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Storage King Australia - MitchamReviews 

125
TrustScore 5 out of 5

4.8

2 Simla St, 3132 MITCHAM, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Alex was helpful and responsive and patiently answer all the questions I have. Jo made the setting up of account smooth and easy. Overall, it was a good experience.

Company replied

Rated 4 out of 5 stars

I'm quite disappointed that my storage unit 797 was broken into (lock broken with bolt cutters). When CTV footage was reviewed by Storage King staff, two males (one Asian) can be seen taking several... See more

Company replied

Rated 5 out of 5 stars

We didn't actually end up needing Storage King but from our first enquiry to finalising our request,we were treated with courtesy,respect and excellent customer service. Jo particularly was wonderful.... See more

Company replied

Rated 5 out of 5 stars

Very happy with process, clean environment, staff very pleasant, 1st month free one very welcome, parking good, questions answered freely. Overall having this has made life a slight easier for us

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King Australia - Mitcham

Written by the company

Storage King Australia: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Aussies Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 1800 100 700 or get a free quote online today!

Visit our website: storageking.com.au


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!

4.8

Excellent

TrustScore 5 out of 5

125 reviews

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4.8

All reviews

(125)

1,305 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly service

Friendly service. Made the whole process seamless. I needed somewhere to store some items for my Mum, and had never used a.storage facility before.

September 24, 2022
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Reply from Storage King Australia - Mitcham

Hi Vanessa, Thank you for the positive feedback!

Rated 5 out of 5 stars

I found staff very helpful and…

I found staff very helpful and professional. All my issues were addressed and fixed very quickly. Pity customers unable to access their storage needs on public holidays

September 22, 2022
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Reply from Storage King Australia - Mitcham

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

Good Friendly Service

Good Friendly Service, Easy to Setup.

October 2, 2022
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Reply from Storage King Australia - Mitcham

Dear Caleb, We really appreciate you taking the time to share your rating with us.

Rated 4 out of 5 stars

A great experience overall

A great experience overall, although the hours are quite restrictive compared to other Storage King sites.

August 23, 2022
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Reply from Storage King Australia - Mitcham

Hi George, Thank you for providing us with your feedback, we will work to continuously improve our business and services

Rated 5 out of 5 stars

Good service

Excellent services, very convenient

August 1, 2022
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Reply from Storage King Australia - Mitcham

Dear yong, We really appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

Helpful and professional at Mitcham

I recently arranged a car storage unit with Storage King Mitcham. Damian and Jason were very helpful and friendly. They anticipated all my questions and were happy to help in any way they could. I would readily recommend this business.

July 26, 2022
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Reply from Storage King Australia - Mitcham

Dear Vic, We really appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

Staff are always friendly and…

Staff are always friendly and approachable. I was quite in a hurry but one of the staff friendly helped me to get a storage which was really helpful.

August 10, 2021
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Reply from Storage King Australia - Mitcham

Dear Yoojung, We really appreciate you taking the time to share your feedback with us.

Rated 5 out of 5 stars

We've only been here a little over a…

We've only been here a little over a month & so far we are very happy with the setup.
The staff are always very friendly & helpful.
Having all sorts of trolleys nearby, helps me greatly. Sometimes disabled people struggle when trying to move things around. I have no such problems here.
I highly recommend SK in Mitcham.
Gary Frame

August 2, 2021
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Reply from Storage King Australia - Mitcham

Hello Gary, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Convenient location

Convenient location. Easy to deal with and good size alternatives for your needs.

July 20, 2021
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Reply from Storage King Australia - Mitcham

Dear customer, We really appreciate you taking the time to share your feedback with us.

Rated 5 out of 5 stars

Three units, all good.

I have always found the staff helpful and attentive to my needs. I have had three different units over the past few years and all have suited our needs. They have been different sizes, all have been clean when I moved in. I also have friends that have used Storage King in Mitcham and they are also happy with the service they received.

July 8, 2021
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Reply from Storage King Australia - Mitcham

Hello Graham, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Easy to work with

Easy to work with, pleasant helpful staff. Confident our gear is safe and sound

June 16, 2021
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Reply from Storage King Australia - Mitcham

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Having never used a storage facility…

Having never used a storage facility before, the actual process was made fairly simple.

June 16, 2021
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Reply from Storage King Australia - Mitcham

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

excellent service

excellent service
made a truck available for us to use
friendly and made trasnaction easy

June 15, 2021
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Reply from Storage King Australia - Mitcham

Hi Athena, Thank you for the great review!

Rated 5 out of 5 stars

Staff are very friendly and…

Staff are very friendly and accommodating! They have always been very helpful and approachable!

June 8, 2021
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Reply from Storage King Australia - Mitcham

Thanks for the great review, Susan. It is a pleasure to be of service.

Rated 2 out of 5 stars

Service level has deteriorated vs earlier years

I had shopped around for a few months in late Q4 2020, to find a good storage facility for my household goods as we were leaving Spore after 18 years, to get back to Melbourne. Due to Covid19, we are unable to get back to Melbourne easily, and so we needed to store our household goods until such time that we could get back to Melb safely. I had used Mitcham Storage facility for around 8 years from 2002 till 2010, to store our household goods when we had moved to Spore, and the team there at the time had been great. So I negotiated a rate and we locked it in. I am stuck currently overseas, and have had to get my sister in Melbourne to take delivery of our shipped goods and get them into the storage king facility. The goods finally got shipped and arrived in Melb end April 2021. I had booked 2 storage units (1 large one, and a smaller one), and unfortunately, we needed a larger 2nd unit so we had to swap the smaller of the units for a 2nd larger one. I did not appreciate the way things were handled, both in terms of the increase in the pricing for the 2nd larger unit on the spot, and in terms of the insistence that I sign off on the revised signed agreement (!) and send it to Storage King before the 2nd larger unit was handed over to us. All this while, the Removalist team had to wait until they received the revised signed agreement. Also, I am not sure what has happened to Storage King's email system, but my emails to Storage King containing the signed agreement can not go through. It has been rather a frustrating experience, and overall, not a good one especially compared to the earlier years when Luke, Geoff and Terry were looking after me - they were great!

May 19, 2021
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Reply from Storage King Australia - Mitcham

Hi Veronica, We are very sorry to hear that you were dissatisfied with your experience at Storage King Mitcham recently. Our team at Mitcham have strived to follow policy while assisting you in a difficult situation. All agreements and changes to agreements must be signed off by the storer themselves for legal purposes and to protect your goods. After careful review of your account, we have honoured your discount price for 6 months rather than the initially agreed upon 2-month term. We hope this helps and please let us know if there is anything else, we can do to make your storage stay enjoyable.

Rated 5 out of 5 stars

Excellent service and advise received…

Excellent service and advise received for assisting us decide on our storage requirements whilst we are downsizing. Very happy and would definitely recommend to others.

May 10, 2021
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Reply from Storage King Australia - Mitcham

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

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