and very helpful if you want to change the type of boxes they will always do their best to help. The white glove service has again always been good and they take all the cardboard away and leave no mess.

March 26, 2026
Rated 4 out of 5 stars

A very high quality unit

A very high quality unit. Efficient delivery. My 4 stars rather than 5 was due to the construction instructions. Panels were mis labelled, making it difficult to work out what each piece was. One code number was on all of the side pieces, and there should have been 2 separate numbers according to the instructions. It was also not clear which pieces required the locking screws on both sides and I had a mis match with the 2 different type of locking screws and had to use what I had left in some places rather than what the instructions said. It was extremely heavy to lift and we struggled to lift it up, I would recommend saying 3 people are needed to lift it up after construction. How ever, i will always recommend this company, the units are ideal as they are designed for people who craft and do not have enough space!

March 25, 2026

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