Alex was helpful and responsive and patiently answer all the questions I have. Jo made the setting up of account smooth and easy. Overall, it was a good experience.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm quite disappointed that my storage unit 797 was broken into (lock broken with bolt cutters). When CTV footage was reviewed by Storage King staff, two males (one Asian) can be seen taking several... See more
Company replied
We didn't actually end up needing Storage King but from our first enquiry to finalising our request,we were treated with courtesy,respect and excellent customer service. Jo particularly was wonderful.... See more
Company replied
Very happy with process, clean environment, staff very pleasant, 1st month free one very welcome, parking good, questions answered freely. Overall having this has made life a slight easier for us
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Records Storage Facility
- Storage Facility
About Storage King Australia - Mitcham
Written by the company
Storage King Australia: Stuff It. Live More.
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Why Aussies Love Storing with Storage King:
-
Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
- Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
- We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
- Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
- Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.
How We Can Help You:
- Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
- Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
- Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
- Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
Contact info
2 Simla St, 3132, MITCHAM, VIC, Australia
- 03 9874 4888
Get Your FREE, No-Obligation Quote Today
4.8
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
International Move
My family moved from the United States to Australia recently and we have a 40 foot container full of our household goods, it has been a very stressfull time moving to the other side of the planet. Maddie made the entire process of obtaining a storage unit as painless as possible and we were very gratefull that we were able to secure a place to store our things.
May 4, 2021
Reply from Storage King Australia - Mitcham
Thanks for the great review, Robert. It is a pleasure to be of service.
Reply from Storage King Australia - Mitcham
Thanks for the great review, Gwenda. It is a pleasure to be of service.
Reply from Storage King Australia - Mitcham
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Reply from Storage King Australia - Mitcham
Hi Lorraine, Thank you for the great review!
Excellent service
The team were very helpful and accommodating of our needs and provided the perfect solution.
February 23, 2021
Reply from Storage King Australia - Mitcham
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
I have found that storage king has…
I have found that storage king has always been very helpful when I have needed to storage large items when I have had to transfer to a small house for a few months
December 27, 2020
Reply from Storage King Australia - Mitcham
Hello karen, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Extremely helpful and very professional…
Extremely helpful and very professional .
We found Storage King to be very competitively priced and conveniently located.
Personnel are very experienced and polite .
December 1, 2020
Reply from Storage King Australia - Mitcham
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Maria and Ben are outstanding
Maria and Ben are outstanding. Very professional and super helpful. I’m very happy with the service there.
November 2, 2020
Reply from Storage King Australia - Mitcham
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Very good customer service and…
Very good customer service and recommend storage that according to client need. Very honest staff that would advise various of options. Very happy
November 1, 2020
Reply from Storage King Australia - Mitcham
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Friendly & Great service & easy to use.
October 12, 2020
Reply from Storage King Australia - Mitcham
Hi Robert, Thank you!
maria the store manager was very…
maria the store manager was very helpful and attentive. the move into store went well n smooth.
will definitely recommend others to your facility.
September 25, 2020
Unprompted review
Reply from Storage King Australia - Mitcham
Hi Phaik, Thank you for the great review!
Great service and friendly staff at…
Great service and friendly staff at Mitcham. Very happy!
September 8, 2020
Unprompted review
Reply from Storage King Australia - Mitcham
Thanks for the great review, Luke. It was a pleasure serving you as a customer.
Everything was explained upon leasing…
Everything was explained upon leasing the storage unit. Maria was so very helpful and personable. My sister needed to access my unit and Maria was very helpful with her also
August 7, 2020
Unprompted review
Reply from Storage King Australia - Mitcham
Hello Emma, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Mitcham best services and suppot
Maria and Ben are awesome. They were great in setting everything up, great when the goods arrived from overseas, and great when we checked on the goods, to welcome us!
July 28, 2020
Unprompted review
A very clean facility
A very clean facility, with friendly and efficient staff.
July 21, 2020
Unprompted review
Reply from Storage King Australia - Mitcham
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Staff is very helpful
Staff is very helpful. She explain everything nicely.
July 19, 2020
Unprompted review
Reply from Storage King Australia - Mitcham
Hello Bo, thanks for the positive feedback! We're always happy to hear good things from our customers.
Great customer service
Great customer service and fantastic rates. Second time we have used them and been very happy.
June 8, 2020
Unprompted review
Reply from Storage King Australia - Mitcham
This is great news! We're so happy to know that you had a good experience.
Reply from Storage King Australia - Mitcham
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
The team at storage king mitcham are…
The team at storage king mitcham are very accommodating. We were easily able to upgrade storage size when we arrived and realised we underestimated the amount of stuff we had.
June 1, 2020
Unprompted review
Reply from Storage King Australia - Mitcham
This is great news! We're so happy to know that you had a good experience.
Corridors are tight
Corridors are tight, no trolleys today, someone had stacked them with waste paper, 3 cars waiting. My wife said she wouldn’t feel safe there at night, staff are awesome
May 24, 2020
Unprompted review
Reply from Storage King Australia - Mitcham
Hello Helen, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to share it with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.