The lady we saw was professional - friendly - informative - we were given choices and terms and conditions clearly explained - we are happy with the option we chose. We would definitely recommend St... See more
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I received a prompt response to my online storage quote inquiry. I was contacted by Karina within 24 hours. When I went to the castle hill branch, Karina was extremely helpful in every way possible in... See more
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Re: hiring a storage unit at Castle Hill, NSW. My wife and I can't speak highly enough of the professional and courteous service we received. In addition, they put together a FREE promo; of packaging... See more
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the team at Castlehill have always looked out for my best interests. if/when an issue arises (and lets face it they do for all of us at times) there is a real person at the end of the phone with a hum... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Records Storage Facility
- Storage Facility
About Storage King Australia - Castle Hill
Written by the company
Storage King Australia: Stuff It. Live More.
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly locations, in cities such as Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, we have self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Why Aussies Love Storing with Storage King:
-
Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
- Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
- We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
- Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
- Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.
How We Can Help You:
- Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
- Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
- Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
- Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Contact info
5 Gladstone Rd, 2154, CASTLE HILL, NSW, Australia
- 02 9659 7508
Get Your FREE, No-Obligation Quote Today
4.5
Excellent
69 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent and knowledgeable
Very experienced and helpful staff who helped me manage my move with far less stress than anticipated.
December 24, 2020
Reply from Storage King Australia - Castle Hill
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Great customer service and very…
Great customer service and very convenient to access anytime
December 21, 2020
Reply from Storage King Australia - Castle Hill
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Castle Hill team went above & beyond in…
Castle Hill team went above & beyond in accommodating my requirements. Very grateful.
November 5, 2020
Reply from Storage King Australia - Castle Hill
Thanks for the great review, John. It is a pleasure to be of service.
Efficient initiation to 'Storage'.
Gary in the office made my first experience with 'Storage' a pleasure. All necessary paperwork was sorted quickly and efficiently.
November 2, 2020
Reply from Storage King Australia - Castle Hill
Hi Catherine, Thank you for the positive feedback!
Reply from Storage King Australia - Castle Hill
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
The storage is in a second floor.
August 18, 2020
Unprompted review
Reply from Storage King Australia - Castle Hill
We strive to provide the best service. We'll be taking your experience into consideration as we work to improve.
Trailer is safe and sound and ready for…
Trailer is safe and sound and ready for adventure
August 15, 2020
Unprompted review
Reply from Storage King Australia - Castle Hill
We are glad you enjoyed your experience at Storage King Group.
Great customer service
Great customer service, easy set up and excellent facilities. 2nd time user and would recommend to others
July 19, 2020
Unprompted review
Reply from Storage King Australia - Castle Hill
This is great news! We're so happy to know that you had a good experience.
Great service and friendly and helpful staff
The receptionist was very pleasant and most helpful. She helped work what size storage I needed and it was easy to book with her. I was impressed with her and her friendliness.. well done Storage King!!
July 19, 2020
Unprompted review
Reply from Storage King Australia - Castle Hill
Thanks for the great review, Lynette. It was a pleasure serving you as a customer.
Storage King Castle Hill assisted our…
Storage King Castle Hill assisted our company when we required urgent storage space. Cheryl at Storage King went above and beyond to fulfill our needs. All of our requests were met with a ‘can do’ attitude. Brilliant customer service.
July 4, 2020
Unprompted review
Reply from Storage King Australia - Castle Hill
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Outstanding payments
Very understanding and accommodating for debit order declining, arrangement to make payment few days later . well done to be of service to ur customers
May 25, 2020
Unprompted review
Reply from Storage King Australia - Castle Hill
Hello Mervyn, thanks for the positive feedback! We're always happy to hear good things from our customers.
Poor communication and process
Poor communication about unit. Poor check in time and process.
March 30, 2020
Unprompted review
Reply from Storage King Australia - Castle Hill
Hello C., we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/29656286/i
Reply from Storage King Australia - Castle Hill
This is great news! We're so happy to know that you had a good experience.
Very kind understanding and helpful…
Very kind understanding and helpful team who goes an extra mile to help their customers.
Keep it up and we'll done.
Thanks
Peggy Nyambe
January 19, 2020
Unprompted review
Reply from Storage King Australia - Castle Hill
Hi Peggy
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Great service and good price!
Mark was beyond helpful and made the whole process so easy even though we had left everything till the last minute. Very happy with our experience, highly recommend!
January 12, 2020
Unprompted review
Reply from Storage King Australia - Castle Hill
This is great news! We're so happy to know that you had a good experience.
My wife was quoted a rate over the…
My wife was quoted a rate over the phone - when I turned up to enter into the contract the gentleman at the site advised that there would be an additional $16 cleaning fee notwithstanding that I assured him that it would be left spotless and also that I was also required to purchase $1000 worth of insurance for a nominal amount of $1.50 - he did give me a complimentary padlock however it leaves a very bad taste in my mouth - moral of the story caveat emptor. Storage space is clean and security is good - pity about the rate deception.
January 8, 2020
Unprompted review
Reply from Storage King Australia - Castle Hill
Kevin, we're sorry that we missed the mark with your experience. We will have our customer success team look into this immediately.
Affordable peace of mind
Storage King Castle Hill provided me with a professional, friendly and cost effective storage solution that most importantly gave me peace of mind.
Thank you to Mark, Cheryl and the team.
January 5, 2020
Unprompted review
Reply from Storage King Australia - Castle Hill
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
A great safe
A great safe, well-organised storage place for my stuff.
January 3, 2020
Unprompted review
Reply from Storage King Australia - Castle Hill
Hello Jit, thanks for the positive feedback! We're always happy to hear good things from our customers.
The service has been exceptional
The service has been exceptional. We went to your Rouse Hill centre first and Shannon was wonderful. The unit that we needed was located at Castle Hill and the service there also has been fantastic. Highly recommend this company for its professionalism and quality of storage facilities.
December 26, 2019
Unprompted review
Reply from Storage King Australia - Castle Hill
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our stores.
I cannot get my stuff!
Storage is locked with a padlock on Christmas. We cannot get our tent out and we going camping. The reception picks up the phone to inform us that they cannot help us. Why are you even there? To make your wage? Just go home, no point to even pick up the phone.
December 25, 2019
Unprompted review
Reply from Storage King Australia - Castle Hill
Hello Agnes, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/28135607/i
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