Storage King Australia - Canning ValeReviews 

I recommend you avoid using Storage King. They are greedy with pricing and will rapidly push up the price they charge you, after your initial sign-up.
I rented a unit in April 2021 for $95 a month and within 2&1/2 years the same unit cost $190 a month. Just greed on their part.

I've used Storage King Canning Vale in the past, and when needing to organise a small storage unit I sought quotes from two local self-storage facilities, including Storage King. The quotes were much the same, but I never heard back from the other one, whereas Storage King followed up with me regularly, and kept me informed about the availability of units, as they were in short supply.

When it came time to go ahead and move in, it was all very smooth. They are very professional in their processes, and walked me through entering and leaving and made sure I understood the hours and that I could enter the code correctly.

The friendly staff willing to help
Very tidy facility peace of mind that our property is safe and secure
Keep up the good work 👍

Very helpful and polite. Great service from all the staff.

Easy sign up, great promo with no lock in, friendly customer service ambassadors. Location was close to my desired, so going back forth with accessible hours make it very convenient for me too.

Great service from the Lady in the office sporting everything out for us in your Canning Vale Branch.

It was just a very easy process with a great person to get me sorted

The person we dealt with on the day of arrival was very kind and stayed back to help us and to assure the hired space is enough and suitable for our usage purpose.

Lost my key and had to cut the lock and put in new one. The lady there was so nice and make the stress situation easier to take. Good and helpful customer service

The lady that sorted out storage for me was very cool and helpful.

Brenda was a delight to deal with. She responded to a Saturday morning online enquiry promptly. She was very informative, helpful and above all not pushy and simply trying to lock in another customer. Would highly recommend this venue and business.

Friendly, helpful staff.

Great staff, clean facilities, for me a great location.

Very good service and friendly staff.
Storage rooms were clean and had easy access with plenty of trolleys available.

I have a half size unit and it has plenty of storage, The team at canning vale are very helpful and it is easy access in and out, Very please indeed and would recommend it to my friends and family. Keep up the good work guys.

Brenda was super efficient and extremely helpful during our multiple trips to the canning vale office, while securing our storage units. Navigating the stresses of a quick sale & moving home all within a very short period was made 100% easier with her friendly & cheerful disposition! Thanks Brenda you were terrific🫶👌

It seems all about SOPs at the time of signing the contract.
I signed my contract around 10 Oct for my term to start from 21st Oct to 20 Nov - a period of one month. I paid all the charges upfront.
on 21st Oct, when my sons tried to go in, they found that the Access Code was not working.
On 25th of Oct I personally went to your office during your office time and found that my access code had not been entered into the system. It was entered then and there and my access was initiated.
I asked, if the 4 days that I had lost would be added to my contract so that instead to it expiring on 20 Nov, it should now expire on 24th Nov. I was told that that was not possible, however she said that she will give me 4 days credit - whatsoever it means.
0n 5th of Nov, again my code stopped working. That is the situation at this moment. So I shall loose all of my week-end (most important days when moving the house).

I SUGGEST THAT A PERSON BE AVAILABLE ON TELEPHONE 24 HOUR A DAY TO DEAL WITH CUSTOMERS PROBLEMS.

Will see what I am told when on Monday morning I go into office. Another cock and bull story!