The lady we saw was professional - friendly - informative - we were given choices and terms and conditions clearly explained - we are happy with the option we chose. We would definitely recommend St... See more
Company replied

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The lady we saw was professional - friendly - informative - we were given choices and terms and conditions clearly explained - we are happy with the option we chose. We would definitely recommend St... See more
Company replied
I received a prompt response to my online storage quote inquiry. I was contacted by Karina within 24 hours. When I went to the castle hill branch, Karina was extremely helpful in every way possible in... See more
Company replied
Re: hiring a storage unit at Castle Hill, NSW. My wife and I can't speak highly enough of the professional and courteous service we received. In addition, they put together a FREE promo; of packaging... See more
Company replied
the team at Castlehill have always looked out for my best interests. if/when an issue arises (and lets face it they do for all of us at times) there is a real person at the end of the phone with a hum... See more
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly locations, in cities such as Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, we have self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
5 Gladstone Rd, 2154, CASTLE HILL, NSW, Australia
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Replied to 72% of negative reviews
Typically replies within 1 week
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Clean , easy access, polite and friendly staff , good lighting , good trolley, good lift , rain free loading areas so very happy

Reply from Storage King Australia - Castle Hill

Reply from Storage King Australia - Castle Hill
After getting the run around with another company Storage King have been amazing. The customer portal makes everything easy and everyone is friendly. Thanks guys, saved us the stress of moving.

Reply from Storage King Australia - Castle Hill
The desk welcome, information supplied and the NO charge one month promotion helped me make the decision to go with SK.

Reply from Storage King Australia - Castle Hill
I got free upgrade and one month free insurance as part of a promotion and being able to access items in storage and add to the contents has been great. Raghu and Hayden at castle hill were very helpful

Reply from Storage King Australia - Castle Hill
The guys here are most helpful and make it easy.

Reply from Storage King Australia - Castle Hill
I needed a quick support solution, Storage King were perfect.
Good staff and professional service.

Reply from Storage King Australia - Castle Hill
My queries were answered professionally. Step-by-step instructions were very helpful and concerns I had after storing some items were quickly sorted.

Reply from Storage King Australia - Castle Hill
The staff could not be more helpful… would highly recommend this company and storage facility is clean and well secured.

Reply from Storage King Australia - Castle Hill
Excellent customer service! The manager here went above and beyond for me to fit me in at such last notice!! I arrived so late at night from an interstate move and for Gary to do that work me was very nice of him, I appreciate it a lot! :) If he didn’t organise it such late notice I literally would have been stuck with no where to put my furniture so I appreciate it 1000%! They help you so much and always ensure your receiving excellent customer service! I highly recommend! :)

Reply from Storage King Australia - Castle Hill
Quick honest service was provided to me. And very friendly staff.

Reply from Storage King Australia - Castle Hill
Exceptional Customer Service! Gary is incredibly professional, helpful, understanding and always goes above expectations to ensure all my queries are answered and i stay a happy and satisfied customer!

Reply from Storage King Australia - Castle Hill
The service provided was very good. I used the truck which was very helpful. Thank you. One thing that needs attention is the drivers seat. It gave me a significant pain in my left leg.
Thnak you again

Reply from Storage King Australia - Castle Hill

Reply from Storage King Australia - Castle Hill
Extremely friendly and a very professional and experienced company that I would recommend to anyone and everyone

Reply from Storage King Australia - Castle Hill
The staff were excellent, specially Venu who took away the stress off our house move

Reply from Storage King Australia - Castle Hill
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