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Storage King New Zealand Reviews 2,655

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and accommodating nature, making every interaction pleasant and efficient. Many highlight the outstanding customer service, noting the team's willingness to go above and beyond to assist with various needs, including time-sensitive situations and specific budget requirements. The facilities are frequently described as clean, secure, and well-maintained, with convenient access and useful amenities like trolleys. Reviewers appreciate the smooth user experience, from easy online registration to clear communication and efficient processes. However, some people were dissatisfied with occasional issues like elevator malfunctions and difficulties in reaching responsive customer support, leading to wasted time and frustration.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Consumers find service to be positive, highlighting the helpfulness and professionalism of the staff. Many... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the ease of... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness, politeness,... See more

Facilities

Customers consistently note positive experiences with facilities. Reviewers frequently praise the cleanliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Storage King Grey Lynn are always finding ways to accommodate storing my boat. Nothing is a problem for them which is very refreshing and rare these days. They even stopped two women... See more

Company replied

Rated 5 out of 5 stars

People working there are extremely nice helpful and my experience has been very positive. Office ladies awesome.. they took notice that I was moving places and prepared a gift basket for me that was s... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Would recommend 100%. Friendly helpful and accommodating. Good communication and efficient, everything was explained thoroughly. Am very happy with storage unit. Just right for... See more

Company replied

Rated 5 out of 5 stars

We were in a time-sensitive situation and the team at Dunedin went above and beyond to help us out. They were so kind and accommodating and offered solutions which made a stressful time so much easi... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King New Zealand

Written by the company

Storage King New Zealand: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across New Zealand. With friendly self-storage facilities located across major cities in the North and South Islands, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Kiwis Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local New Zealand team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 0800 220 210 or get a free quote online today!

Visit our website: storageking.co.nz


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!


4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Always Professional

Always fast, helpful experience. Units in immaculate condition along with the entire complex. Have used Cambridge and Tamahere sites - know my belongings are safe secure and dry. Totally recommend using this very professional company.

July 31, 2025
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Reply from Storage King New Zealand

Thank you, Kay! We're thrilled to hear about your positive experience and appreciate your recommendation. Keeping our facilities in top shape and ensuring the safety of your belongings is our priority. We look forward to serving you again!

Rated 5 out of 5 stars

Convenient and professional

Friendly and knowledgeable staff. Instant access and accommodating. Reasonable pricing. Very good facilities, in a central location with easy access from multiple roads to avoid heavy traffic times.

July 29, 2025
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Reply from Storage King New Zealand

Thank you for your fantastic feedback, Kent! We're thrilled to hear you had a great experience with our team and facilities. Providing easy access and reasonable pricing is our priority, and we appreciate your recognition. We look forward to serving you again!

Rated 5 out of 5 stars

Excellent service and that fact that…

Excellent service and the fact that they have a truck handy to help move stuff is a bonus, takes the stress out of finding transport.

July 27, 2025
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Reply from Storage King New Zealand

Thank you for your fantastic review, Sione! It is wonderful to hear that our service and transport options made your experience less stressful. We’re always here to help with your storage needs!

Rated 5 out of 5 stars

The team members were helpful from…

The team members were helpful from initial phone contact to a site visit. Highly recommend this company to everyone.

July 27, 2025
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Reply from Storage King New Zealand

Thanks for the great review, Lorriane. It is a pleasure to be of service.

Rated 5 out of 5 stars

Such easy access and a bonus being…

Such easy access and a bonus being indoors. Many accessories available for transferring from vehicle/truck to unit. Helpful and friendly staff.

July 27, 2025
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Reply from Storage King New Zealand

Thank you, Wendy! We're glad to hear that you found our facility convenient and our staff helpful. We strive to make the storage experience as seamless as possible. Your feedback is greatly appreciated!

Rated 4 out of 5 stars

Great service for peace-of-mind storage. The service provided is efficient and…

The service provided is efficient and very safe and secure. The space we booked was easy to access by our furniture delivery company, and also by us at any time, We received a welcome pack from the staff member on site when we arrived and shown where we could find toilet facilities if we needed them.

July 28, 2025
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Reply from Storage King New Zealand

Hello Douglas, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Easy service

Easy service. Secure. Well priced. Friendly staff.

August 4, 2025
Unprompted review
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Reply from Storage King New Zealand

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Everything was easy to understand

Everything was easy to understand. Easy to understand and straightforward

July 11, 2025
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Love my experience so far

Very quick response and the receptionist is amazing.

July 17, 2025
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Reply from Storage King New Zealand

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Excellent and professional service

First of all the customer service over the phone was professional and very helpful. Secondly, the customer service in person while on site was even more friendly and professional.

July 9, 2025
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Very helpful and supportive in our…

Very helpful and supportive in our overseas move.
Option to hire more space if needed.

July 14, 2025
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Reply from Storage King New Zealand

We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.

Rated 5 out of 5 stars

Great Storage with easy access & helpful team of people

I easily booked a space with Storage King, they had a good deal going for 4 months at a reduced price also. The storage space is really good, clean, and not damp at all, with good lift access, which really helped with the move in. They let us us their small truck this was great, and then when we had to do a bigger move in they recommend great movers. I recommend the Rosedale Storage King they are very helpful.

July 2, 2025
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Reply from Storage King New Zealand

Thanks for the fantastic review, Tracey! We're thrilled to hear you had a smooth experience with us. Our team strives to provide top-notch service and great deals, so it’s wonderful to know you found everything to your liking. We appreciate your recommendation!

Rated 5 out of 5 stars

Very helpful staff

Staff are really helpful and made what was a stressful situation less stressful! Thank you!

July 9, 2025
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Reply from Storage King New Zealand

It is wonderful to hear that our team made your experience smoother, Wynn! Providing excellent customer service is our top priority, and it's great to know we could help during a stressful time. Thank you for your kind words!

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