The support I have received from staff at Storage King since I applied for a Storage space has been good to great.
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The support I have received from staff at Storage King since I applied for a Storage space has been good to great.
Company replied
I was very happy with the service I received. The price and the options offered were excellent. Whenever I called with a query, the team was helpful, friendly, and provided clear information.
Company replied
Brenda was a delight to deal with. She responded to a Saturday morning online enquiry promptly. She was very informative, helpful and above all not pushy and simply trying to lock in another customer.... See more
Company replied
Have found SK to be very clean staff to be helpful, As this is my first experience hiring a storage unit I appreciate the reminders for insurance and rent due reminder as this is a busy time for me, a... See more
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
9 Tulloch Way, 6155, CANNING VALE, WA, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 74% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with storage, good value. Secure facility.
I work in a large corporate company and we always sell ourselves on service. I am always surprised when using a service or buying a product how many times I get bad service when someone doesn't seem to be interested in working or don't seem like they value you as a customer. Unfortunately, it feels like sometimes this is the norm and the service we all seem to get at times. So those are cases of how you can get bad service and Storage King Canning Vale is the example of what customer service should really be.
From the first contact with Ruby, she was always helpful with my enquiry and gave me the information I needed. She followed up with calls when I requested and helped all the way up to my arrival and booking.
When I arrived, Ruby was helpful showing me around the options of units but throughout she was happy, smiling and friendly on a partially grey day. When I went to the office to do the paperwork I met Brenda and she was as friendly as Ruby and was a pleasure to talk with her and have a little joke. Both Ruby and Brenda were welcoming, friendly and so helpful and I left thinking now that is what service should be.
Storage King are lucky to have such great people working in one of their branches. But it shows when you have great people working for your business how good an experience a customer can have.
Thank you both for making booking for a storage unit such an enjoyable experience.

Reply from Storage King Australia - Canning Vale
Great service given at Storage King. We were pushed for time and needed a lockup super quick. Storage King went above and beyond to accomodate our needs at such a stressful time. I can't Thank them enough or show my gratitude to them. 'Brenda' was compassionate and sensitive to our situation. A Big Thank you.

Reply from Storage King Australia - Canning Vale

Reply from Storage King Australia - Canning Vale
Exceptional service by the lovely Brenda. Happy, helpful and takes all the stress of moving and storing away. Couldnt ask for a better place to get help in what's needed to make things easier. Highly recommend 😊
We were very impressed with Storage King,Canningvale. Ruby was very helpful, polite and informative. We had the use of a large storage truck, free of charge for transporting. The storage rates were competitive too. I would highly recommend .

Reply from Storage King Australia - Canning Vale

Reply from Storage King Australia - Canning Vale

Reply from Storage King Australia - Canning Vale
I had a great customer service experience from Storage King Canningvale. Staff are very friendly and supportive.
Moving trolleys are not up to the standard nd needs replacement I believe..
Overall I had a great experience.
Regards Nair

Reply from Storage King Australia - Canning Vale
Ruby the store manager is fantastic very helpful a pleasure to deal
With

Reply from Storage King Australia - Canning Vale
Great customer service, great prices, storage is clean and tidy. Highly recommend
Staff were so helpful, unit lovely and clean, trolley available to help transfer things from car to unit. Access to the units is easy (roads wide) and having insurance available when signing up, so convenient.
Highly recommend Storage King :)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.