Alex was helpful and responsive and patiently answer all the questions I have. Jo made the setting up of account smooth and easy. Overall, it was a good experience.
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Alex was helpful and responsive and patiently answer all the questions I have. Jo made the setting up of account smooth and easy. Overall, it was a good experience.
Company replied
I'm quite disappointed that my storage unit 797 was broken into (lock broken with bolt cutters). When CTV footage was reviewed by Storage King staff, two males (one Asian) can be seen taking several... See more
Company replied
We didn't actually end up needing Storage King but from our first enquiry to finalising our request,we were treated with courtesy,respect and excellent customer service. Jo particularly was wonderful.... See more
Company replied
Very happy with process, clean environment, staff very pleasant, 1st month free one very welcome, parking good, questions answered freely. Overall having this has made life a slight easier for us
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
2 Simla St, 3132, MITCHAM, VIC, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My family moved from the United States to Australia recently and we have a 40 foot container full of our household goods, it has been a very stressfull time moving to the other side of the planet. Maddie made the entire process of obtaining a storage unit as painless as possible and we were very gratefull that we were able to secure a place to store our things.

Reply from Storage King Australia - Mitcham

Reply from Storage King Australia - Mitcham

Reply from Storage King Australia - Mitcham
The team were very helpful and accommodating of our needs and provided the perfect solution.

Reply from Storage King Australia - Mitcham
I have found that storage king has always been very helpful when I have needed to storage large items when I have had to transfer to a small house for a few months

Reply from Storage King Australia - Mitcham
Extremely helpful and very professional .
We found Storage King to be very competitively priced and conveniently located.
Personnel are very experienced and polite .

Reply from Storage King Australia - Mitcham
Maria and Ben are outstanding. Very professional and super helpful. I’m very happy with the service there.

Reply from Storage King Australia - Mitcham
Very good customer service and recommend storage that according to client need. Very honest staff that would advise various of options. Very happy

Reply from Storage King Australia - Mitcham
maria the store manager was very helpful and attentive. the move into store went well n smooth.
will definitely recommend others to your facility.

Reply from Storage King Australia - Mitcham
Great service and friendly staff at Mitcham. Very happy!

Reply from Storage King Australia - Mitcham
Everything was explained upon leasing the storage unit. Maria was so very helpful and personable. My sister needed to access my unit and Maria was very helpful with her also

Reply from Storage King Australia - Mitcham
Maria and Ben are awesome. They were great in setting everything up, great when the goods arrived from overseas, and great when we checked on the goods, to welcome us!
A very clean facility, with friendly and efficient staff.

Reply from Storage King Australia - Mitcham
Staff is very helpful. She explain everything nicely.

Reply from Storage King Australia - Mitcham
Great customer service and fantastic rates. Second time we have used them and been very happy.

Reply from Storage King Australia - Mitcham

Reply from Storage King Australia - Mitcham
The team at storage king mitcham are very accommodating. We were easily able to upgrade storage size when we arrived and realised we underestimated the amount of stuff we had.

Reply from Storage King Australia - Mitcham
Corridors are tight, no trolleys today, someone had stacked them with waste paper, 3 cars waiting. My wife said she wouldn’t feel safe there at night, staff are awesome

Reply from Storage King Australia - Mitcham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.