Alex was helpful and responsive and patiently answer all the questions I have. Jo made the setting up of account smooth and easy. Overall, it was a good experience.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm quite disappointed that my storage unit 797 was broken into (lock broken with bolt cutters). When CTV footage was reviewed by Storage King staff, two males (one Asian) can be seen taking several... See more
Company replied
We didn't actually end up needing Storage King but from our first enquiry to finalising our request,we were treated with courtesy,respect and excellent customer service. Jo particularly was wonderful.... See more
Company replied
Very happy with process, clean environment, staff very pleasant, 1st month free one very welcome, parking good, questions answered freely. Overall having this has made life a slight easier for us
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Records Storage Facility
- Storage Facility
About Storage King Australia - Mitcham
Written by the company
Storage King Australia: Stuff It. Live More.
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Why Aussies Love Storing with Storage King:
-
Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
- Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
- We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
- Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
- Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.
How We Can Help You:
- Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
- Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
- Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
- Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
Contact info
2 Simla St, 3132, MITCHAM, VIC, Australia
- 03 9874 4888
Get Your FREE, No-Obligation Quote Today
4.8
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Anthony is awesome!
Anthony is very professional, friendly and helpful! Highly recommend!
November 20, 2023
Reply from Storage King Australia - Mitcham
Thanks for the great review, Charmaine. It is a pleasure to be of service.
I was guided to the correct size unit…
I was guided to the correct size unit that suited my needs. The process of reserving and then securing the unit was smooth and straight forward.
October 13, 2023
Reply from Storage King Australia - Mitcham
Thanks for the great review, Stephen. It is a pleasure to be of service.
Great can't complain
August 23, 2023
Reply from Storage King Australia - Mitcham
Hi Rosma, Thank you for the positive feedback!
From first contact the people I spoke…
From first contact the people I spoke with were knowledgeable, helpful and made the whole storage process easy.
August 13, 2023
Reply from Storage King Australia - Mitcham
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Mitcham
The process of booking a storage unit was really easy, the staff assisting were very knowledgeable and friendly. Access to the unit is really easy as well.
August 14, 2023
Reply from Storage King Australia - Mitcham
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
The customer care and service was…
The customer care and service was exceptional. Very patient understanding and helpful with getting my storage facility .
August 5, 2023
Reply from Storage King Australia - Mitcham
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Very efficient and Helpful staff Thank…
Very efficient and Helpful staff Thank you Kev and Alex
August 6, 2023
Reply from Storage King Australia - Mitcham
Hi Ken, Thank you for the positive feedback!
Kevin and Alex are easy to talk…
Kevin and Alex are easy to talk to,helpful and satisfied with their answers to my queries.
June 12, 2023
Reply from Storage King Australia - Mitcham
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Great people to deal with
Great people to deal with, nice clean and safe facility, never too busy, easy access with car, convenient location, goods lift works well for 2nd level locker.
June 3, 2023
Reply from Storage King Australia - Mitcham
Thanks for the great review, Kent. It is a pleasure to be of service.
Kev and Alex are absolutely the Best
Kev and Alex are absolutely the Best! They are professional, sensible, accountable and reliable! It was delightful to have their service during our challenging time!
May 27, 2023
Reply from Storage King Australia - Mitcham
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Highly recommend
Kev is very friendly and helpful. The whole process is easy and secure, very happy with Storage King Mitcham.
March 16, 2023
Reply from Storage King Australia - Mitcham
Thanks for the great review, Zoe. It is a pleasure to be of service.
Great experience …
My experience with Storage King has been great so far! The staff have been extremely helpful in making everything as easy as possible, especially having to upgrade to a larger unit.
February 11, 2023
Reply from Storage King Australia - Mitcham
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Positive experience
Alex was super helpful in explaining everything to us, showed us around and was really engaging. The variety of storage units is good.
February 18, 2023
Reply from Storage King Australia - Mitcham
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Unfixable and filled with hidden…
Unfixable and filled with hidden extras, once locker was sorted it is product as advertised.
February 7, 2023
Reply from Storage King Australia - Mitcham
Hello Justin, We greatly appreciate you taking the time to share your feedback with us, We'll be taking your experience into consideration as we work to improve our business and service.
Fantastic service
Fantastic service, lovely staff and extremely helpful. Thank you for making storage experience an easy and stress free one! Shout out to Alex for your help!
February 12, 2023
Reply from Storage King Australia - Mitcham
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Reply from Storage King Australia - Mitcham
Thank you for the positive feedback!
Quick and easy access
January 10, 2023
Reply from Storage King Australia - Mitcham
Hi John, Thank you for the positive feedback!
Reply from Storage King Australia - Mitcham
Dear Fred, We really appreciate you taking the time to share your rating with us.
Arrived at Storage Kick after booking…
Arrived at Storage Kick after booking the previous day at 5pm due to torrential rain event after taking 3 hours to travel from Geelong to Mitcham. Staff member wouldn’t let me unload - it would have taken 30 minutes “ I don’t get overtime he said ! No customer survive at all - Cost me extra $300 for Budget truck as you opened well after Budget the next day ! Never again for me !
October 27, 2022
Reply from Storage King Australia - Mitcham
Hi Kevin, thank you for bringing this to our attention. We’re sorry you had a less than perfect experience with Storage King. Your feedback will help us do better next time.
Organised and efficient
Organised and efficient. A detailed walk through ensured I knew the process.
October 28, 2022
Reply from Storage King Australia - Mitcham
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.